XV AIO Keyboard and Touchpad set User Guide
Warranty
ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
(Covers units purchased as new in United States and Puerto Rico Only)
VIZIO provides a warranty to the original purchaser of its products against defects in materials and workmanship for a period of one year of
non-commercial usage and ninety (90) days of commercial use. If a VIZIO product is defective within the warranty period, VIZIO will either repair or
replace the unit at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via email:
or via phone at 877 MY VIZIO (877.698.4946)
from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday,
Pacific time, or visit
www.VIZIO.com
. Proof of purchase in the form of a purchase receipt or copy thereof is required.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new or recertified at VIZIO’s option and
sole discretion. Replacement parts and units are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty
service or replacement, whichever is later.
Types of Service
Units 30” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not include
de-installation or re-installation of the product. However, in some cases, it may be necessary to send the unit to a VIZIO service center. VIZIO will
cover the transportation charges to and from the same customer location.
Units less than 30” must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the service center, but VIZIO will
cover return shipping to the customer.
PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY UNIT IN FOR SERVICE.
Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a replacement box and material provided
by VIZIO. VIZIO technical support will provide instructions for packing and shipping the unit to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and workmanship. Items not covered include but are not limited to cosmetic
damage, normal wear and tear, misuse, signal issues, power surges, and damages from shipping, acts of God, any sort of customer misuse,
installation, customer modifications, adjustments, and set-up issues. Units with unreadable or removed serial numbers, “image burn-in”, and
routine maintenance are not covered. This warranty does not cover products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized
reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET
FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO
EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE
OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
