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Problem
Suggestion
I cannot dial out.
• Make sure there is a dial tone before dialing. It is normal for handset to take a second or two
to find the telephone base and produce a dial tone. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode for the type of service that you have
(pulse or touchtone). Refer to the
Installation
section of this user’s manual to set the dial
mode.
• If the other telephones in your home are having the same problem, the problem is in your wiring
or local service. Contact your local telephone company.
• Eliminate any background noise. Noise from a television, radio or other appliance may cause the
telephone not to dial out properly. If you cannot eliminate the background noise, first try muting
the handset before dialing, or dialing from another room in your home with less background
noise.
The batteries do not
hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the
handset to its telephone base when not in use.
• You may need to purchase a new battery, please refer to the
Batteries
section in this user’s
manual.
• Your telephone might be malfunctioning. Please refer to the
Warranty
section of this user’s
manual for further instruction.
Troubleshooting
