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CALL LIsT DIsPLAY sCREEN MEssAGE

With some incoming calls, if the telephone number is not
available, the handset may display one of the following
explanations:

UNAVAILABLE

This caller’s number is unavailable.

PRIVATE

The caller is blocking the telephone number.

When the list is full, and a new call is received, the oldest
entry will be deleted automatically.

IMPORTANT

To use a Network Calling Number Display you must irst

subscribe to the service from your service provider. For
more information on Network Services call your service
provider. To ensure the caller’s name is displayed, make
sure you have stored the full telephone number in the
phonebook.

MIssED CALL INDICATOR

When there are calls that have not been reviewed in the
call list, the screens display

XX NEW CALL(S)

. When

you have reviewed all the missed calls, the missed call
indicator goes away.
Each time you review a call list entry on the handset,
the number of missed calls decreases by one.

Note:

The number you see on your Calling Number

Display is in the format sent by the telephone service
provider. It usually delivers 10-digit telephone
numbers.

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Summary of Contents for 15100

Page 1: ...For product support please call 1 300 369 193 Model VTech 15100 User Guide ...

Page 2: ...r or name when called or in the Calls List See page 42 for more details This User Guide provides you with all the information you need to get the most from your phone Before you make your irst call you will need to set up your phone Follow the simple instructions on the next few pages NEED HELP PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULT...

Page 3: ...T EVERYTHING The package contains the following items VTech 15100 handset VTech 15100 base unit Power adaptor Telephone line cord and adaptor Battery compartment cover AAA rechargeable batteries User guide ...

Page 4: ...your VTech 15100 phone on a broadband ADSL line 13 Date and time 13 Getting to know your phone 15 Handset overview 15 Telephone base overview 19 Navigating the menus 20 Handset menu layout 20 Keystroke table 21 Handset display 22 Using the phone 24 Make answer or end a call 24 Volume control 24 Mute 25 Temporary ringer silencing 25 Redial 26 ...

Page 5: ...ry 30 Delete a phonebook entry 31 Delete all phonebook entries 31 Check the phonebook usage 31 Handset settings 32 Using the menu 32 Set date and time 33 Alarm settings 34 Ringer volume 35 Ringer melody 36 Key tone 37 Low battery tone 37 Out of range tone 38 Auto answer 38 Rename handset 39 Handset display 39 Base settings 40 Ringer volume 40 ...

Page 6: ...44 Missed call indicator 44 Review the call list 45 Dial from the call list 45 Save a call list entry to the phonebook 45 Delete an entry in the call list 46 Delete the entire call list 46 Help 47 General information 55 Replacing the handset batteries 55 Safety 55 Cleaning 56 Environmental 57 How many telephones can you have 57 Customer service Product warranty 58 ...

Page 7: ...or cleaning Do not use this product near water for example near a bath tub kitchen sink swimming pool or in humid areas Do not overload wall outlets and extension cords as this can result in the risk of ire or electric shock Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions When the power supply cord or plug is damaged or frayed If the prod...

Page 8: ...unit damage VTech will not be held liable for damage arising from such noncompliance Use only the AC power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors Please ensure that the batteries are inserted according to the correct polarity as indicated on the re chargeable batteries and the internal markings inside the handset battery compartment Do n...

Page 9: ... away from other electrical appliances to avoid interference Your VTech 15100 works by sending radio signals between the base and handset The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal The maximum range between the base station and the handset is approximately 300 meters GETTING sTARTED ...

Page 10: ... of the telephone line cord into the base station and the other end of the telephone line cord into a telephone wall jack If you have DSL high speed internet service a DSL ilter not included is required 1 2 Note Ensure power cord is fed through slot on base so unit sits lush with the desk Telephone line jack Power cord jack Mains power wall socket To telephone wall jack Base power adapter ...

Page 11: ...y compartment cover back on until it clicks into place Place the handset on the base to charger for at least 16 hours When the handset if fully charged the will be steady on screen A beep indicates that the handset is properly placed on the base or charger 1 2 3 4 Note Only use the supplied AAA rechargeable batteries Do not use alkaline batteries ...

Page 12: ...duct BATTERY LOw wARNING If the icon lashes in the handset display you will need to recharge the handset before you can use it again During charging the icon will appear to be illing in the display BATTERY PERfORMANCE In ideal conditions the fully charged battery should give up to 12 hours talk time or 160 hours standby time on a single charge Note that a new battery will not reach full capacity u...

Page 13: ...ry and handset may become warm during charging however this is normal UsING YOUR VTECH 15100 PHONE ON A BROADBAND ADsL LINE If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL ilter Using this product on a Broadband line without an ADSL ilter may cause problems with this product and your Broadband service DATE AND TIME If you have subscribed...

Page 14: ...ss to conirm Set the time manually Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to DATE TIME Press and or to scroll to SET TIME Press and enter the date according to 12 HR or 24 HR format Press to conirm Note When 12 HR mode is the selected format the time will display in 12 HR format but must be entered as 24 HR time when programming e g for 01 25P...

Page 15: ...Ow YOUR PHONE EARPIECE 2 OK MENU In idle mode Press to access the main menu In sub menu mode Press to conirm selection shown on screen During a call Press to access intercom Phonebook Redial list Call list 1 7 8 9 5 1 6 10 2 3 4 11 12 ...

Page 16: ... to access the call list In menu mode Press to scroll up the menu items In phonebook redial List call list Press to scroll up the list During a call Press to increase the volume During ringing Press to increase the ringer volume 7 C MUTE INT In idle mode Press to initiate an intercom call In main menu mode Press to go back to idle screen In sub menu mode Press to go back to previous menu In sub me...

Page 17: ...ff the handset 9 REDIAL LIST DOWN In idle mode Press to access the redial list In menu mode Press to scroll down the menu items In phonebook redial List call list Press to scroll down the list During a call Press to decrease the volume During ringing Press to decrease the ringer volume 10 ALPHANUMERIC KEY PAD star hash Press to insert a digit character 0 key in idle predialing number editing mode ...

Page 18: ...mode Press and hold to turn on off the ringer 11 RECALL Press to activate Recall for use with Telephone Network Services such as Call Waiting during a call 12 PHONEBOOK In idle mode Press to access the phonebook list ...

Page 19: ...1 TELEPHONE BAsE OVERVIEw 1 CHARGING CRADLE 2 HANDSET LOCATOR Press to locate the handset The handset will ring for approximately 60 seconds 2 1 ...

Page 20: ...is not in use Press or until the handset displays the desired feature menu Press to enter that menu To return to the previous menu press or HANDsET MENU LAYOUT CALL LIST PHONEBOOK BS SETTINGS HS SETTINGS ADD TO PB DELETE DELETE ALL DETAILS ADD VIEW EDIT DELETE DELETE ALL PB STATUS DELETE HS FLASH TIME CHANGE PIN ECO MODE ALARM RING SETUP TONE SETUP RENAME HS HS DISPLAY AUTO ANSWER DATE TIME 1 2 3 ...

Page 21: ...N PIN kEYsTROkE TABLE Dialing key Characters by number of key presses 1 2 3 4 5 1 SPACE 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 Note Other characters are available using keys and ...

Page 22: ...gistered to the base Steady when an intercom is in progress Flashes when there is an incoming intercom call Steady when a call is in progress Steady when the ringer is switched off Steady when an alarm is set Flashes when the alarm time set before reaches Steady when the keypad is locked Steady when a message is received at the telephone service provider Steady when the battery is fully charged An...

Page 23: ...elect more menu options if applicable Press to confirm the current selection if applicable INT Press to initial an intercom call when idle BACK Press to go back to previous menu level or cancel the current action if applicable Press to clear a character or stop the alarm if applicable press to mute unmute during a call Steady when when you have received missed calls ...

Page 24: ...ialing keys 0 9 Press to dial To answer a call If the handset is not on the telephone base or charger Press If the handset is on the telephone base or charger and if AUTO ANSWER is set to ON When the phone rings lift the handset to answer a call To end a call Press or place the handset in the telephone base or charger VOLUME CONTROL During a call press or to adjust the listening volume 1 2 1 2 ...

Page 25: ...rned off Press again to resume the conversation TEMPORARY RINGER sILENCING When the telephone is ringing you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call The next call rings normally at the preset volume To silence the ringer temporary on a handset Press The icon and VOLUME OFF are displayed on the handset screen ...

Page 26: ...no records To review and dial a redial entry Press or REDIAL when the phone is not in use Press or to scroll until the desired entry displays Press to dial To save a redial entry to phonebook Press or REDIAL when the phone is not in use Press or to scroll until the desired entry displays Press to choose ADD TO PB Press and then enter the name Press Edit the number if necessary Press and or to choo...

Page 27: ...o scroll to the desired entry displays Press and or to scroll to DELETE ALL Press The screen displays CONFIRM Press You hear a conirmation tone CHAIN DIALING Use this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the phonebook call list or redial list while you are on a call To access a number in the directory Press while on a call Press or to scroll to PHO...

Page 28: ...s while on a call Press or to scroll to REDIAL LIST Press and or to scroll to desired entry Press to dial the displayed number fIND HANDsET Use this feature to ind the handset To start paging Press on the telephone base when not in use The idle handset will ring and display PAGING To end paging Press on the telephone base OR Press or on the handset OR Place the handset in the telephone base 1 2 3 ...

Page 29: ...ringer melody for your phonebook entry a total of 5 melodies for your selection Press to conirm You hear a conirmation tone REVIEw PHONEBOOk ENTRIEs Phonebook entries appear alphabetically Press when the telephone is not in use OR Press when the telephone is not in use and then press or to scroll to PHONEBOOK Press Press or to scroll to the desired entry Press and or to scroll to VIEW Press and or...

Page 30: ...er displays press to see Jessie twice to see Kevin or three times to see Linda If necessary press or to browse EDIT A PHONEBOOk ENTRY Search for the desired entry in the phonebook see Review phonebook entries on page 29 or Alphabetical search on page 30 Press and or to scroll to EDIT and then press Edit the name and then press Edit the number and then press Press or to scroll to the desired ringer...

Page 31: ...and then press or to scroll to PHONEBOOK Press Press and or to scroll to DELETE ALL and then press The screen will display CONFIRM Press to conirm CHECk THE PHONEBOOk UsAGE You can check how many entries have been stored in your phone and how many phonebook entries are available for you to store in the phonebook Press when the telephone in idle OR Press when the telephone is not in use and then pr...

Page 32: ... use the menu of the handset to change the telephone settings Press when idle Press or until the screen displays the desired feature menu Press to enter the menu To return to the previous menu press or 1 2 3 HANDsET sETTINGs ...

Page 33: ... or to scroll to HS SETTINGS Press and or to scroll to DATE TIME Press and or to scroll to DATE FORMAT Press and or to select your desired date format DD MM YY or MM DD YY Press to conirm You hear a conirmation tone To set the time format Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to DATE TIME Press and or to scroll to TIME FORMAT Press and or to ...

Page 34: ...handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to DATE TIME Press and or to scroll to SET DATE Press and use the dialing keys to enter the date Press to save the settings You hear a conirmation tone ALARM sETTINGs You can use this phone to set an alarm clock To turn on off the alarm Press when the handset is not in use Press or to scroll to HS SETTINGS Press to disp...

Page 35: ...m RINGER VOLUME You can adjust the ringer volume or turn the ringer off on each handset When the ringer is turned off the handset displays Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to RING SETUP Press and or to scroll to RING VOLUME Press and or to sample each ringer volume level a total of 6 levels for your selection including VOLUME OFF Press t...

Page 36: ...XT RING Press and or to select the desired ringer melody Press to conirm You hear a conirmation tone To set the ringer melody for internal call You can choose from different ringer tones on each handset Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to RING SETUP Press to display INT RING Press and or to select the desired ringer melody Press to conir...

Page 37: ...r selection You hear a conirmation tone LOw BATTERY TONE When low battery tone is set to ON and low battery is detected an alert tone will be emitted while you are talking with the handset to alert you that you need to charge up your battery To set the low battery tone Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to TONE SETUP Press and or to scroll...

Page 38: ...o TONE SETUP Press and or to scroll to OUT OF RANGE Press and or to select ON or OFF Press to save your selection You hear a conirmation tone AUTO ANswER This feature allows you to answer a call by lifting the handset off the base if you have set the auto answer to ON To reset the auto answer Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to AUTO ANSW...

Page 39: ...ess and use the dialing keys to edit the name use the dialing keys to edit the name dialing keys to edit the name to edit the name Press to save your selection You hear a conirmation tone HANDsET DIsPLAY Press when the handset is not in use Press or to scroll to HS SETTINGS Press and or to scroll to HS DISPLAY Press and or to select HANDSET NAME or TIME Press to save your selection You hear a coni...

Page 40: ...ntact your local service provider for the correct settings Press when the handset is not in use Press or to scroll to BS SETTINGS Press and or to scroll to FLASH TIME Press and or to select the desired lash time SHORT MEDIUM LONG Press to conirm You hear a conirmation tone 1 2 3 4 5 BAsE sETTINGs ...

Page 41: ... scroll to CHANGE PIN Press and enter the old system PIN default Press and enter the new system PIN Press and enter the new system PIN again Press to conirm You hear a conirmation tone ECO MODE When ECO mode is set to ON the radiation as well as the transmission range will be halved Press when the handset is not in use Press or to scroll to BS SETTINGS Press and or to scroll to ECO MODE Press and ...

Page 42: ...ome line allows you to see the name number date and time of the incoming calls The Calling Number Display may appear differently if the caller is matched to a phonebook entry see Memory match on page 43 When a Network Calling Number Display is active on your service incoming numbers will be saved in the telephone s Call list The number will be shown on the display when the phone is ringing If the ...

Page 43: ...at a time If a handset tries to enter the call list while another handset is already in it Not available at this time appears The call list information might not be available for every incoming call The callers might intentionally block their names and or telephone numbers MEMORY MATCH If the incoming telephone number matches the exact telephone number in your phonebook the name that appears on th...

Page 44: ...ice provider For more information on Network Services call your service provider To ensure the caller s name is displayed make sure you have stored the full telephone number in the phonebook MIssED CALL INDICATOR When there are calls that have not been reviewed in the call list the screens display XX NEW CALL S When you have reviewed all the missed calls the missed call indicator goes away Each ti...

Page 45: ... to DETAILS Press to review the details of the selected entry DIAL fROM THE CALL LIsT Press when the telephone is not in use OR Press when the telephone is not in use Press again to select CALL LIST Press or to scroll to the desired entry Press to dial the selected entry sAVE A CALL LIsT ENTRY TO THE PHONEBOOk Press when the telephone is not in use OR Press when the telephone is not in use Press a...

Page 46: ...t in use Press again to select CALL LIST Press or to scroll to the desired entry Press and or to scroll to DELETE Press to conirm You hear a conirmation tone DELETE THE ENTIRE CALL LIsT Press when the telephone is not in use OR Press when the telephone is not in use Press again to select CALL LIST Press and or to scroll to DELETE ALL Press and the screen display CONFIRM Press to conirm You hear a ...

Page 47: ...tteries Wait for approximately 15 seconds then plug the power cord back in and re install the batteries Allow up to one minute for the handset and telephone base to reset You may need to purchase a new handset battery I cannot get a dial tone Try all the suggestions above Move the handset closer to the telephone base You may have moved out of range If the previous suggestions do not work disconnec...

Page 48: ...lephone service provider charges may apply If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information My handset isn t performing normally Make sure you plug the power cord securely into the telephone base Plug...

Page 49: ... batteries Wait for approximately 15 seconds then plug the power cord back in and re install the batteries Allow up to one minute for the handset and telephone base to reset Other electronic products can cause interference with your phone Try installing your phone as far away as possible from these types of electronic devices The handset battery does not accept charge while in the handset charger ...

Page 50: ...possible from any other existing telephone system that may already be installed Other electronic products can cause interference with your phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you...

Page 51: ...securely into the telephone base and the telephone jack Make sure you plug in the power cord securely Make sure the batteries are correctly installed if necessary The handset may be too far from the telephone base Charge the battery in the handset for at least 16 hours For optimum daily performance return the cordless handset to the handset charger when not in use You may have too many extension p...

Page 52: ... the handset battery again Place the handset in the handset charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installing a new line cord My calls cut in and out while I m using my handset Other electronic products can cause interference with your phone Try installing your pho...

Page 53: ...working properly Calling Number Display is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports Calling Number Display Both your and your caller s telephone service providers must use Calling Number Display compatible equipment If you subscribe to high speed Intern...

Page 54: ... equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed Disconnect the power to the telephone base Disconnect the handset battery Wait a few minutes Connect power to the telephone base Re install the battery and place the handset into the cordless charger Wait for the handset to reestablish its connection with the telephone base Allow...

Page 55: ...s and replace the compartment cover until it clicks into place sAfETY Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable batteries supplied Spare rechargeable batteries can be purchased from TecHelp on 1300 369 193 or your local electrical retailer Do not open the hand...

Page 56: ...such appliances to minimise any risk of interference Please note VTech accepts no responsibility for damage caused to your VTech 15100 handset by using any other type of batteries Never dispose of batteries in a ire There is a serious risk of explosion and or the release of highly toxic chemicals Dispose of batteries as per local state requirements CLEANING Simply clean the handset and base with a...

Page 57: ... such as bathrooms Do not expose your product to ire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm HOw MANY TELEPHONEs CAN YOU HAVE All items of telephone equipment have a Ringer Equivalence Number REN which is used to...

Page 58: ... trying to access a Telephone Network Service and require assistance speciically related to the network service or would like to subscribe to the service contact your service provider Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below VTech warrants that this product will be free from any defect in materials or workmanship under conditions of normal...

Page 59: ...nable time Subject to your Statutory Rights if your claim under this Voluntary Product Warranty is not valid you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for service To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech ...

Page 60: ... your receipt The beneits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law which cannot be excluded The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights This Voluntary Product Warranty is given by VTech Telecommunications Australia Pty Ltd ABN 70 13...

Page 61: ...one number 1300 369 193 Email address tcpsupport_au vtech com Statutory Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable ...

Page 62: ...ed trademark of VTech Holdings Limited Copyright 2015 for VTech Telecommunications Australia All rights reserved Printed in China Version A FOR MORE INFORMATION CALL TECHELP ON 1300 369 193 OR EMAIL TCPSUPPORT_AU VTECH COM ...

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