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Analog Next Gen Series

NG-A3411

Analog Next Gen Cordless 1-line Hotel Telephone

NG-C3411HC 

Virtual Bundle of NGC-C5101 and C5012

Next Gen Cordless 1-line Accessory Handset and Charger

NGC-C5101

Next Gen Cordless 1-line Accessory Handset

C5012

Next Gen Cordless 1-line Accessory Handset and Charger

User‘s Guide

Summary of Contents for Analog Next Gen C5012

Page 1: ...s 1 line Hotel Telephone NG C3411HC Virtual Bundle of NGC C5101 and C5012 Next Gen Cordless 1 line Accessory Handset and Charger NGC C5101 Next Gen Cordless 1 line Accessory Handset C5012 Next Gen Cor...

Page 2: ...duct 11 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base station or handset other than specified...

Page 3: ...hen it is in normal talk mode 17 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged i...

Page 4: ...e produit par les fentes du socle du t l phone ou du combin car ils pourraient toucher des points de tension dangereux ou cr er un court circuit Ne jamais renverser de liquide de quelque nature que ce...

Page 5: ...gaz naturel etc 16 Ne placez le combin de votre t l phone pr s de votre oreille que lorsqu il est en mode de conversation normal 17 Les adaptateurs d alimentation sont destin s tre correctement orient...

Page 6: ...on 11 NG A3411 11 NG C3411HC 16 Set up 17 NG A3411 17 Operation 22 NG A3411 22 NG C3411HC 22 Appendix 24 Troubleshooting 24 Warranty Program 31 Operating range 33 About cordless telephones 33 FCC ACTA...

Page 7: ...7Wh 1000mAh Li ion Made in China Yi Yang Corun Battery Co Ltd 1ICP6 34 50 2021 08 05 Burn hazard fire hazard explosion hazard Do not crush disassemble dispose in fire Do not expose to high temp 60 C 1...

Page 8: ...phone line jack 12 Handset connector jack 13 Voicemail voltage detection 4 6 8 12 13 7 1 1 Find Handset button 2 Charging poles 3 Charge LED 4 Message waiting LED 5 Speed dial keys MESSAGE key MUTE ke...

Page 9: ...C Next Gen Cordless 1 line Accessory Handset NGC C5101 Cordless Handset 14 1 1 Handset earpiece 2 VOLUME keys 3 TALK FLASH key 4 OFF Cancel key 5 Numeric dial keys 6 HOLD key 7 SPEAKER key 8 Speed dia...

Page 10: ...EN 10 SIP Next Gen Cordless 1 line Accessory Next Gen Cordless 1 line Accessory Handset and Charging base NG C3411HC Handset Charging Base C5012 Charging Base 1 2 1 Charge LED 2 Charging poles...

Page 11: ...connect the long telephone line cord as shown below 2 Align the grooves of the base stand with the telephone base Slide the base stand up to secure it 3 Plug the other end of the telephone line cord t...

Page 12: ...lation on page 11 but connect the short telephone line cord instead Place the cords in the associated cable ducts 6 Mount the telephone base on the wall by positioning the eyelets on the telephone bas...

Page 13: ...EN 13 English wall mount bracket dimensions Unit mm...

Page 14: ...handset then slide the handset cover closed CAUTIONS There may be a risk of explosion if a wrong type of handset battery is used Use only the supplied rechargeable battery or replacement battery Mode...

Page 15: ...stered from the telephone base Handset deregistration When a registered cordless handset is idle press 331734 then press HOLD You will hear a con rmation tone when the deregistration process completes...

Page 16: ...ready for desktop use 1 Install the charging base as shown below Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch The battery is fully charged after 11 h...

Page 17: ...tes Administrator only Voicemail voltage detection Steady high voltage periodic high voltage pulse and periodic low voltage pulse detection method FSK detection method Panasonic 0 disable 1 enable Adm...

Page 18: ...maximum working distance to select the desired RF transmission power control level You hear 3 rising beeps as confirmation Hold The call on hold timeout duration can be programmed from 01 to 99 minut...

Page 19: ...al to the telephone 3 Press the recessed PROGRAM key 4 Press 11 and you hear 3 beeps Then press 1 auto You hear 3 rising beeps as confirmation 5 Get a dial tone Wait for about 3 seconds and then hang...

Page 20: ...ear 3 rising beeps as confirmation To clear the programmed Speed Dial key on the telephone base 1 Remove the faceplate and overlay if they are on the telephone base Then press the recessed PROGRAM key...

Page 21: ...one number is to be deleted 61 indicates the Speed Dial key below SPEAKER key 62 indicates the Speed Dial key below HOLD key and 63 indicates the Speed Dial key below MUTE key and you hear 3 beeps 3 P...

Page 22: ...use Place a call Place a call using the cordless handset On the cordless handset press or Listen for a dial tone and then dial the desired number or press a Speed Dial key on the cordless handset to...

Page 23: ...incoming call 2 Press at any time to switch back and forth between calls Mute Mute the microphone 1 During a call press MUTE The MUTE key on the handset telephone base illuminates when the mute functi...

Page 24: ...handset to the telephone base or charging base after use Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordle...

Page 25: ...es may apply 3 I cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing Eliminate any background noise Mute the telephone before dialing if applicable or dial from...

Page 26: ...er to The CHARGE LED is off below If the battery is completely depleted charge the cordless handset for at least 30 minutes before use If the above measures do not correct the problem replace the batt...

Page 27: ...arges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone Try installing the phone as far away as possible from these types of e...

Page 28: ...There is interference during a telephone conversation or the call fades in and out when I am using the cordless handset Move the handset closer to the telephone base or adjust the setting of RF trans...

Page 29: ...her obstructions Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Conta...

Page 30: ...e following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the battery on the cordless handset 3 Wait a few minutes before connecting power to the telephone base 4 Insta...

Page 31: ...s option without charge a Product that is not free from defects in materials and workmanship If VTech s authorized service representative repairs the Product new or refurbished replacement parts may b...

Page 32: ...of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request th...

Page 33: ...lity that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone convers...

Page 34: ...TA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equ...

Page 35: ...hone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialin...

Page 36: ...l Innovation la Science et le d veloppement conomique du Canada l exemption des normes RSS Le fonctionnement est sujet aux deux 2 conditions suivantes 1 Cet appareil peut ne pas causer de l interf ren...

Page 37: ...d If the telephone fails to enter this mode slide the base power switch to the on position and then back to the off position Note Make sure the telephone base is connected to a network wall jack by an...

Page 38: ...ss water or cleaning solvents of any kind Disclaimer and Limitation of Liability VTech Communications Inc and its suppliers assume no responsibility for any damage or loss resulting from the use of th...

Page 39: ...550mA Ni MH battery Use only the supplied battery or the battery indicated above Handset Battery 3 7V 1000mAH Li ion Model No 523450AR1000 Use only the supplied battery or the battery indicated above...

Page 40: ...Specifications are subject to change without notice Copyright 2022 VTech Communications Inc All rights reserved 08 22 NG A3411_NG C3411HC_UG_V1_CEC_US_2022 08 08...

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