VONMÄHLEN WIRELESS CONCERT ONE, User Manual, Page: 20 / 76

TROUBLESHOOTING
Problem Possible Cause Possible Solution
Headphones do not turn on ∙ Battery is empty ∙ Charge headphones
No sound ∙ Headphones are not paired
∙ Volume is too low
∙ Headphones are turned off
∙ Double check if headphones
are paired. If you need to,
pair again
∙ Increase the volume
∙ Turn on headphones
Headphones do not pair
with device ∙ Bluetooth ® is turned off on
the device
∙ Headphones are too far away
from the device
∙ Turn Bluetooth ® on in
device settings
∙ Move the headphones closer
to the device
Headphones do not react to
any buttons ∙ Headphones are turned off
∙ Headphone battery is too low
∙ Headphones are out of
Bluetooth ® range
∙ Turn headphones on
∙ Charge battery
∙ Move closer to the device
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