©
2018 The Vollrath Company L.L.C.
Part No. 351019-1 ml
12/26/18
The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 800-624-2051 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [email protected]
www.vollrath.com
Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. +34 972 84 32 01
[email protected]
Vollrath of China
Vollrath Shanghai Trading Limited
Room 201, Building A
Xin Yi Plaza
1618 Yi Shan Road
Shanghai, 201103
China, P.R.C.
Tel: +86-21-5058-9580
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco | Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
SERVICE AND REPAIR
When under warranty, repair is available for this product. To begin the process:
1. Contact Vollrath Technical Services at 1-800-309-2250. Please be ready with the item number, model number and serial number. You can find this
information on the nameplate located on the side or back of the equipment. Also please provide a proof of purchase indicating the date the
equipment was purchased.
2. A technical services representative will help you troubleshoot the problem over the phone.
3. If the representative determines the issue requires professional service, he or she will help you locate an authorized service center.
4. Contact the authorized service center to make arrangements for the repair. Vollrath will cover the cost to repair and/or replace defective parts
within the equipment warranty period.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
The warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
Warrantied Parts: The warranty period is 2 years parts, 1 year labor.
Heater Tubes: The warranty period is 1 year, including labor. Heater tube glass damage is not covered by this warranty.
For complete warranty information, product registration and new product announcements, visit www.vollrath.com.
Oven repeatedly overheats.
The fan may be dirty.
Verify the fan blades are clean. See instructions above for
inspecting and cleaning the fan blades.
There may be a problem with the fan.
Run the oven for 10 minutes. If the fan does not run, contact
Vollrath Technical Services.
The fan is not running.
There may be a problem with the fan or
fan switch.
Run the oven for 10 minutes. If the fan does not run, contact
Vollrath Technical Services.
The oven is turned off and the fan is
running.
Normal operation. The fan turns on as
needed to cool the oven.
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TROUBLESHOOTING (CONTINUED)
Problem
Might be Caused By
Course of Action
