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Press the
POWER button on the remote control or on the side of your Sound Bar.
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Ensure the power cord is securely connected.
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Plug a different device into the electrical outlet to verify that the outlet is working correctly.
•
Increase the volume. Press
Volume Up on the remote control or on the side of your Sound Bar.
•
Press
MUTE on the remote to ensure the Sound Bar is not muted.
•
Press
INPUT on the remote or on the side of your Sound Bar to select a different input source.
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When using the Digital Input, if there is no audio: (A) Try setting the TV output to PCM or (B)
Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.
•
On the digital input, the input LEDs will flash rapidly if an unsupported format is present. Set the
source to output PCM.
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Your TV may be set to variable audio output. Confirm that the audio output setting is set to
or
STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
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If using Bluetooth, ensure that the volume on your source device is turned up and that the device
is not muted.
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Ensure all cables and wires are securely connected.
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Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does
not, the problem may be with the original device.
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Connect your device to a different input on the Sound Bar.
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Replace the remote batteries with new ones.
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Point the remote directly at the center of the Sound Bar when pressing a button.
•
If using a Bluetooth connection, some of the buttons on the remote may not be supported by the
streaming application. (e.g., Pandora doesn’t support the Back button.)
HELP & TROUBLESHOOTING
LIMITED WARRANTY
PLEASE NOTE: This warranty is offered to you in addition to any rights and remedies that you may have under local consumer protection laws.
Nothing in this warranty limits or affects your legal rights including any rights:
•
that cannot be lawfully changed or excluded under consumer law; or
•
against the person who sold the VIZIO product to you if that person has breached their sales contract with you.
This warranty is offered by VIZIO, Inc. (“VIZIO”) and administered by Exertis (UK) Ltd (“Exertis”).
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set out below for two (2) years from the date of original purchase.
For commercial use, VIZIO warrants this product on the terms set out below for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides
and manuals.
Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an
authorized retailer in the UK and Ireland.
How to Get Additional Help and Troubleshooting
Please visit www.vizioaudio.uk for additional help and troubleshooting, provided by Exertis, Technology House, Magnesium Way, Hapton, Burnley,
BB12 7BF, for technical support, please send an email to [email protected].
Warranty Returns
To take advantage of the warranty during the warranty period, please return the product to the retailer where the product was purchased. When
you return a product to the retailer, you will need to provide your proof of purchase to the retailer who will then confirm that the product has been
returned within the warranty period. Your retailer will facilitate the return of the product to the manufacturer.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT ARE AT RISK OF BEING DELETED IN THE COURSE OF A WARRANTY
SERVICE. Your product may be restored to its original state or you may receive a replacement product. Recovery and reinstallation of user data
and downloaded applications is not covered under this warranty. You must ensure that all user data and downloaded applications are backed up
before sending a product back to the retailer you purchased from. You will be responsible for restoring all applicable user data and downloaded
applications onto the product returned to you. In case of replacement, VIZIO cannot guarantee that you will receive the same model of product. If
your model is not available, a product of equal value and similar style will be provided, or you may request a refund of the original purchase price.
The warranty for the replacement product ends two (2) years from the date the replacement is received.
VIZIO recommends that you always clear all data from the product before it is sent to back to the retailer.
