Specifications
FAQ
·The power does not turn on.
·Did you press the power button right
after connecting to the power adaptor?
·Is the power plug plugged in correctly?
·Is the front indicator correctly displaying?
·Is the filter cover correctly assembled?
·Is the cypress Wood Filter assembled correctly?
·Please allow the device some time
after pluging the power to opearate.
·Please connect the power plug to an outlet
·Please press the power button accurately to operate.
·The product has a safety switch.
It will not turn on unless it is properly assembled.
·There is no airflow
·The airflow is weaker
than first purchased.
·Did you remove the vinyl from the filter
when first purchased?
·Is the filter properly assembled?
·Is the filter contaminated?
(The contamination of the filter affects the airflow)
·The filter is packed in a vinyl filter
when first purchased. Please make sure
to remove the vinyl cover before usage.
·Please make sure the filter is properly assembled.
·Please clean the filter.
Symptoms
Conditions to check
Solutions
·The intake hole smells bad.
·Has the product been in use where people
smoke or cook food with a lot of smoke?
·Was the product recently used at a
different location and was relocated?
·The filter absorbs the surrounding smell.
Thus the smell may temporarily stay
and trasport with the product,
but will eventually dissapear.
·The product may still contain smells
from the previous location.
·What is the filter
replacement period?
·Hepa filter approx. 1 year,
·Cypress wood filter approx. 2 years.
·Please check the first day the filter was used.
·The filter may loose its scent, but the effects
of the cypress wood remains unchanged for 2 years.
·If you wish to bring back the cypress scent,
please purchase the cypress oil capsule and
insert it into the purifier.
· The cypress Wood Filter
does not have a scent anymore.
·Cypress Wood Filter is humidity (water) and
temperature sensitive.
·Please refer to page 13 for more information.
· Cypress Wood Filter 's shape
chaged.
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