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Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
If you plug your phone in with a modem or surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, relocate your phone or modem
farther apart from one another, or use a different
surge protector.
Move your telephone base to a higher location. The
phone may have better reception when installed in a
high area.
If other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).

The charge light is off.

Make sure you plug the power and line cords in
correctly and securely.
Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
Clean the cordless handset, charger and telephone
base charging contacts each month with a pencil
eraser or cloth.
A blinking

CHARGE

light is an indication that the

battery is not connected to the handset or is missing
completely. Ensure that the battery is
installed properly.

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Summary of Contents for 18150 TWIN

Page 1: ...For product support please call 1 300 369 193 Model VTech 18150 TWIN User Guide ...

Page 2: ...r Display service to be able to see the caller s number or name when called or in the Calls List See page 63 for more details This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions on the next few pages NEED HELP PLEASE LOOK IN THE HELP SECTION AT THE END OF THE...

Page 3: ...age contains the following items VTech 18150 telephone base VTech 18150 handsets VTech 18150 chargers 3 Power adaptors Telephone line cord and adaptor NiMH rechargeable battery packs Warranty registration information User guide ...

Page 4: ...rmance 16 Using your VTech 18150 phone on a broadband ADSL line 17 Date and time 18 Getting to know your phone 19 Handset overview 19 Telephone base overview 22 Navigating the menus 23 Handset menu layout 24 Keystroke table 25 Handset display icons 26 Using the phone 27 Make answer or end a call 27 Call waiting 28 Volume boost 28 ...

Page 5: ...Intercom 35 Answer an incoming call during an intercom call 36 Call transfer using intercom 37 One touch broadcast OTB 39 Turn OTB on or off 39 OTB call to a single device 40 Change a one to one broadcast call to an intercom call 42 Answer an incoming call during a broadcast call 42 Phonebook 45 Add a phonebook entry 46 Add a predialed number to phonebook 47 Review phonebook entries 48 ...

Page 6: ...elody 56 Key tone 57 Flash time 57 ECO mode 58 Calling number display announce 59 QUIET mode 61 Reset 62 Telephone Network Services 63 Calling Number Display 63 Memory match 65 Call log display screen message 65 Missed call indicator 66 Review the call log 66 Dial from the call log 67 Save a call log entry to the phonebook 67 Delete an entry in the call log 69 ...

Page 7: ...74 Call guard announce 75 Outgoing message for calls without number 76 Answering machine 79 Answer on off 79 Outgoing message 80 Message playback 81 Delete all messages 83 Record play or delete memos 84 Answering system settings 84 Number of rings 85 Remote access code 85 Recording time 86 Answering system and voicemail indicators 87 Call intercept 88 Remote access 88 Help 90 ...

Page 8: ...8 General information 103 Replacing the handset batteries 103 Safety 103 Cleaning 104 Environmental 105 How many telephones can you have 105 Customer service Product warranty 106 ...

Page 9: ... for cleaning Do not use this product near water for example near a bath tub kitchen sink swimming pool or in humid areas Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions When the power supply cord or plug is damaged or frayed If the p...

Page 10: ...imary mobile batteries can be dangerous These may cause interference and or unit damage VTech will not be held liable for damage arising from such noncompliance Use only the power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors Please ensure that the batteries inserted properly Do not immerse the batteries in water and do not place them in a fire...

Page 11: ...away from other electrical appliances to avoid interference Your VTech 18150 works by sending radio signals between the base and handset The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal The maximum range between the telephone base and the handset is approximately 300 meters GETTING sTARTED ...

Page 12: ...s flush with the desk Insert the power adapter and the telephone line cord into the telephone base Insert the telephone line cord into a telephone wall jack If you have DSL high speed internet service a DSL filter not included is required Insert the other end of the power adapter into the wall outlet 1 3 ...

Page 13: ...he charger base Plug the other end into a mains power wall socket Install batteries to handset and place the handset in the handset charger to charge 1 3 Note Ensure power cord is fed through slot on base so unit sits flush with the desk Mains power wall socket ...

Page 14: ...cks into place 1 THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉR...

Page 15: ...t by placing it in the charger The CHARGE light on the handset is on during charging 3 Note The display of your handset may go blank for a short time when placing back on charge This is the normal operation of your handset ...

Page 16: ...h the product BATTERY LOw wARNING If the icon flashes in the handset display you will need to recharge the handset before you can use it again During charging the icon will appear to be filling in the display BATTERY PERfORMANCE In ideal conditions the fully charged battery should give up to 1 hours talk time or 160 hours standby time on a single charge Note that a new battery will not reach full ...

Page 17: ... electrical retailer After charging your handset for the first time subsequent charging time is about 6 8 hours a day The battery and handset may become warm during charging however this is normal UsING YOUR VTECH 18150 PHONE ON A BROADBAND ADsL LINE If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL filter Using this product on a Broadband...

Page 18: ...ribed to a Network Calling Number Display Service you can set the date and time manually Set the date and time manually Press MENU when the handset is not in use Press or to scroll to Set date time Press SELECT and the use the dialing keys to enter the date according to the date format you set Press NEXT and the use the dialing keys to enter the time according to the time format you set Press SAVE...

Page 19: ... when the handset is charging in the charger 2 Softkeys Press to select the menu item displayed above the key In menu mode Press to select an item or save an entry or setting GETTING TO kNOw YOUR PHONE 3 1 2 12 4 5 6 7 8 13 14 15 9 10 11 1 ...

Page 20: ...l press and hold to turn Quiet Mode on or off 6 SPEAKER During a call Press to turn on off the speakerphone In Idle mode predialing mode Redial list Call List Phonebook entry Press to make a call with speakerphone During ringing Press to answer a call with speakerphone 7 MUTE During a call Press to mute the microphone During ringing Press to mute the ringer temporarily 8 EARPIECE 9 OTB VB One touc...

Page 21: ...message announcement playback Press to increase the listening volume CALLS VOLUME In idle mode Press to access the call log In Menu mode Phonebook list Redial list Call List Press to scroll down the menu items During a call or message announcement playback Press to decrease the listening volume 13 OFF CANCEL During a call Press to end a call and return to idle screen During ringing Press to mute t...

Page 22: ...ZZER SPEAKER Emits alert tones 2 FIND HANDSET LED light turns on when the base is powered on In idle mode Press to page all system handsets In idle mode Press and hold for about 6 seconds to enter the handset registration mode 2 1 ...

Page 23: ... as outlined on the following page To enter the main menu of the handset Press MENU when the phone is not in use Press or until the screen displays the desired feature menu Press SELECT to enter that menu To return to the previous menu press OFF CANCEL To return to idle mode press and hold OFF CANCEL 1 3 ...

Page 24: ...elete all old Record memo Answer On Off Ans sys setup Call log Call guard Intercom View Del all calls Block list Calls w o num Ringers Set date time CND announce Ringer volume Ringer tone On Number only Off Settings Display alerts Time format Date format Auto answer Register Key tone Flash time ECO mode Reset ...

Page 25: ... 5 kEYsTROkE TABLE ...

Page 26: ...lay Battery status The battery icon flashes when the battery is low and needs charging Speakerphone The speakerphone is in use Ringer off The handset ringer is off New voicemail You have new voicemail from your telephone service provider ANS ON Answering system on The answering system is turned on to answer calls Message New message in the built in answering system NEW New call list entry New and ...

Page 27: ...one number then press TALK RECALL or To answer a call Press TALK RECALL or To end a call Press OFF CANCEL or put the handset in the charger Notes The screen shows the elapsed time as you talk in hours minutes and seconds When predialing preview numbers before dialing press DELETE to backspace and delete press and hold PASUE to insert a dialing pause a P appears ...

Page 28: ...phone Service Provider regarding operation of Call Waiting VOLUME BOOsT Use the Volume Boost feature to enhance the clarity and loudness of the voice on handset earpiece To turn on Volume Boost on the handset While you are on a call using the handset earpiece press OTB VB on the handset The handset displays Boost on Press OTB VB again to turn off The handset displays Boost off ...

Page 29: ...e handset To adjust the listening volume of a handset Press VOLUME on the handset while on a call Note The handset earpiece volume setting 1 6 and speakerphone volume setting 1 6 are independent MUTE The mute function allows you to hear the other party but the other party cannot hear you During a call press MUTE The screen displays Muted until the mute function is turned off Press MUTE again to re...

Page 30: ...inutes on hold the call on hold automatically disconnects To place a call on hold Press HOLD on the handset Call on hold appears on the handsets TALK RECALL flashes on the handsets To resume a call on hold Press TALK RECALL on handsets EqUALIzER The equalizer feature enables you to change the quality of the audio to best suit your hearing 1 While on a call press OPTION Press or to highlight Equali...

Page 31: ...tries of each handset is independent To review the redial list 1 Press REDIAL on a handset in idle mode Press or to browse through the list The handset beeps twice at the end of the list Press OFF CANCEL on a handset to exit To dial the redial entry 1 Press TALK RECALL or on a handset to dial Press OPTION and then or to highlight Redial and then press SELECT 3 Press or to browse until the desire n...

Page 32: ...rase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a P appears 5 Press NEXT 6 Press or to highlight one of the following types Home Mobile Work Other Press NEXT The screen displays ENTER NAME Use the dialing keys to enter a name Press or to move the cursor to the left or right Press 0 to add a space Press DELETE to erase a character Press and hold ...

Page 33: ...s useful when you wish to access other numbers such as bank account numbers or access codes from the phonebook call log or redial list To access a number in the phonebook Press OPTION while on a call Press or to scroll to Phonebook Press SELECT and or to scroll to desired phonebook and then press VIEW Press or to hightlight the desired entry Press DIAL dial the displayed number To access a number ...

Page 34: ...r feature is useful if you misplace any handsets To start paging Press on the telephone base to start the paging tone on all handsets for 60 seconds All idle handsets ring and display Paging Note If you press OFF CANCEL MUTE or MUTE on a handset the ringer of that handset stops but the paging to the rest of the handsets continues To stop paging Press TALK RECALL or on the handset s OR Press on the...

Page 35: ...MENU in idle mode to enter the main menu Press or to scroll to Intercom then press SELECT If you have two handsets the handset shows Calling other handset If you have more than two handset the handset shows INTERCOM TO Use the dialing keys to enter a specific device number or press or to scroll to the desired device and press SELECT Your handset screen shows Calling other handset or Calling VTECH ...

Page 36: ... device is not answered within 100 seconds or accessing the phonebook or call log or is on a call or is out of range the initiating device shows No answer Try again To temporarily silence the intercom ringer press OFF CANCEL or MUTE on the handset You can only use one pair of devices at a time to make intercom calls ANswER AN INCOMING CALL DURING AN INTERCOM CALL To answer a call during an interco...

Page 37: ... two handsets the handset shows INTERCOM TO Use the dialing keys to enter a specific device number or press or to scroll to the desired device and press SELECT The call is automatically put on hold Your handset The call is automatically put on hold Your handset Your handset screen shows Calling other handset or Calling VTECH X The destination device rings and displays Other handset is calling or V...

Page 38: ...r to highlight Share call then press SELECT You can end the intercom call and continue the outside call with your handset Press TALK RECALL or END on your handset Notes If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers press OFF CANCEL CANCEL on the originating handset If the called device is not answered within 100 seconds or accessing...

Page 39: ...o handsets other handsets cannot use the intercom feature but can access the answering system When you attempt to place a broadcast call to another device which is accessing the answering system or on an intercom call or outside call your device screen shows Not available at this time Note The OTB function is not available when QUIET mode is on TURN OTB ON OR Off 1 Press OTB when the handset is no...

Page 40: ...e X represents the destination handset number for a few seconds When the connection is made both your and the destination handset screens display Press and hold OTB to talk Press and hold OTB A chirp indicates your microphone is on Speak towards the device Your voice is broadcast to the destination handset While you are speaking your handset shows OTB To VTECH X 3 Release OTB after speaking Both d...

Page 41: ...ltiple handsets When the handset is not in use Press and hold OTB until the handset shows Connecting to group Press OTB Press or to choose Group Press SELECT or press OTB and your handset shows Connecting to group When the connection is made both the caller and the destination parties hear a beep The speakerphones on all other devices automatically activate You need to press and hold OTB when you ...

Page 42: ... handset rings Press TALK RECALL on the destination handset to answer the intercom call Both handsets now show Intercom To end the intercom call press OFF CANCEL on your handset or place the handset in the charger Both screens show Intercom ended ANswER AN INCOMING CALL DURING A BROADCAsT CALL When you receive an outside call during a OTB there is an alert tone To answer an incoming call During a ...

Page 43: ... call without answering the incoming call press OFF CANCEL on your handset MAkE AN OUTGOING CALL DURING BROADCAsT CALL During a one to one broadcast call press TALK RECALL on your handset to get a dial tone The broadcast call ends automatically During a one to group broadcast call press TALK RECALL on the initiating handset The broadcast call ends automatically and you get a dial tone During a one...

Page 44: ...estination handsets leaves the broadcast call the call continues until all participants or the initiator hangs up Press OFF CANCEL or END on the handset The screen shows Broadcast Ended OR Place the handset in the charger then the handset return to idle mode Note After OTB on the handset is released the broadcast call remains open for a short time If no one presses OTB on the handset within ten se...

Page 45: ...to all Only one device can review the phonebook at a time If another device tries to enter the phonebook its screen shows Not available at this time When there are no records in the phonebook the screen shows Phonebook empty When the phonebook is full and you try to save an entry the screen shows Phonebook full When you try to save a number already stored in the phonebook the screen shows Number a...

Page 46: ...se a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a P appears 6 Press NEXT Press or to highlight one of the following types Home Mobile Work Other 8 Press NEXT The screen displays ENTER NAME 9 Use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to add a space Press DELETE on a handset to ...

Page 47: ...XT Press or to highlight one of the following types Home Mobile Work Other 3 Press NEXT The screen displays ENTER NAME 4 Use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to add a space Press DELETE to erase a character Press and hold DELETE to erase all characters 5 Press SAVE to confirm and the screen shows Saved You hear a confirma...

Page 48: ...ss VIEW 3 Press or to browse OR 1 Press MENU when in idle mode Press or to highlight Phonebook then press SELECT 3 Press or to highlight the desired phonebook then press VIEW 4 Press or to browse OR 1 Press OPTION while on a call Press or to highlight Phonebook then press SELECT 3 Press or to highlight a phonebook then press VIEW 4 Press or to browse ...

Page 49: ...e letters associated with the name You can enter up to 3 letters for the search The letters will show at the top left hand corner of the screen After you have entered one to three letters the system starts searching in the phonebook If there is no name matching the letter s entered the next closest match in alphabetical order appears If necessary press or to browse Note The cursor automatically mo...

Page 50: ... dial EDIT A PHONEBOOk ENTRY 1 Search for the desired entry in the phonebook see Review phonebook entries and 3 character alphabetical search When a phonebook entry displays press EDIT The screen shows EDIT NUMBER along with the phone number to be edited 3 Use the dialing keys to edit the number Press or to move the cursor to the left or right Press DELETE to erase a digit Press and hold DELETE to...

Page 51: ...ce Press DELETE to erase a character Press and hold DELETE to erase all characters 8 Press SAVE to confirm and the screen shows Saved You hear a confirmation tone EDIT A PHONEBOOk ENTRY If you only want to edit the type of a phonebook entry 1 Search for the desired entry in the phonebook see Review phonebook entries and 3 character alphabetical search When a phonebook entry displays press LABEL ...

Page 52: ...ee Review phonebook entries and 3 character alphabetical search When the desired entry appears press DELETE The screen displays Delete contact and the name of the entry Press YES to confirm 3 The screen displays Contact deleted and then the next alphabetical entry in the phonebook You hear a confirmation tone Note Once a phonebook entry is deleted it cannot not be retrieved ...

Page 53: ...the telephone settings Using a handset Press MENU when idle Press or until the screen displays the desired feature menu Press SELECT to enter the menu To return to the previous menu press OFF CANCEL To return to idle mode press and hold OFF CANCEL 1 3 PHONE sETTINGs ...

Page 54: ...rks properly To set the date format Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Date format Press SELECT and or to select your desired date format MM DD YY or DD MM YY Press SELECT to confirm You hear a confirmation tone To set the time format Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or t...

Page 55: ...ording to the time format you set Press SAVE to confirm You hear a confirmation tone RINGER VOLUME You can select the ringer volume for incoming calls Press MENU when the handset is not in use Press or to scroll to Ringers Press SELECT and or toscrolltoRinger volume Press SELECT and or to sample each ringer volume level a total of levels for your selection including volume Ringers off Press SET to...

Page 56: ...10 melodies for your selection Press SELECT to confirm You hear a confirmation tone AUTO ANswER This feature allows you to answer a call by lifting the handset off the base if you have set the Auto answer feature to On Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Auto answer Press SELECT and or to select On or Off Press SET to save your ...

Page 57: ...e desired key tone volume level or Off Press SET to save your selection You hear a confirmation tone fLAsH TIME The flash time settings is country dependent Please contact your local service provider for the correct settings Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Flash time Press SELECT and or to choose the desired flash time Press...

Page 58: ...the transmission range will be halved Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to ECO mode Press SELECT and or to select On or Off Press SELECT to save your selection You hear a confirmation tone 1 3 4 5 ...

Page 59: ...Display information If the caller s name is private or unknown the phone number up to the last 11 digits will be announced If the caller s phone number is also private or unknown no information will be announced The default setting is On To turn on or off the calling number display announce feature Press MENU when the handset is not in use Press or to scroll to CND announce Press SELECT and or to ...

Page 60: ...dset and base This feature does not announce information for call waiting calls It takes at least rings for the phone to receive Calling Number Display information and announce it If the phone is answered before the end of the second ring the phone won t have time to announce the caller s information Pronunciation of names may vary with this feature Not all names may be pronounced correctly Callin...

Page 61: ...tically When QUIET mode is on the answering system takes calls and records messages without broadcasting them To turn QUIET mode on Press and hold in idle mode to enter the QUIET mode setting screen The screen shows Set quiet mode duration 1 to 12 hours _ _ Use the dialing keys to enter the desired number of hours 1 1 you would like to turn on QUIET mode then press SELECT Your screen shows Answeri...

Page 62: ...e The screen displays Reset default done 1 3 4 5 Notes If you change the base ringer handset ringer ringer volume key tone or Calling Number Display announce features when QUIET mode is on the sample plays but the feature is still muted after saving the setting After QUIET mode is turned off or the set period of time has expired all muted features will be activated again The OTB function is not av...

Page 63: ... allows you to see the name number date and time of the incoming calls The Calling Number Display may appear differently if the caller is matched to a phonebook entry see Memory match on page 65 When a Network Calling Number Display is active on your service incoming numbers will be saved in the telephone s Call log The number will be shown on the display when the phone is ringing If the number ma...

Page 64: ...no longer shows You can review redial and copy an entry into the phonebook Entries appear in reverse chronological order Only one handset can review the call log at a time If a handset tries to enter the call log while another handset is already in it you will hear a beep The call log information might not be available for every incoming call The callers might intentionally block their names and o...

Page 65: ...ephone number is not available the handset may display one of the following explanations UNAVAILABLE Thiscaller snumberisunavailable PRIVATE Thecallerisblockingthetelephonenumber When the list is full and a new call is received the oldest entry will be deleted automatically IMPORTANT To use a Network Calling Number Display you must first subscribe to the service from your service provider For more...

Page 66: ...by one REVIEw THE CALL LOG Review the call log to find out who called to return the call or to copy the caller s name and number into your phonebook Call log empty appears if there are no records in the call log 1 When the handset is in idle mode press CALLS on the handset to review the call log in reverse chronological order starting with the most recent call OR Review the call log by pressing ME...

Page 67: ...ll log see Review the call log When the desired entry appears press pound key repeatedly to show different dialing options 3 When the number is in correct format press SAVE The screen displays SAVE TO 4 Press SELECT to choose Phonebook 5 Use the dialing keys to edit the number Press or to move the cursor to the left or right Press DELETE to erase a digit Press and hold DELETE to erase all digits P...

Page 68: ... pound key 10 Press SAVE to confirm The screen shows Saved Notes If the caller s name you received from the telephone service provider is all in capital letters the first letter of every word remains a capital letter while other letters become lowercase However the next letter after the prefix Mac Mc D C or O is kept as a capital letter For example the D in MacDonald is kept as a capital letter An...

Page 69: ...m You hear a confirmation tone and the screen returns to the previous menu NETwORk VOICEMAIL You can get messages from your fixed home phone when you are away from the phone busy on another call or using the Internet Callers will hear a standard greeting inviting them to leave a message To call Network Voicemail While the handset is in idle mode press and hold 1 to dial the network voicemail numbe...

Page 70: ...he screen displays Reset Missed Call indication Press YES to confirm You hear a confirmation tone To reset voicemail indication Press MENU in idle mode to enter the main menu Press or to scroll to Settings Press SELECT and or to scroll to Display alerts Press SELECT and or to scroll to Voicemail Press SELECT The screen displays Reset voicemail indication Press YES to confirm You hear a confirmatio...

Page 71: ...og will be replaced with Blocked call ADD A BLOCk LIsT ENTRY 1 Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT twice to select Block list Press or to scroll to Add new entry Press SELECT The screen displays ENTER NUMBER 5 Use the dialing keys to enter a telephone number Press or to move the cursor to the left or right Press DELETE to erase a digit Press...

Page 72: ...ters 8 Press SAVE to confirm and the screen shows Saved You hear a confirmation tone REVIEw BLOCk LIsT ENTRIEs Block list entries appear alphabetically Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT twice to select Block list Press SELECT again to select View Press or to browse Note When the block list is empty the screens display Block list is empty 1...

Page 73: ...he cursor to the left or right Press DELETE to erase a digit Press and hold DELETE to erase all digits Press and hold PAUSE to enter a dialing pause a P appears 4 Press NEXT The screen displays EDIT NAME 5 Use the dialing keys to edit the name Press or to move the cursor to the left or right Press 0 to add a space Press DELETE to erase a character Press and hold DELETE to erase all characters 6 Pr...

Page 74: ...retrieved BLOCk CALLs wITHOUT NUMBER You can choose to block calls without number Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT twice to select Settings Press or to scroll to On or Off When On is chosen press or to scroll to Private for calls that the caller is blocking the telephone number Unavailab...

Page 75: ... main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT twice to choose On Off Press or to scroll to On or Off Press SET to confirm You hear a confirmation tone Notes If the answering system is on the screen will display Call guard annc will screen incoming calls w o number If the answering s...

Page 76: ...fault outgoing message for calls without numbers or replace it with your own To play your outgoing message for calls without number Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT and then or to scroll to Outgoing msg Press SELECT and then or to scr...

Page 77: ...Press SELECT and then or to scroll to Outgoing msg Press SELECT to highlight Record OGM Press SELECT to start recording your outgoing message The telephone announces Record after the tone Press STOP when you are done After the tone speak towards the microphone of the handset Press STOP when you finish recording Notes Your outgoing message can be up to 90 seconds in length Outgoing messages shorter...

Page 78: ...and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT and then or to scroll to Outgoing msg Press SELECT and then or to scroll to Reset OGM Press SELECT The screen displays Reset to default OGM Press YES to confirm The screen displays OGM reset to default and announces Announcement deleted 1 3 4 5 6 8 ...

Page 79: ...the answering system automatically turns on again and the handset displays Answering sys is on and the icon ANS ON To turn the answering system on or off Press MENU in idle mode to enter the main menu Press or to scroll to Answering sys Press SELECT and then or to scroll to Answer On Off Press SELECT and then or to scroll to On or Off Press SELECT to confirm You hear a confirmation tone 1 3 4 5 AN...

Page 80: ... or to scroll to Answering sys Press SELECT twice to select Outgoing msg Press or to scroll to Play OGM Press SELECT to play your outgoing message To record your outgoing message Press MENU in idle mode to enter the main menu Press or to scroll to Answering sys Press SELECT twice to select Outgoing msg Press or to scroll to Record OGM Press SELECT to start recording your outgoing message The telep...

Page 81: ...reset to default and announces Announcement deleted MEssAGE PLAYBACk If you have both new and old messages you can play either new or old messages The calling number display information displays on the screens when you play messages and you can call back the caller When playback begins the handset screen displays the message status calling number display information and time and date of the messag...

Page 82: ...me or number If the caller s information is unavailable the handset shows No caller info Options during playback on a handset Press or to adjust the message playback volume Press SKIP to skip to the next message Press REPEAT to repeat the message Press REPEAT twice to listen to the previous message Press DELETE to delete the message Press 2 to pause the playback and show the Calling Number Display...

Page 83: ...ack DELETE ALL MEssAGEs You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages Using a handset Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Delete all old then press SELECT The screen displays Delete all old messages Then press YES to confirm The s...

Page 84: ...press SELECT Press or to highlight Record memo then press SELECT The system announces Record after the tone Press STOP when you are done After the tone speak towards the handset Press STOP when you finish recording The handset announces Recorded and then returns to the previous menu ANswERING sYsTEM sETTINGs In the answering system setup menu you can change the settings for number of rings remote ...

Page 85: ...g from outside your local area To set the number of rings Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Ans sys setup then press SELECT Press or to highlight of rings then press SELECT Press or to highlight 6 5 4 3 2 or Time saver Press SELECT to confirm your selection You hear a confirmation tone REMOTE ACCEss CODE A two di...

Page 86: ... tone Note Remote access can only be used if this function is activated RECORDING TIME You can set the recording time limit for each incoming message To change the message recording time Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Ans sys setup then press SELECT Press or to highlight Recording time then press SELECT Press ...

Page 87: ... on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check wha...

Page 88: ...change it Dial your telephone number from any touch tone telephone When the answering system answers press and then enter the two digit remote access code Then you can enter one of the following remote commands Command Description 1 Press to listen to all messages 2 Press to listen to new messages only 3 Press to delete the current message during playback 33 Press twice to delete all old messages ...

Page 89: ...e all new messages play If there are no new messages all old messages play Once the new messages have played the telephone announces the help menu options If you do not press any key within 0 seconds the remote access call automatically disconnects When the answering system is turned off the telephone answers after 14 rings and announces Please enter your remote access code When the memory is full...

Page 90: ...ne base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Out of range OR No pwr at base appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Place the cordless handset in the charger for one ...

Page 91: ...suggestions do not work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider Your line cord may be defective Try installing a new line cord I cannot dial out Try all the suggestions above Make sure you have a dial tone before dia...

Page 92: ...tery in the cordless handset for at least ten hours For optimum daily performance return the cordless handset to the charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows Low battery You may need to purchase a new battery Please refer to the Handset battery installation section I get noise static or weak signals even when I m ...

Page 93: ...y as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or mod...

Page 94: ...t does not ring when I receive a call Make sure that the ringer is not off Refer to Ringer volume section Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least ten hours For optimum daily pe...

Page 95: ...Try installing your phone as far away as possible from electronic devices such as television sets VCRs or other cordless telephones Remove the battery Install the battery again and place the cordless handset into the charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installin...

Page 96: ...have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply The charge light is off Make sure you plug the power and line cords in correctly and securely Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to ...

Page 97: ...line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and Calling Number Display problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive Calling Number Display when on a call Make sure you subscribe to Calling Number...

Page 98: ...er s voice is very soft the system may stop recording and disconnect the call Difficulty hearing messages Press VOLUME to adjust the message playback volume on a handset System does not answer after the correct number of rings Make sure that the answering system is on ANS ON should show on the handset If toll saver is activated the number of rings changes to two when you have new messages stored I...

Page 99: ...for information on compatibility with answering systems System does not respond to remote commands Make sure to enter your remote access code correctly Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access...

Page 100: ...r telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems System announces Time and day not set You need to reset the date and time Outgoing announcement is not clear When you record your announcement make sure...

Page 101: ...to access your voicemail I cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail I subscribe to ...

Page 102: ...arger If it does not fix the problem do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Remove the battery Replace the battery and place the cordless handset into the charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one m...

Page 103: ...atteries and replace the compartment cover until it clicks into place sAfETY Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable batteries supplied Spare rechargeable batteries can be purchased from TecHelp on 1300 369 193 or your local electrical retailer Do not open t...

Page 104: ...m such appliances to minimise any risk of interference Please note VTech accepts no responsibility for damage caused to your VTech 18150 handset by using any other type of batteries Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Dispose of batteries as per local state requirements CLEANING Simply clean the handset and base wit...

Page 105: ...ns such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm HOw MANY TELEPHONEs CAN YOU HAVE All items of telephone equipment have a Ringer Equivalence Number REN which is used...

Page 106: ...re trying to access a Telephone Network Service and require assistance specifically related to the network service or would like to subscribe to the service contact your service provider Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below VTech warrants that this product will be free from any defect in materials or workmanship under conditions of nor...

Page 107: ...onable time Subject to your Statutory Rights if your claim under this Voluntary Product Warranty is not valid you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for service To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech...

Page 108: ...eep your receipt The benefits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law which cannot be excluded The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights This Voluntary Product Warranty is given by VTech Telecommunications Australia Pty Ltd ABN 0...

Page 109: ...hone number 1300 369 193 Email address tcpsupport_au vtech com Statutory Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable...

Page 110: ...red trademark of VTech Holdings Limited Copyright 01 for VTech Telecommunications Australia All rights reserved Printed in China Version 1 FOR MORE INFORMATION CALL TECHELP ON 1300 369 193 OR EMAIL TCPSUPPORT_AU VTECH COM ...

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