Vivotek ND9323P User Manual Download Page 38

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VIVOTEK - Built with Reliability

38 - User's Manual

5. Why live view is unavailable?

The default live view receives a camera's stream #1. If a camera's stream #1 is configured using

MPEG-4

as the video codec, the following message will prompt.

You can go to the Settings > Camera > Media > Video window to configure the video codec of

stream #1 into H.264 or H.265.

Summary of Contents for ND9323P

Page 1: ...h Reliability User s Manual 1 Rev 1 6 1 11 Rev 1 0 User s Manual ND9425P Network Video Recorder H 265 H 264 8 16 CH 8 16 port PoE 2 HDDs ONVIF HDMI VGA Monitor Display RAID0 1 VIVOCloud POS Integratio...

Page 2: ...Panel 44 2 2 4 DI DO 45 2 2 5 Others 45 2 2 6 Right click Commands 46 Chapter Three Configuation Using the Local Console 47 The Main Control Portal 47 3 1 Layout 47 3 2 DI DO 47 3 3 Search recording...

Page 3: ...2 Settings Storage 128 Storage Volume RAID Levels 130 3 5 23 Settings Storage Scheduled backup 135 3 5 24 Settings Network 138 Settings Network IP 138 Settings DDNS 139 Settings Service 140 3 6 POS 14...

Page 4: ...VIVOTEK Built with Reliability 4 User s Manual The NVR also supports the VIVOCloud Retail app Please refer to the VIVOCloud Retail app User Guide for details IMPORTANT 34 10 LAN...

Page 5: ...IVOTEK Built with Reliability User s Manual 5 Revision History Rev 1 0 Initial release Currently the fisheye dewarp function 1R 1P is only available on a web console using the Chrome browser IMPORTANT...

Page 6: ...ection use only UL listed I T E with PoE output NOTE Use the NVR only with a DC power supply that is UL listed and limited power source LPS certified The power supply should bear the UL listed and LPS...

Page 7: ...that all contents received are complete according to the Package Contents listed below Take note of the warnings in the Quick Installation Guide before the Network Camera is installed then carefully...

Page 8: ...configurations provide further data security in the rare event of a hard drive failure For high quality and detailed images the NVR supports a maximum network camera resolution of 4K 12 Megapixels Fu...

Page 9: ...or operating the system The documentation contains important safety instructions about permitted uses The rated AC input is 100 240V 3 5A 60 50Hz the max consumption 170W ND9323P 250W ND9425P If a fa...

Page 10: ...Built with Reliability 10 User s Manual Chassis Dimensions 366 46 320 3 Physical Description Front View 4 1 2 3 1 Network uplink status activity LED 2 System status LED 3 System power status 4 USB 3 0...

Page 11: ...tilate heat 25cm To ensure normal operation maintain ambient airflow Do not block the airflow around chassis such as placing the system in a closed cabinet NOTE You can also use the Reset button to re...

Page 12: ...recorder can readily accommodate most of the off the shelf SATA hard drives Hardware Installation 2 2 Use a screwdriver to loosen the retention screws on the sides and the back of the chassis Slide t...

Page 13: ...iability User s Manual 13 4 Connect the SATA power and SATA data cables to the hard disk drives SATA power SATA data 3 Connect SATA data and power cables to the main board SATA1 SATA2 J1002 SATA Data...

Page 14: ...the mounting holes at the bottom of hard drives When installing hard drives their label side should be facing up and the connector side facing the inside of the chassis When securing screws to the ha...

Page 15: ...e install the top cover 6 Secure the hard disks to the mounting positions in the chassis with its label side facing up and the connectors facing the inside of the chassis The sample drawing below show...

Page 16: ...ackets to the sides of the chassis by driving 3 included screws If you have either a round holed or square holed rack install cage nuts or clip nuts to the desired positions on the rack posts The inst...

Page 17: ...VIVOTEK Built with Reliability User s Manual 17 2 Secure the chassis to rack posts using 2 M6 screws on each side M6...

Page 18: ...net ports 3 Connect USB devices such as mouse keyboard USB optical drive or USB thumb drive for matted in FAT format joystick or UPS 4 Connect external devices such as sensors relays or alarms to the...

Page 19: ...nternal disk drives 2 4 The storage configuration on the external storage is separately configured e g RAID configuration The RAID volume on the external storage appears to the NVR as a single large d...

Page 20: ...ill automatically detect the current signal status You can then trigger the external devices using the DI DO panel on the live view You can also configure the system alarm setting for the system to au...

Page 21: ...8 PoE cameras NVR AW FED PoE switch PoE ON OFF switch Limitations on text entry length User account 64 alpha numeric characters Account password 64 alpha numeric characters Path name 256 alpha numeri...

Page 22: ...and or a keyboard are connected to the system 3 It is presumed that the system has not been configured yet You should create a password for the protection of your system first Use the combination of...

Page 23: ...be playable IMPORTANT 2 The system will then start to scan the local subnet for connected cameras 3 All cameras detected on the network will be automatically selected If necessary deselect the camera...

Page 24: ...er the network the total streaming throughput is 88Mbps Pre recording 5 seconds max 10 Post recording 20 seconds max 300 When cameras are recruited into the configuration their stream 1 is used as the...

Page 25: ...IPv6 address to recruit a camera Note that currently you can not search a camera with an IPv6 address in the device search panel NOTE Note the following when using IPv6 addresses 1 Abbreviation is sup...

Page 26: ...ity simplifies and facilitates network configuration for access across the Internet The prerequisites for using the VIVOCloud are as follows 1 Download and install the VIVOCloud utility to your cell p...

Page 27: ...ll phone If you already registered an account tap LOG IN If not tap SIGN UP to register an account from a VIVOTEK server User 5 4 You can be defaulted to the Live view page Tap the Add button below to...

Page 28: ...8 User s Manual 5 5 Tap the ADD DEVICES MANUALLY button 5 6 You can then point your cell phone lens at the NVR screen Step 5 3 and use the SCAN QR CODES function to establish the connection You may al...

Page 29: ...VIVOTEK Built with Reliability User s Manual 29 6 Click the Done button 5 7 The process will take several seconds to complete 5 8 The NVR and the cameras under it will be ready for access...

Page 30: ...is disconnected 2 Status LED 1 Constant Green System ready 2 Blinking Green every 1 second Updating firmware or device pack 3 Constant Red 1 S M A R T related disk errors 2 A configured H D D is missi...

Page 31: ...safe Damage to data might occur due to file system corruption operating system malfunction virus infection HDD component failures and so on Therefore it is highly recommended to regularly back up you...

Page 32: ...Reliability 32 User s Manual Section One Management over a Local Console Chapter Two Introduction to the Local Console Interface Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 C...

Page 33: ...aintenance Display UPS Logs User Storage Network IP DDNS Services Overview camera connection storage Stop buzzer Play recording clip Digital zoom PTZ DI DO Snapshot Manual recording Deselect camera Co...

Page 34: ...mera Portal will appear The system automatically detects the characteristics of an individual camera when you select a view cell This portal appears with a camera that supports mechanical PTZ This por...

Page 35: ...e prompted for User name and Password enter admin and admin the default user name and password and then click Login PTZ presets If your PTZ cameras have preset locations click on the button to unfold...

Page 36: ...hat has just happened 3 2 Another way to access past videos is to open the Search recording clips window Move your mouse cursor to display the Configuration Portal without selecting any view cell Clic...

Page 37: ...message will prompt on the screen Use the arrow button to browse through the alarm messages 10 32 56 2015 09 22 1x 01 Camera 01 If the alarm is configured with video recording as the responding actio...

Page 38: ...lable The default live view receives a camera s stream 1 If a camera s stream 1 is configured using MPEG 4 as the video codec the following message will prompt You can go to the Settings Camera Media...

Page 39: ...em comes with idle modes Below are the applicable conditions 1 Live view if no management activities occur for 5 seconds the tool bars disappear from screen When in the idle mode mouse cursor and tool...

Page 40: ...e to 2 Focus Click on the Focus near and Focus far buttons to adjust camera focus 3 Home Click to move the camera lens towards the default home position 4 Zoom Use the Zoom in and Zoom out buttons to...

Page 41: ...m ratio 4 Presets If you configured preset positions a list of preset positions will appear 5 Speed Adjusts the speed when moving across the field of view 6 Patrol If you configured preset positions i...

Page 42: ...move is supported joystick Y axis movement 3 Zoom Continuous move is supported To zoom in move joystick Z axis clockwise or use button 2 To zoom out move joystick Z axis counter clockwise or use butt...

Page 43: ...ndow will appear at the lower right of the view cell as shown below You can display only a portion of the complete video frame as an area of your interest Using a click and drag on the ROI window you...

Page 44: ...mins 10 mins and 60 mins for an immediate playback For security reasons using this function requires users to enter his her credentials 10 32 56 2015 09 22 1x 2016 05 16 03 Camera 03 17 15 41 1x 2016...

Page 45: ...sable the DO Otherwise the DO signal will be continuously triggered As the result if the DO is configured as an alarm trigger many alarm messages will be generated WARNING 2 2 5 Others 1 Snapshot is u...

Page 46: ...aspect ratio for example the original video feed can be 4 3 Without the fit screen every camera s image will be expanded to fill the view cell 5 Show tool bar You can hide the tool bars by deselecting...

Page 47: ...the system swap the display of different cameras by every 10 seconds The rotation speed is configurable via Settings System Display Move your mouse cursor across the screen to display the portal 3 2...

Page 48: ...een indicates today and the green indicator does not necessarily mean that there are recorded videos today 3 3 1 Basic Search Use the layout button to adjust view cell arangement on screen You can ret...

Page 49: ...speed is 1 16 Each click on it speeds up by 2x The fastest speed is 16 times The current playback status is indicated on the screen Digital zoom This applies when a camera is displaying the full of it...

Page 50: ...tab using a single click 5 Repeat steps 3 and 4 to configure the To time 6 Click on the Export button 1 2 The export process is indicated on the right Depending on the length of footage to be exported...

Page 51: ...h criteria by selecting the devices to be involved in the Alarm search 1 Camera list 2 The From and To time 3 Pre configured alarms such as those associated with camera DI motion detection or VCA anal...

Page 52: ...OTEK Built with Reliability 52 User s Manual You can then specify the start time and end time to configure a span of time to be searched You can also determine what alarms will be included in the sear...

Page 53: ...of post alarm footage When the Search window is left unattended for 10 minutes the NVR will return to the live view display To enter the Search window you will have to enter the user credentials agai...

Page 54: ...ials again NOTE Use the page up and page down buttons to browse through the alarm list Use the continuous playback button to let the system automatically play all alarm clips The continuous play start...

Page 55: ...e multiple via the Settings POS configuration 2 If you know the approximate time of occurrence bill void content adjusted shortage of products and other frauds use the calendar to select a time span 3...

Page 56: ...saction data 6 You can click on any of the search results to display the transaction data or playback the associated video 7 You can export the related video if the need should arise Make sure you sel...

Page 57: ...ed you should contact VIVOTEK s technical support for a custom made StandalonePlayer Copy the standalone player to the same folder of your exported video Use it to playback the exported video 9 The tr...

Page 58: ...ordings The NVR automatically detects cameras that come with the video analytics functionality Note that the video analytics configuration should be separately configured on individual cameras such as...

Page 59: ...ss Line Crossing Detection The Line Crossing detection detects one or multiple persons crossing a virtual trip wire The traffic direction can be assigned on screen for persons passing the line in one...

Page 60: ...ins Detects when a person is loitering in an area that is normally not an access for visitors Missing Object Detection The Missing Object detection can be used to detect the removal of a predefined a...

Page 61: ...a more efficient manner Instead of searching through hours of recordings face detection can facilitate the process of forensic search in recorded videos Objects irrelevant to facial features will be f...

Page 62: ...region exceeds a preset number e g 10 in a waiting line For example at an airport when too many passengers are waiting in line new checkpoints can be opened and they can be directed to other checkpoin...

Page 63: ...ect the cameras that generate VCA events Select at least one camera 2 Configure the time span within which the events occurred Use the pull down menu to change the From and To times 3 Select the Event...

Page 64: ...creen You can use the Esc button to leave the full screen Click to select another thumbnail or use the or buttons to view the previous or successive clips The default for the event recording setting i...

Page 65: ...search results If using the Sort by event type option events of different types will be displayed in a sussessive order When exporting video clips mouse over and select the small checkboxes on the th...

Page 66: ...pse of past recordings over a timeline It looks and operates like doing the film editing after a film was shot To enter the Storyboard window click on the Storyboard shortcut on the upper left of scre...

Page 67: ...and then moving in to a 4 hour 1 hour 10 minutes and 2 minutes span When the screen displays a 24 hour span each snapshot represents a 3 hour time span Each click on a snapshot brings you deeper into...

Page 68: ...time span of your current position For example if you are in a 4 hour time span the Back to previous state button will bring you back to the 24 hour time span Back to previous state Previous hours mi...

Page 69: ...era 2016 03 14 14 05 09 1x The playback window will appear Please refer to page 49 for the operation details To return to the Live View window click on the Back to Search recording clips button and th...

Page 70: ...ook place and then click export The max length of recording export is 24 hours To export recordings 1 Attach a USB thumb drive formatted in FAT format to the NVR s USB port 2 Select one or multiple ca...

Page 71: ...nual 71 6 The Export progress will be shown 7 When the Export process is done select to resume another export or go back to the live view Note that the Export process can take a long time if the time...

Page 72: ...view page displaying the camera connection and storage statuses An empty position will be left in blank and a disconnected camera will be indicated as The storage volume usage is displayed as the used...

Page 73: ...the cameras 4 Protocol You can select ONVIF to recruit cameras made by other manufacturers 5 Assign User name and Password or apply the credentials to all cameras in your configuration 6 Change the Ne...

Page 74: ...meras do not support Motion detection configuration 6 RTSP cameras can not be selected as an alarm trigger For legacy cameras the NVR supports RTSP connections since firmware release revision 2 6 x To...

Page 75: ...VIVOTEK Built with Reliability User s Manual 75 In Media Stream managemeent page the related Video Audio and stream configuration for RTSP cameras can not be edited The RSTP cameras will be tagged...

Page 76: ...the Add button the camera will be placed at an unoccupied position You may also expand the menu on the side of the Add button to select a position number 3 When a camera is added it should appear on...

Page 77: ...list of cameras will appear 2 The Remove button will turn yellow Mouse over to the camera you want to remove and its entry will display the Remove message 3 Click on the Remove message The camera sho...

Page 78: ...as the method for cameras to acquire IP addresses or you can manually configure static IPs for a single or all cameras Although the NVR can remember the MAC addresses of cameras if IPs are changed und...

Page 79: ...ition Note that you cannot swap the positions of two cameras by dragging a camera onto a position already populated by the other Also the camera index number on the management list is not affected by...

Page 80: ...ing events can be DI DO Motion detection PIR or Tampering detection 3 The default recording stream is Main Stream and the system automatically adjusts the frame rate resolution etc for optimum perform...

Page 81: ...econds of post event can be configured 3 The default recording stream is Main Stream You can still change the streaming characteristics Note that you can not assign the recording task to other video s...

Page 82: ...lect the the Clear checkbox and move the cursor across the time table The minimum unit on the table is half an hour 3 You may also use the scheduler tool on the right to facilitate the process You can...

Page 83: ...itrate The Main stream is applied with 2x2 or other layout of a larger view cell The Sub stream is applied with 3x3 or other layouts of a smaller view cell On a local console the P Panoramic or M Midd...

Page 84: ...User s Manual The NVR adaptively selects to display a video stream of a different resolution when it is displaying on a smaller view cell or a full screen By default the Recording stream is Main Stre...

Page 85: ...aximum frame rate the highest frame rate 5 Intra frame period How often an I frame will be inserted into the video stream 6 Smart Stream II Some newer camera models come with Smart Stream features Ple...

Page 86: ...nds the bit rates required for streaming a video can be tremendously reduced When streaming a video of a static scene the Dynamic Intra frame feature can save up to 53 of bandwidth The amount of bandw...

Page 87: ...one or more objects move in that area The remainder of the screen where there are no moving objects no pixel changes will still be transmitted in low quality format Manual The Manual mode allows you t...

Page 88: ...jects In the Manual mode the non interested area is always transmitted using a low quality format regardless of the activities inside You should also select the Maximum bit rate from the pull down men...

Page 89: ...89 Audio The Audio window allows you to configure all audio codec sampling rate and Microphone input gains Depending on design of the camera models some codecs may not be available Also there are cam...

Page 90: ...ed the video name and time is displayed on the view cell 3 Color Select color or black and white display 4 Power line frequency Depending on power line frequency of your country select a matching opti...

Page 91: ...or during low light conditions Auto mode The Day Night Exposure Profile will not be available if Auto mode is selected The Network Camera automatically removes the filter by judging the level of ambie...

Page 92: ...tions depend on the lens and image sensor type of each individual camera Therefore the options here can vary For unique options coming with each individual camera please refer to their User Manuals fo...

Page 93: ...then adjust the strength low medium high to reach the best image quality Enable WDR Pro This refers to the Wide Dynamic Range function that enables the camera to capture details in a high contrast en...

Page 94: ...nstallation site You can select a higher effect when the contrast is high between the shaded area and the strong light behind the objects The methodology of using the Resize Buttons at the upper left...

Page 95: ...4 Pull the detection area level up to a preferred position An object must be larger than the detection area to trigger an alarm 5 Select a Sensitivity level using the slide bar 6 Click the Apply butt...

Page 96: ...ield of view where you want to designate as a preset position 3 Click the add button and enter a name for the position Press Enter to proceed Repeat the configuration to create more positions 4 Click...

Page 97: ...ange its position on the patrolling order 2 Click the up and down buttons to change the position on the order or click the remove button to disband a position from the order You can also change the in...

Page 98: ...80 122 146 57 120 8001 192 168 2 11 80 When properly configured you can access a camera behind the router using the HTTP request such as http 122 146 57 120 61001 If you change the port numbers on th...

Page 99: ...Settings Camera Update firmware Prepare the camera firmware files in a USB thumb drive Connect the thumb drive to the NVR s USB port Select a camera and click the upload button An upload panel will a...

Page 100: ...g message will display for cameras that are waiting for the update to take place Different messages can appear with different update results 1 Update successfully 2 If interrupted 3 Failed to update P...

Page 101: ...ing events via Email with snapshots attached 3 Sound the onboard buzzer 4 Triggering video snapshot and text message by the occurrences of events to an FTP site 5 Triggering a camera s DO 6 Triggering...

Page 102: ...s Disk failure Buzzer Disk full FTP snapshots Camera sources below Camera DO Camera DI Pan tilt zoom Pan Tilt Zoom Camera DO System DO Send to CMS Motion detection PIR Send video to full screen Tamper...

Page 103: ...be a square To create an alarm 1 Click on the Add button You can manually enter a name for the current setting You can enter up to 16 numeric or alphabetic characters for the name including symbols su...

Page 104: ...atically detected and displayed through individual checkboxes The Motion detection function if there are many detection windows configured on a camera is all triggered by one checkbox Note that the tr...

Page 105: ...tage of the length defined by the pre post event setting to the NVR system 4 2 Email The Email action sends an Email to the administrator along with a snapshot of the event To configure Email notifica...

Page 106: ...s a duration of 1 second while a short tone 0 5 second A very short tone lasts only for 0 1 second Select how many times the buzzer tones will be repeated on the occurrence of an event If events of di...

Page 107: ...You can enter a directory name you prefer on the FTP site The server port default is 21 a different number between 1025 and 65535 can also be assigned The snapshot thus delivered has a size of 320x240...

Page 108: ...PTZ capable camera can move its lens to the preset position in case of a triggered alarm For example a triggered sensor may indicate an area of interest has been intruded and a camera s field of view...

Page 109: ...alarm can be used to toggle the NVR s digital output e g to sound an alarm siren 4 8 VIVOCloud app notification A triggered alarm can be used to toggle an event notification to the VIVOCloud utility...

Page 110: ...110 User s Manual 4 9 Send to CMS An event message will display on your VAST CMS software in the event of GPS signal loss or G sensor force exceeds configured thresholds The triggered alarms can be f...

Page 111: ...anual 111 You should also configure a corresponding alarm on the VAST server Enter the Alarm management window Select System Event and begin your configuration Select NVR and a triggering condition su...

Page 112: ...rom the pull down menu Configure the corresponding action and proceed with the rest of the configuration When an event is triggered such as GPS signal loss or exceptional G force is detected an event...

Page 113: ...can disable the alarm triggers during the office hours and choose to enable the triggers only during the off office hours 6 Click Finish to end the configuration 7 Repeat the process above to create m...

Page 114: ...he connection to a Mail server Via the Mail server the system can deliver Emails containing system alarm messages to multiple receivers A reachable Mail server and Email accounts must be provided befo...

Page 115: ...aylight saving configuration A system reboot is required You can also manually update the daylight saving profile in the GZ format using the Import file button below 4 Click the Apply button for the c...

Page 116: ...ra models so that these cameras can be integrated into your NVR configuration The information in the device pack is related to some tunable parameters Note that the backup action does not involve the...

Page 117: ...page you can configure the system to consecutively display rotate cameras view cells on the Liveview window For example if you have 8 cameras in 2 2x2 layouts the rotation can let you see the live vi...

Page 118: ...PoE power will simply be disabled on that port 4 PoE Plug and Play takes effect after the initial setup Any cameras connected thereafter will automatically join the NVR configuration If you manually d...

Page 119: ...E is working port icon displayed in green on the upper right screen B PoE turned OFF PoE manually disabled turned to OFF C PoE turned OFF Port power overload under camera name D PoE turned OFF Total p...

Page 120: ...l 3 5 16 Settings System UPS On this page you can configure the system to gracefully shut down when UPS battery is lower than a certain level You may also let it shut down when the estimated sustainab...

Page 121: ...r s Manual 121 3 5 17 Settings System Log System logs are categorized as System Recording User and Error To display system logs select a range of time and click on the Search button You can search for...

Page 122: ...VIVOTEK Built with Reliability 122 User s Manual...

Page 123: ...liability User s Manual 123 3 5 18 Settings System VIVOCloud service This window provides access to the VIVOCloud configuration Please refer to page 26 for how to configure system access using the VIV...

Page 124: ...pport to remotely examine system configuration and errors Note that you should only allow remote access when you need the technical support to access and diagnose system errors There is a 60 seconds i...

Page 125: ...em settings When users try to access the Settings window the login window prohibits regular users to log in There is simply no regular user s name on the login window 3 The administrator users can acc...

Page 126: ...roup by unfolding its pull down menu Select either an Administrator or regular user as the user group 2 Enter the User name and password The max number of characters for a user name is 64 with alphabe...

Page 127: ...ch as entering the Settings page Auto Logout should also be enabled when the NVR can be left unattended for an extended period of time Default is 10 minutes Camera views will be available for users ac...

Page 128: ...his page You can format an existing storage volume in situations such as when you need to re deploy the system elsewhere Disk Information Model family The brand name of the HDD manufacturer Device mod...

Page 129: ...locate bad blocks This action may take several hours to complete Fast S M A R T test Tests the electronic and mechanical performance and disk read performance including those on disk buffer read head...

Page 130: ...cy RAID0 provides high performance by simultaneously reading or writing to disk drives but if a drive fails all data within is lost Select at least 2 disks to build a RAID0 volume 0 N A Disk 0 Disk 1...

Page 131: ...provide data protection Below is the summary of RAID level features RAID level No of HDD No of HDD failure Allowed Capacity RAID0 2 0 HDD x smallest HDD size RAID1 2 or 4 1 or 2 if counterparts in th...

Page 132: ...t with Reliability 132 User s Manual To create a RAID volume 1 Click on the Create Volume button on top of the listed disk drives The Create Volume window will prompt 2 Select a RAID level from the pu...

Page 133: ...anual 133 3 Click to select the members for the volume When done click Create to begin the process 4 Creating a RAID volume will erase all data on the member drives A message prompt will remind you of...

Page 134: ...VIVOTEK Built with Reliability 134 User s Manual 5 The RAID volume should be created in a short while When a volume is created video recording should also start immediately...

Page 135: ...is valid If the connection is successful an indicator will appear 7 Daily backup time Select a time to begin the daily backup from the number pad 8 Backup recording Recording cameras By default all ca...

Page 136: ...arameters for access to an FTP server Site the fully qualified domain name of a network host or its IP address The max length is 253 characters Note that hyphen cannot be used at the beginning or the...

Page 137: ...VIVOTEK Built with Reliability User s Manual 137 When finished with the network settings click on the Apply button A proceeding backup can be manually cancelled...

Page 138: ...ult router and Primary DNS provided by your ISP Subnet mask This is used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default router This is the gateway use...

Page 139: ...et access Click the Register button The terms of service agreement window is selected from a checkbox at the bottom Click to read the license agreement terms When completed a confirm message will prom...

Page 140: ...by default Instead of a web console you can also access the NVR and the subordinate cameras using the iViewer and VIVOTEK s VAST software The NVR can be managed as one of the sub stations in a hierarc...

Page 141: ...d with the VAST server HMAC authentication and TLS encryption over an encrypted UDP connection are made effortlessly us ing the traversal methodology The sample installation screens are shown below VA...

Page 142: ...rs 0 9 a z A Z can not be the beginning or the ending character Note that on the side of the VAST server making connection via the OpenVPN the server client configuration should be properly configured...

Page 143: ...c IP or domain name must be configured on the VAST server for the access through the Internet The IP or domain name can contain alpha numeric characters 0 9 a z A Z Hyphen can not be the beginning or...

Page 144: ...should be able to list abnormal situations and notify the manager 5 Disputes between cashiers and customers can be resolved with video evidence To configure the association with a POS machine 1 Enter...

Page 145: ...5 For example for an amount exceeding 2000 the number on screen is highlighted in a different color To allow remote access from a VAST server go to Settings Service Select the Allow access checkbox an...

Page 146: ...VIVOTEK Built with Reliability 146 User s Manual 3 8 Information This window shows the revision number of the firmware running on this machine...

Page 147: ...over the network the total streaming throughput is 24Mbps Access via an IPv6 address is supported by firmware revision 3 1 Note that for some browsers you should use the and brackets to surround the I...

Page 148: ...ion is 1280x960 It is highly recommended that you should change the default password Please refer to Settings Security User account page to see how to prevent unauthorized access The system will promp...

Page 149: ...two days You may login to a different software utility by unfolding the side panel on the Login button You can also select a different language using the Multilingual selector menu on the lower left...

Page 150: ...eview Playback or Alarm search window Liveview Playback Settings 2016 05 16 03 Camera 03 17 15 41 1x Search The NVR system features a simple UI structure which consists of a Liveview window a Playback...

Page 151: ...operate some of the system s functionality 2 When you log in to the Liveview or Playback interface to stream a live or recorded video install the ActiveX plug ins If it does not prompt when you log i...

Page 152: ...rovides access to the Alarm search panel 4 Device list All devices cameras video servers that have been recruited into the configuration will be listed 5 View cell panel The video feeds from cameras w...

Page 153: ...s 4 2 1 Device List Panel The Device list displays the recruited cameras by the sequential numbering order you configured in the System Settings utility If a user logged in using a credential of a lim...

Page 154: ...be listed The device type will be automatically detected Different types of devices will be given different types of device icons Different types of devices will be given different types of device ico...

Page 155: ...VIVOTEK Built with Reliability User s Manual 155...

Page 156: ...erve a custom layout and every user can designate a specific layout to be displayed when he she logs in The default layout for each user is stored in a browser s cookies 1x1 2x2 3x3 4x4 1M 5 1M 7 1M 1...

Page 157: ...ras may have been installed to cover a specific area To create a new scene click on the Create scene button You can change layout enter a name for the new scene and click and drag cameras into the lay...

Page 158: ...elects the video stream to display on the view cell you can still manually select a different video stream from the Stream tab below To deselect a view cell and return to the normal view click on the...

Page 159: ...lls will bring out the following message Sometimes network problems can cause a view cell to be attempting to connect to a network camera If the connection attempt takes a long time it may result from...

Page 160: ...g 3 Take a snapshot 4 Place a bookmark if you find something of your interest The bookmark is preserved as a one minute footage along with a short description of a particular incident The precondition...

Page 161: ...eliability User s Manual 161 For a fisheye camera you can select a dewarp mode as a Regional view or a Panoramic view 1O View Original View 180 Hemispheric Swipe to scroll horizontally 1O Original vie...

Page 162: ...ly and vertically 1R View Single Regional View Zoom in out all directional navigation control Zoom In Zoom Out Note that if your fisheye mounting type is set to the Wall Mount type your screen control...

Page 163: ...move along the screen the faster the lens module moves Fast Slow Camera move direction Bookmarks will be erased if the user system erases the video clips they were appended to For example system will...

Page 164: ...mall icon on the upper left of view cell 2 Camera name and IP address Select one or both 3 Displays camera time 4 Displays Camera status Trend Micro IoT Security and Video content analysis If your cam...

Page 165: ...ng took place and thus enables users to quickly locate a specific part of recording in history 3 Layout contents Provides functions to extend rotate redo the layout and the synchronous playback 4 Play...

Page 166: ...e by frame Plays back 10 seconds before Plays back 10 seconds later Speeds up or speeds down Speeds down by 1 2 The slowest speed is 1 8 Speeds up Increases the playback speed to 2x 4x 8x 16x and then...

Page 167: ...clip Select the length of the video clip using the Start and Stop time menus below Depending on the length of clips an export can take a while to finish The default export length is 30 minutes Note t...

Page 168: ...whole panel provides access to search conditions You can select Devices time span pre configured alarms or trigger types 2 Calendar Shows when the possible time of occurrence of alarms 3 Configured al...

Page 169: ...nd search for past recordings 1 Single click to select a camera You can select multiple cameras 2 The Calendar panel will display the days video recording actually took place And those days will be hi...

Page 170: ...the following pages will be omitted Please refer to page 72 for the description of System Settings via a local console Some minor differences between the web console and local console exist One is th...

Page 171: ...ther difference is the ability to enter a camera or system name using languages other than English The NVR s system name also supports the use of other lanaguages This is only achievable through a web...

Page 172: ...er Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct meth...

Page 173: ...NT CREATED BY A THIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CON...

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Vivotek ND9323P, User Manual

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