20 \
From
Place
Stamp
Here
To: VOCOPRO HEADQUARTER
1728 CURTISS COURT
LA VERNE, CA 91750
WARRANTY PROCEDURE
TO VALIDATE YOUR WARRANTY:
Fill out the attached warranty card, being sure to include the model and serial
number of the unit since this is how warranty cards are tracked. If your VocoPro product was purchased in the U.S.,
mail the completed card directly to VocoPro within 10 days of the date of purchase. If you purchased the product
outside the U.S. you must file your warranty registration card with the distributor in that country. It is advised that you
keep your bill of sale as proof of purchase, should any difficulties arise concerning the registration of the warranty
card.
WARRANTY REGISTRATION is made and tracked by MODEL AND SERIAL NUMBER ONLY, not by the purchaser’s or
owner’s name. Therefore any warranty correspondence or inquiries MUST include the model and serial number of the
product in question. Be sure to fill in the model and serial number in the space provided below and keep this portion of
the warranty card in a safe place for future reference.
WARRANTY SERVICE MUST BE PERFORMED ONLY BY AN AUTHORIZED VOCOPRO SERVICE FACILITY LOCATED
IN THE COUNTRY WHERE THE UNIT WAS PURCHSED, OR AT THE VOCOPRO HEADQUARTERS IN THE U.S. It is
recommended that advance notice be given to the repair facility to avoid needless shipment in case the problem can
be solved over the phone. UNAUTHORIZED SERVICE PERFORMED WILL VOID ANY EXISTING FACTORY WARRANTY
ON THAT PRODUCT.
FACTORY SERVICE:
If you wish your product to be serviced at the factory, it must be shipped FULLY INSURED, IN THE
ORIGINAL PACKING OR EQUIVALENT. This warranty will NOT cover repairs on products damaged through improper
packaging. If possible, avoid sending products through the mail. Be sure to include in the package:
1.
Complete return shipping address (P.O. Box number are NOT acceptable).
2.
A detailed description of any problems experienced, including the make and model numbers of any other
equipment in the system.
Repaired products will be returned freight C.O.D. unless sufficient return shipment funds are included with the unit.
Products sent to the factory from outside the U.S. MUST include return freight funds, and the sender is fully
responsible for all, customs procedures, duties, tariffs and deposits.
RECORD THE MODEL AND SERIAL NUMBER BELOW AND RETAIN THIS PORTION OF THE WARRANTY CARD FOR
YOUR FILES:
MODEL
SERIAL NUMBER
PLACE OF PURCHASE
DATE OF PURCHASE
LIMITED DOMESTIC WARRENTY
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