Our network of Van Centres is spread throughout
the UK, and forms the backbone of everything we
do for you. Week in, week out, our Van Centres
provide vital technical support and practical backup
for everything that relates to Volkswagen vans.
This reservoir of knowledge and array of technical
ability is there for you when you need it.
We’re constantly improving and extending our range
of services, and improving opening hours to meet
your needs. After all, you need your vehicle serviced
at the most convenient time, and we understand
that down time equals lost income.
And don’t forget, having read through this brochure,
if you still aren’t sure which vehicle is the right one,
then your nearest Van Centre staff will be pleased
to help.
www.vwvancentres.co.uk
Dedicated Van Centre network.
Glossary.
Anti-lock Braking System.
It can be very challenging to stop a van quickly on
a slippery road. ABS helps take a lot of the effort and
stress out of a situation, in fact, even an average
driver can stop more effectively with ABS than a
professional driver without.
The theory is simple, a wheel that’s skidding has
less traction than a wheel that is not. For example,
if you try to pull away too quickly on ice your wheels
spin meaning no traction. Simply, ABS prevents the
wheels from skidding whilst you slow down which
means you slow faster and are able to steer while
you come to a stop.
Electronic Differential Lock.
Electronic Differential Lock uses the ABS sensors
at driven wheels to determine if one of the wheels
is spinning faster than the others. It uses the ABS
system to momentarily apply braking to balance out
the traction to the driven wheels. Front wheel drive
vehicles typically have the most recognisable feel,
as they make the typical ABS type pulsating sound
when activated during wheel spin.
Electronic Stabilisation Programme.
When the vehicle is driving in situations close to
its limit ESP makes it easier to control, providing
greater directional stability. By applying the brakes
on individual wheels it generates forces that help
to keep the vehicle moving in the right direction.
The system is permanently active and utilises the
ABS, EBD, EDL and TCS safety systems. However,
the system cannot override the physical limits of the
vehicle if the driver pushes the vehicle beyond its
limits ESP will not prevent an accident. On Crafter
models, the ESP sensor takes into account any load
on board and adjusts its response accordingly.
Active Rollover Protection.
As part of the ESP system, ARP recognises an
impending rollover and rapidly applies braking to
selective wheels to resist the occurrence of rollover.
Especially useful on a vehicle with a high centre of
gravity such as a van. ARP detects excessive lateral
force, for example driving too fast into a corner,
which may result in a rollover.
Traction Control System.
Traction control helps limit tyre slip on slippery
surfaces while accelerating thus helping the driver
have greater control. Using sensors at each wheel,
the system recognises when traction has been lost
and it momentarily applies braking to that wheel to
regain the traction.
Traction control does not have the ability to increase
traction; it just attempts to prevent a vehicle’s
wheels from spinning. In some vehicles, TCS is
also known as ASR.
Electronic Brake Assist.
The Electronic Brake Assist system helps to shorten
stopping distances especially when fully laden. In
an emergency when full brake pressure is required, a
sensor recognises this and uses a hydraulic booster
to aid the driver.
Electronic Brakeforce Distribution.
EBD helps prevent the rear-end from breaking
away under heavy braking by ensuring maximum
braking performance at both the front and rear
wheels. Brake ‘fading’, as a result of overheating,
is also counteracted.
Diesel Particulate Filter.
A diesel particulate filter is a system for removing
particulates from diesel exhausts and is a major
step forward in the reduction of particulate
contaminants in the environment.
Passive safety.
Passive safety refers measures that help protect
the occupants against injury or help reduce injury
severity in the event of an accident. Passive safety
measures include the safety belt system, the
airbags*, the rigid occupant cell and the crumple
zones at the front of the vehicle. Safety features
built-in to the body, front and rear, help dissipate
most of the impact energy. All help provide excellent
all-around protection.
* Airbags are supplemental restraints only and will not deploy under all accident
circumstances. Always use seat belts and child seating appropriate for their size
and age. All child seating must meet the current legislation.
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