~ 16 ~
TROUBLE SHOOTING
General Problems
Q : The OSD menu does not display a “*” on a channel where a computer is
connected and powered up. What do I do?
A :
˙
Reset the KVM08 by simultaneously pressing the Bank/SCAN and Channel
buttons on the front panel. Access the OSD menu again and it should have
re-detected all the active channels.
Q : When cascading the MASTER unit does not see the slave unit(s).
A :
˙
Refer to the Installation section for information on how to properly connect the
daisy-chain cable.
˙
Make sure that the daisy-chain cable that you are using is right. Using any other
cable will not guarantee proper operation or video quality.
˙
Reset the MASTER KVM08
˙
Although a power supply is not necessary to make the slave unit work, try adding a
power supply.
Monitor / Video Problems
Q : I am getting ghosting shadowing or fuzzy images on my monitor. What do I
do?
A :
˙
Check the cables and make sure they are inserted properly.
˙
Your resolution and / or refresh rate is extremely high, or your cable is too long.
Replace your VGA cables with coaxial, double-shielded cables.
˙
Check to make sure that the power cord is plugged in and is working properly.
Make sure the power switch is on.
˙
Lower your refresh rate and / or screen resolution settings.
Keyboard Problems
Q : The keyboard is not detected, or a keyboard error is reported during boot-up.
A :
˙
Check the cables and make sure they are inserted properly in the correct channels.
˙
Check to make sure that the power cord is plugged in and is working properly.
Make sure the power switch is on.
˙
Reset the KVM
08 by simultaneously pressing the Bank/SCAN and Channel
buttons on the front panel. Access the OSD menu again and it should have
re-detected all the active channels.
CHAPTER 4.
