TROUBLESHOOTING
PROBLEM
SOLUTION
Remove the plug from the mains and reinsert.
Check that all components are securely connected.
Check that the HEPA Filter is securely in place. Ensure
that it is pressed against the small white button and that
it is fully pressed inwards.
VACUUM WILL NOT START.
LOSS OF SUCTION.
CAUTION:
Before attempting troubleshooting, power off the appliance and disconnect from the plug socket.
VACUUM IS DIFFICULT TO MOVE.
If you are having difficulty using your product and require support, please contact
6
Check the Flexible Hose, Metal Tube, Metal Nozzle
Attachment, Fabric and HEPA Filters and openings for
any obstructions and remove.
Remove and empty the Fabric Filter.
Clean the Fabric and HEPA Filter (see the ‘
Cleaning the
Filters’
section on the previous page).
Check that all components are securely connected.
There is an obstruction. Power off and check all
attachments for blockages.
VACUUM CUTS OUT.
Thermal cut-out has activated. Empty the tank, remove
any blockages and/or clean the Filters. The appliance will
become operational again after allowing 30-60 minutes
for it to cool down.
