VONMÄHLEN EVERGREEN VM-EVG-01, User Manual

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Problem Possible Cause Possible Solution
Powerbank does not
turn on ∙ Battery is empty ∙ Charge the powerbank
The device does
not charge ∙ Battery is empty
∙ Devices are not properly
connected
∙ Input and output of the
powerbank were switched
∙ Charge the powerbank
∙ Disconnect the devices and reconnect
the device to the powerbank
∙ Make sure that the device is
connected using one of the USB-C
or USB-A outputs
The quick charge function
does not activate ∙ Device does not have a quick
charge function
∙ Several devices are connected
to the powerbank
∙ Powerbank is connected to
a power source
∙ Ensure that the device supports the
quick charge function
∙ Disconnect the devices so that only
one device is loading using the powerbank
∙ Disconnect from the power source
TROUBLESHOOTING
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