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On all warranty calls, the following process and information is required: 

•  All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).

•  A technical support professional will work to diagnose the issues, and provide the details for the service solution.

•  Name and phone number of person calling

•  Business name, street address, city, state and zip 

•  Model and serial number 

•  Date of purchase and proof of purchase (Receipt) 

•  Name of dealer where unit was purchased

 

NOTE: Vollrath will not accept products sent without the proper procedure being followed.

Important:

TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY. 

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ONLINE:  Register your warranty on-line now at www.Vollrathco.com 
NO WEB ACCESS:  If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC office in the country of 

purchase. 

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Summary of Contents for Lava 12"

Page 1: ...to ship the equipment if repairs are needed Item Description BTU hr Gas Type 40728 Gas Char Broiler Radiant Lava 12 28 000 Natural Gas or Propane 407292 Gas Char Broiler Radiant Lava 18 60 000 Natural Gas or Propane 407302 Gas Char Broiler Radiant Lava 24 80 000 Natural Gas or Propane 407312 Gas Char Broiler Radiant Lava 36 120 000 Natural Gas or Propane 408372 Gas Char Broiler Radiant Lava 48 160...

Page 2: ...ions To ensure safe operation read the following statements and understand their meaning Please read carefully WARNING Warning is used to indicate the presence of a hazard that can cause severe personal injury death or substantial property damage if the warning is ignored CAUTION Caution is used to indicate the presence of a hazard that will or can cause minor personal injury or property damage if...

Page 3: ...rmine if it has adequate capacity Joint compound pipe dope shall be used sparingly and only on the male threads of the pipe joints Such compounds must be resistant to the action of LP gases CAUTION Any loose dirt or metal particles which are allowed to enter the gas lines on this appliance will damage the valve and affect its operation When installing this appliance all pipe and fittings must be f...

Page 4: ... the adjustable feet B so the equipment is level See Figure 1 2 It is recommended that the grill grates F be set at the full tilt position to start This will allow grease to run down the grill grate s F and into the drip tray C and will reduce flare ups 3 Check the drip tray C frequently and add water as necessary Water vapor rising from the drip tray C and through the combustion chamber will help...

Page 5: ...ct 9 Follow the instructions in the OPERATION section and CLEANING section of this manual B C A D C Figure 2 Lava Rock Components Converting from Radiant to Lava Rock 1 Allow the equipment to cool completely before converting 2 Remove the radiant covers A and radiant end covers B save for future reuse See Figure 3 3 Place the lava rock covers C over the burner tubes See Figure 2 4 Place the lava r...

Page 6: ...IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE As The Vollrath Company LLC s only responsibility and the purchaser s only remedy for any breach of warranty The Vollrath Company LLC will repair or at its option replace the defective product or part without charge except as otherwise provided below For refrigeration compressors and the second year of th...

Page 7: ... line now at www Vollrathco com NO WEB ACCESS If you do not have access to the web kindly register by completing the warranty registration form and faxing it to The Vollrath Co LLC office in the country of purchase Warranty Registration Business Name Key Contact Name Email Street Address City State Zip Code Country Phone Fax Model Item Number Serial Number Operation Type R R Limited Service Restau...

Page 8: ...lrath Company L L C 1236 North 18th Street Sheboygan WI 53081 3201 U S A Main Tel 800 628 0830 Fax 800 752 5620 Technical Services 800 628 0832 Service Fax 920 459 5462 Canada Service 800 695 8560 2013 The Vollrath Company L L C ...

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