What will vTech do if the Product is not free from defects
in materials and workmanship during the limited warranty
period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative
will repair or replace at VTech’s option, without charge, a Materially
Defective Product. If we repair the Product, we may use new or refurbished
replacement parts. If we choose to replace the Product, we may replace
it with a new or refurbished Product of the same or similar design. We will
retain defective parts, modules, or equipment. Repair or replacement of the
Product, at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You should
expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from
the date of purchase. If VTech repairs or replaces a Materially Defective
Product under the terms of this limited warranty, this limited warranty also
applies to repaired or replacement Product for a period of either (a) 90 days
from the date the repaired or replacement Product is shipped to you or (b) the
time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification
by anyone other than an authorized service representative of VTech; or
Product to the extent that the problem experienced is caused by signal
conditions, network reliability, or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-VTech
accessories; or
Product whose warranty/quality stickers, product serial number plates
or electronic serial numbers have been removed, altered or rendered
illegible; or
Product purchased, used, serviced, or shipped for repair from outside
the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to Products used for
rental purposes); or
Product returned without a valid proof of purchase (see item 2 below); or
Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service, please visit our website at www.vtechphones.com,
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call
1 (800) 267-7377.
NOTE:
Before calling for service, please review the user’s manual - a check
of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the Product(s) to the service location.
VTech will return repaired or replaced Product under this limited warranty.
Transportation, delivery or handling charges are prepaid. VTech assumes
no risk for damage or loss of the Product in transit. If the Product failure is
not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay
for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to
the VTech service location along with a description of the malfunction or
difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and
telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and
VTech. It supersedes all other written or oral communications related to this
Product. VTech provides no other warranties for this Product. The warranty
exclusively describes all of VTech’s responsibilities regarding the Product.
There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights, which vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the Product is fit for
ordinary use) are limited to one year from the date of purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. In no event shall VTech be liable for
any indirect, special, incidental, consequential, or similar damages (including,
but not limited to lost profits or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this Product. Some states/provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Please retain your original sales receipt
as proof of purchase.
Technical specifications
Operating
temperature
32°F-122°F
(0°C-50°C)
Battery
3 AA alkaline batteries
Memory
Memory: 13 speed dial memory locations;
up to 32 digits.
Call log: 80 memory locations;
up to 13 digits and 16 characters
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc.,
Tigard, OR 97223.
Distributed in Canada by VTech Technologies Canada Ltd.,
Richmond, B.C. V6W 1L5.
Copyright © 2019 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China. Version 6.
Temporary tone dialing
If you have pulse dial (rotary) service, you can
switch to touch-tone dialing during a call. After
you hang up or press
FLASH
, the telephone
automatically returns to pulse dialing mode.
During a call, press
.
Use the dialing keys to enter the number. The
telephone sends touch-tone signals. It then
automatically returns to pulse dialing mode a
few seconds after you hang up.
Speed dial overview
This telephone can store up to 13 telephone
numbers in the speed dial locations (
MEMORY 0
-
MEMORY 9
,
M1
,
M2
and
M3
) for fast dialing. Each
location can store a number that is up to 32 digits.
Store a speed dial entry
Lift the handset and press
PROG
.
Use the dialing keys to enter the number you
want to store. Press
REDIAL/PAUSE
once to
store a 3-second pause in the dialing sequence,
twice for a 6-second pause and so on.
-OR-
Press
REDIAL/PAUSE
to store the last
number dialed.
Press
MEMORY
, then press a dialing key (
0
-
9
)
to save the entry.
-OR-
Press
M1
,
M2
or
M3
to save the entry.
You cannot delete a speed dial entry. To replace
the entry in the speed dial location, you need to
store a new speed dial entry.
Review a speed dial entry
Lift the handset and hold down the switch hook
on the handset.
Press
MEMORY
, then press the corresponding
speed dial location (
0-9
) to display the
desired entry.
-OR-
Press
M1
,
M2
or
M3
to display the desired entry.
Dial a speed dial entry
Lift the handset and wait for a dial tone.
Press
MEMORY
, then press a dialing key (
0-9
)
to dial the desired entry.
-OR-
Press
M1
,
M2
or
M3
to dial the desired entry.
Caller ID
This product supports caller ID services provided
by most telephone service providers. Depending
on your service subscription, you may see
the caller’s number, or the caller’s name and
number that are sent by your telephone service
provider after the first or second ring.
Information about caller ID with call
waiting
Caller ID with call waiting lets you see the name
and telephone number of the caller before
answering the telephone, even while on
another call.
It may be necessary to change your telephone
service to use this feature. Contact your
telephone service provider if:
You have both caller ID and call waiting,
but as separate services (you may need to
combine these services).
You have only caller ID service, or only call
waiting service.
You do not subscribe to caller ID or call
waiting services.
There may be fees for caller ID services. In
addition, services may not be available in all areas.
This product can provide information only if both
you and the caller are in areas offering caller ID
service and if both telephone service providers use
compatible equipment. The time and date are sent
by your telephone service provider along with the
call information.
You can use this product with regular caller
ID service, or you can use this product’s other
features without subscribing to either caller ID or
combined caller ID with call waiting service.
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Common cure for electronic equipment.
If your telephone does not seem to be responding normally, try
putting the handset in its base. If it does not fix the problem, do the
following (in the order listed):
Unplug the telephone line cord from the telephone wall jack.
Remove the batteries from the battery compartment.
Wait a few minutes.
Place the batteries back into the battery compartment and then
place the corded handset back.
Plug the telephone line cord into the wall jack.
General product care
To keep your telephone working well and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the telephone or treating it roughly.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this can
damage the finish.
Retain the original packaging in case you need to ship it at a later date.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used for
connecting to a single line and an RJ14 jack for two lines. See the installation
instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone service provider
or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack
until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you of
your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store
or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.6A. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally
and in accordance with the Product operating instructions. This limited warranty
extends only to the Consumer for Products purchased and used in the United
States of America and Canada.
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Call log
If you subscribe to caller ID service, information about
each caller will appear after the first or second ring. If
you answer a call before the caller information appears
on the screen, it will not be saved in the call log.
The call log stores up to 80 entries. Each entry
has up to 13 digits for the phone number and 16
characters for the name. If the phone number has
more than 13 digits, only the last 13 digits appear. If
the name has more than 16 characters, only the first
16 characters are shown and saved in the call log.
Entries appear in reverse chronological order.
When the call log is full, the oldest entry is deleted
to make room for new incoming call information.
XX CALLS XX NEW
displays when there are new
call log entries that have not been reviewed.
END OF LIST
displays when you reach the end of
the call log entries.
CALL LOG EMPTY
displays when you access the
call log with no records.
Review the call log
The calls received are stored in the call log in
reverse chronological order. Press
/CALL LIST
or
CALL LIST/
to enter the call log, then press
or
repeatedly to scroll through the call log entries. Press
to browse the call log entries starting with the most
recent call. When you reach the end of the call log
entries, the screen displays
END OF LIST
.
Display dial
When the telephone is idle, press
or
repeatedly
to find a desired call log entry.
If you need to add or remove the area code or a
1 at the beginning of the number, press
OPTION
repeatedly to scroll through various dialing formats
(area code + seven digit number, 1 + area code +
seven digit number, seven digit number, 1 + seven
digit number). When the desired entry is in the
correct format for dialing, press
DISPLAY DIAL
.
When the screen displays
LIFT RECEIvER
, lift the
handset. Then the number is dialed.
Delete the call log entries
You can delete an individual entry or all entries stored
in the call log.
To delete a single entry:
Press
or
repeatedly to browse through the
call log entries.
When the desired entry displays, press
DELETE
. The
screen automatically displays the previous entry.
To delete all entries:
Press
or repeatedly to browse through the
call log entries.
Press and hold
DELETE
and then the screen
displays
REMOvE ALL?
Press
DELETE
again
to delete all entries.
The screen displays
DELETED,
then
END OF
LIST
. Then it automatically returns to idle mode.
Store a call log entry into a speed dial
location
You can store a call log entry in a speed dial
location (
MEMORY 0
-
MEMORY 9
,
M1
,
M2
or
M3
).
Each location can store a number with up to 32 digits.
Lift the handset.
Press
or to scroll through the call log entries.
When the desired entry displays, press
OPTION
repeatedly to scroll to a desired dialing format
(area code + seven digit number, 1 + area code +
seven digit number, seven digit number, 1 + seven
digit number).
Press
PROG
on the handset.
Press
MEMORY
, then press a dialing key (
0-9
) to
save the entry.
-OR-
Press
M1
,
M2
, or
M3
to save the entry.
Call log display screen messages
Display
When
PPP
The caller is blocking the number.
PRIvATE
The caller is blocking the name.
PRIvATE CALLER
The caller is blocking the name
and number.
UUU
This caller’s number is unavailable.
UNKNOWN
This caller’s name is unavailable.
UNKNOWN CALLER
No information is available about
this caller.
LONG DISTANCE
It is a long distance call and there is no
information about this caller’s name.
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Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For customer service, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada,
go to www.vtechcanada.com or call 1 (800) 267-7377.
My telephone does not work at all.
Make sure the other end of the telephone line cord is plugged
firmly into the wall jack.
Make sure three alkaline batteries are installed correctly in the
battery compartment.
Disconnect the telephone base from the wall jack and plug in a
working telephone. If this telephone does not work, the problem
is probably in the wiring or the local service. Call the telephone
service provider (charges may apply).
(charges may apply)..
I cannot get a dial tone.
Try all the suggestions above.
Make sure the switch hook is not held down.
Make sure the telephone line cord is plugged in the wall
jack properly.
Disconnect the telephone base from the telephone jack and
connect a different telephone. If there is no dial tone on that
telephone either, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing.
Make sure the telephone is set to the correct dial mode (pulse or
tone) for the service in your area.
Make sure all telephones connected to the same telephone line
are hung up.
If other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact your telephone
service provider (charges may apply).
Eliminate any background noise. Noise from a television, radio, or
other appliances may cause the telephone to not dial out properly.
If you cannot eliminate the background noise, first try muting the
telephone before dialing, or dialing from another room in your
home with less background noise.
The telephone does not ring when there is an incoming call.
Make sure the ringer volume switch is not turned off.
Make sure the telephone line cord is plugged in properly.
Make sure your handset is correctly put on the telephone base.
There may be too many extension telephones on the same
telephone line to allow all of them to ring simultaneously. Unplug
some of them.
If other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact your telephone
service provider (charges may apply).
My calls fade out or cut in and out when I am using the
telephone.
If other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact your telephone
service provider (charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone jack. Plug in
a different telephone. If you still hear other calls, the problem is
probably in the wiring or local service. Call your telephone
service provider.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your telephone.
The caller may be calling from an area which does not support
caller ID.
Both your and the caller’s telephone service providers must use
equipment which are compatible with caller ID service.
If you subscribe to digital subscriber line (DSL) high-speed
Internet service through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone wall
jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more
information about DSL filters.
The system does not receive caller ID or the system does not
display caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features
services provided by the telephone service provider.
The caller may be calling from an area which does not support
caller ID.
Both your and the caller’s telephone service providers must use
equipment which are compatible with caller ID service.
If you subscribe to digital subscriber line (DSL) high-speed
Internet service through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone wall
jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more
information about DSL filters.
My telephone cannot store numbers in memory.
Make sure you press the correct sequence of buttons for
storing numbers.
If you do not press any key in 10 seconds when programming
an entry, the procedure will time out and you need to begin the
operation again.
Try calling the number to be stored in memory. When the call
ends, press
PROG
,
REDIAL/PAUSE
, then a speed dial button
(
M1
,
M2
or
M3
), or
MEMORY
and a dialing key (
0
-
9
).
My handset screen is blank.
Make sure the telephone handset cord is properly connected to
the handset and the telephone base.
Make sure the telephone line cord is properly plugged into the
telephone wall jack.
Make sure you use only AA alkaline batteries.
Make sure three AA alkaline batteries are installed correctly.
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