Incubus System User Guide V1.1
Page 5
The warranty
For a period of three (3) years from the date of
delivery to the original purchaser (as shown on the
original invoice or sales receipt; a copy of this may be
required as proof of warranty dates), Void Acoustics
Research Ltd (hereinafter “Void”) warrants to the
Original Owner (person or company who originally
purchased the product brand new from either Void
or a Void Authorised Dealer/Distributor) of each new
Incubus Series product (provided it was purchased
at an Authorised Void Dealer) that it is free of
defects in materials and workmanship and that each
product will meet or exceed all factory published
specifications for each respective model. Void agrees
to repair or replace (at its discretion) all defective
parts at no charge for labour or materials; subject to
following provisions:
Warranty violations
Void shall take no responsibility for repair or
replacement as specified under this warranty, if
the damaged product has been subject to misuse,
accident, neglect or failure to comply with normal
maintenance procedures; or if the serial number
has been defaced, altered or removed. Nor will Void
accept responsibility for, or resulting from, improper
alterations or unauthorised parts or repairs. This
warranty does not cover any damage to speakers
or any other consequential damage resulting from
breach of any written or implied warranty.
Void warranty provisions
Void will remedy any defect, regardless of the
reason for failure (except as excluded) by repair, or
replacement. Void will remedy the defect and ship
the product within a reasonable time after receipt of
the defective product at a Void Authorised Service
Centre.
To obtain warranty service
If a Void product requires service, the Owner must
contact Void or an Authorised Void Service Centre to
receive an R.A.N. (Return Authorisation Number) and
instructions on how to return the product to the Void
Authorised Service Centre, or to Void.
Void (or its Authorised Service Centre) will initiate
corrective repairs upon receipt of the returned
product. Please save the original carton and all the
packing materials in case shipping is required. All
products being returned to the factory or service
centre for repairs must be shipped prepaid.
If the repairs made by Void or the Void Authorised
Service Centre are not satisfactory, the Owner
is instructed to give written notice to Void. If the
defect or malfunction remains after a reasonable
number of attempts by Void to remedy the defect
or malfunction, the Original Owner shall then have
the option to elect either a refund or replacement of
said Void product free of charge. The refund shall be
an amount equal to but not greater than the actual
purchase price, not including any taxes, interest,
insurance, closing costs and other finance charges
(minus reasonable depreciation on the product).
If a refund is necessary, the Original Owner must
make the defective or malfunctioning product
available to Void free and clear of all liens or other
restrictions.
Equipment modifications
Technical and design specifications are subject to
change without notice.
Void reserves the right to modify or change
equipment (in whole or part) at any time prior to
delivery thereof, in order to include therein electrical
or mechanical improvements deemed appropriate
by Void, but without incurring any liability to modify
or change any equipment previously delivered, or
to supply new equipment in accordance with any
earlier specifications.
Disclaimer of consequential and incidental
damages
You, the Original Owner, are not entitled to recover
from Void any incidental damages resulting from any
defect in the Void product.
This includes any damage to another product or
products resulting from such a defect.
Warranty alterations
No person has the authority to enlarge, amend, or
modify this Warranty. This Warranty is not extended
by the length of time which the Original Owner
is deprived of the use of product. Repairs and
replacement parts provided pursuant to the Warranty
shall carry only the non-expired portion of the
Warranty.
This Statement of Warranty supersedes all
others contained in this user guide.
2 Limited warranty
