quick start guide
10
10. LIMITED WARRANTY
This VMS product is warranted to be free from defects in materials or workmanship for one year from
the date of purchase. Within this period, VMS will, at its sole option, repair or replace any compo-
nents that fail in normal use. Such repairs or replacement will be made at no charge to the customer
for parts or labour, provided that the customer shall be responsible for any transportation costs.
This warranty does not cover failures due to abuse, misuse, accident, or unauthorised alterations or
repairs. Batteries included is warranted for a period of 6 months from the date of purchase.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING ANY LIABIL-
ITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, WHICH MAY VARY FROM STATE TO STATE. IN NO EVENT SHALL VMS BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER
RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM
DEFECTS IN THE PRODUCT.
Some states do not allow the exclusion of incidental or consequential damages, so the above limita-
tions may not apply to you. VMS retains the exclusive right to repair or replace the unit or software
or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR
SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
10.1 WARRANTY RETURNS AND PROCEDURES:
To obtain warranty service, contact your local VMS dealer or call VMS product support to log an
Warranty Claim. You will be directed to http://www.vms4x4.com/warranty_request to complete the
RA form for approval. Once approved, VMS will issue a RA number & shipping instructions. Securely
pack the unit and a copy of the original sales receipt, which is required as the proof of purchase for
warranty repairs. Mark the RA number clearly on the outside of the package. Send the unit, freight
charges prepaid to any VMS service centre.
10.2 ONLINE AUCTION PURCHASES:
Products sold through online auctions are not eligible for rebates or other special offers from VMS.
Online auction confirmations are not accepted for warranty verification. To obtain warranty service,
an original or copy of the sales receipt from the original retailer is required. VMS will not replace
missing components from any package purchased through an online auction.
10.3 INTERNATIONAL PURCHASES:
