Vivotek ND9322P-v2 User Manual Download

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VIVOTEK - Built with Reliability

User's Manual - 3

3-5-10. Settings - Camera - Update firmware

..................................................................................... 100

3-5-11. Settings–Alarm–Alarm

............................................................................................................ 102

3-5-12. Settings - Alarm - Email

...........................................................................................................115

3-5-13. Settings–System–Information

..................................................................................................116

3-5-14. Settings–System–Maintenance

...............................................................................................117

3-5-15. Settings - System - Display

......................................................................................................118

3-5-16. Settings - System - UPS

..........................................................................................................119

3-5-17. Settings - System - Log

.......................................................................................................... 120

3-5-18. Settings - System - VIVOCloud service

.................................................................................. 122

3-5-19. Settings–User

......................................................................................................................... 123

3-5-20. Settings–User-Login / Logout

................................................................................................. 125

3-5-21. Settings–Storage

.................................................................................................................... 126

Storage Volume RAID Levels

..................................................................................................................... 128

3-5-22. Settings - Storage - Scheduled backup

.................................................................................. 133

3-5-23. Settings - Network

.................................................................................................................. 136

Settings - Network - IP

........................................................................................................................ 136

Settings - DDNS

.................................................................................................................................. 137

Settings–Service

................................................................................................................................. 138

3-6. POS .................................................................................................................................................... 142

3-7. Trend Micro IoT Security Service

........................................................................................................ 144

3-8. Information .......................................................................................................................................... 146

Section Two Management over a Web Console

.................................................................................................... 147

Chapter Four Login and Getting Started

................................................................................................................ 148

4-1. Login

.......................................................................................................................................................... 148

4-2. Graphical Layout and Screen Elements - Liveview

.................................................................................... 152

4-2-1. Camera List Panel ........................................................................................................................... 153

4-2-2. Layout

.............................................................................................................................................. 155

4-2-3. Layout contents

............................................................................................................................... 156

4-2-4. Logo & Menu

................................................................................................................................... 156

4-2-5. View Cell panel

................................................................................................................................ 157

Adding Cameras to View Cells

................................................................................................................... 157

4-2-6. PTZ panel ........................................................................................................................................ 166
4-2-7. Alarm panel ...................................................................................................................................... 168

4-3. Graphical Layout and Screen Elements - Search recording clips

.............................................................. 172

4-3-1. Camera List Panel ........................................................................................................................... 173

4-3-2. Search Recording Clips Layout

....................................................................................................... 174

4-3-3. Logo & Menu

................................................................................................................................... 174

4-3-4. View Cells in Search Recording Clips

.............................................................................................. 175

Search Recording Clips Control Panel

...................................................................................................... 176

4-3-5. Alarm Panel ..................................................................................................................................... 178
4-3-6. Calendar Panel ................................................................................................................................ 179

Chapter Five System Settings

................................................................................................................................ 180

Chapter Six Operation ............................................................................................................................................ 182

Summary of Contents for ND9322P-v2

Page 1: ...ty User s Manual 1 Rev 1 6 1 11 Rev 1 0 User s Manual ND9424P v2 Network Video Recorder H 265 H 264 8 16 CH 8 16 port PoE 2 HDDs ONVIF Fisheye Dewarp HDMI VGA Monitor Display RAID0 1 VIVOCloud POS Int...

Page 2: ...ng Clips Panel 43 2 2 4 DI DO 44 2 2 5 Others 44 2 2 6 Right click Commands 45 Chapter Three Configuation Using the Local Console 46 The Main Control Portal 46 3 1 Layout 46 3 2 DI DO 46 3 3 Search re...

Page 3: ...DDNS 137 Settings Service 138 3 6 POS 142 3 7 Trend Micro IoT Security Service 144 3 8 Information 146 Section Two Management over a Web Console 147 Chapter Four Login and Getting Started 148 4 1 Logi...

Page 4: ...arm Panel 191 6 1 6 Layout view Control Buttons 192 6 2 Search Recording Clips 193 6 2 1 Begin Playback and Search for Past Recordings 193 6 2 2 Past Alarms and Bookmarks 194 6 2 3 Synchronous Playbac...

Page 5: ...is and scheduled reports 4 Supports event monitoring event search for Smart VCA Smart 360 and Smart Motion video analytics See page 61 The triggers from VCA analytics detections can also be configured...

Page 6: ...ts 2 For PoE connection use only UL listed I T E with PoE output NOTE Use the NVR only with a DC power supply that is UL listed and limited power source LPS certified The power supply should bear the...

Page 7: ...at all contents received are complete according to the Package Contents listed below Take note of the warnings in the Quick Installation Guide before the Network Camera is installed then carefully rea...

Page 8: ...failure For high quality and detailed images the NVR supports a maximum network camera resolution of 4K 12 Megapixels To intelligently manage bandwidth while maintaining this high quality the Auto Ada...

Page 9: ...or operating the system The documentation contains important safety instructions about permitted uses The rated AC input is 100 240V 3 5A 60 50Hz the max consumption 170W ND9322P 250W ND9424P If a fa...

Page 10: ...Built with Reliability 10 User s Manual Chassis Dimensions 366 46 320 3 Physical Description Front View 4 1 2 3 1 Network uplink status activity LED 2 System status LED 3 System power status 4 USB 2 0...

Page 11: ...is to ventilate heat 25cm To ensure normal operation maintain ambient airflow Do not block the airflow around chassis such as placing the system in a closed cabinet NOTE You can also use the Reset but...

Page 12: ...accommodate most of the off the shelf SATA hard drives Hardware Installation 2 2 Use a screwdriver to loosen the retention screws on the sides and the back of the chassis Slide the top cover back and...

Page 13: ...Reliability User s Manual 13 4 Connect the SATA power and SATA data cables to the hard disk drives SATA power SATA data 3 Connect SATA data and power cables to the main board SATA1 SATA2 J3 SATA Data...

Page 14: ...he mounting holes at the bottom of hard drives When installing hard drives their label side should be facing up and the connector side facing the inside of the chassis When securing screws to the hard...

Page 15: ...one install the top cover 6 Secure the hard disks to the mounting positions in the chassis with its label side facing up and the connectors facing the inside of the chassis The sample drawing below sh...

Page 16: ...ackets to the sides of the chassis by driving 3 included screws If you have either a round holed or square holed rack install cage nuts or clip nuts to the desired positions on the rack posts The inst...

Page 17: ...VIVOTEK Built with Reliability User s Manual 17 2 Secure the chassis to rack posts using 2 M6 screws on each side M6...

Page 18: ...net ports 3 Connect USB devices such as mouse keyboard USB optical drive or USB thumb drive for matted in FAT format joystick or UPS 4 Connect external devices such as sensors relays or alarms to the...

Page 19: ...al disk drives 2 4 The storage configuration on the external storage is separately configured e g RAID configuration The RAID volume on the external storage appears to the NVR as a single large disk d...

Page 20: ...ill automatically detect the current signal status You can then trigger the external devices using the DI DO panel on the live view You can also configure the system alarm setting for the system to au...

Page 21: ...8 PoE cameras NVR AW FED PoE switch PoE ON OFF switch Limitations on text entry length User account 64 alpha numeric characters Account password 64 alpha numeric characters Path name 256 alpha numeri...

Page 22: ...quires the following 1 A monitor is connected via an HDMI or VGA cable 2 A mouse and or a keyboard are connected to the system 3 It is presumed that the system has not been configured yet Except in th...

Page 23: ...120fps 4 CH Recording throughput 128Mbps ND9322P v2 ND9424P v2 Note that when accessed over the network the total streaming throughput is 24Mbps Pre recording 5 seconds max 10 Post recording 20 second...

Page 24: ...IPv6 address to recruit a camera Note that currently you can not search a camera with an IPv6 address in the device search panel NOTE Note the following when using IPv6 addresses 1 Abbreviation is sup...

Page 25: ...ity simplifies and facilitates network configuration for access across the Internet The prerequisites for using the VIVOCloud are as follows 1 Download and install the VIVOCloud utility to your cell p...

Page 26: ...ll phone If you already registered an account tap LOG IN If not tap SIGN UP to register an account from a VIVOTEK server User 5 4 You can be defaulted to the Live view page Tap the Add button below to...

Page 27: ...ser s Manual 27 5 5 Tap the ADD DEVICES MANUALLY button 5 6 You can then point your cell phone lens at the NVR screen Step 5 3 and use the SCAN QR CODES function to establish the connection You may al...

Page 28: ...eral seconds to complete 5 8 The NVR and the cameras under it will be ready for access 7 Read the Trend Micro IoT Security Service licencse statement Click the Accept button when done The LiveClient s...

Page 29: ...is disconnected 2 Status LED 1 Constant Green System ready 2 Blinking Green every 1 second Updating firmware or device pack 3 Constant Red 1 S M A R T related disk errors 2 A configured H D D is missi...

Page 30: ...safe Damage to data might occur due to file system corruption operating system malfunction virus infection HDD component failures and so on Therefore it is highly recommended to regularly back up you...

Page 31: ...Reliability User s Manual 31 Section One Management over a Local Console Chapter Two Introduction to the Local Console Interface Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 C...

Page 32: ...zer Play recording clip Digital zoom PTZ DI DO Snapshot Manual recording Deselect camera Config portal Camera portal Information Audio Export recordings VIVOCloud service Virtual keypad POS Storage Sc...

Page 33: ...mera Portal will appear The system automatically detects the characteristics of an individual camera when you select a view cell This portal appears with a camera that supports mechanical PTZ This por...

Page 34: ...e prompted for User name and Password enter admin and admin the default user name and password and then click Login PTZ presets If your PTZ cameras have preset locations click on the button to unfold...

Page 35: ...hat has just happened 3 2 Another way to access past videos is to open the Search recording clips window Move your mouse cursor to display the Configuration Portal without selecting any view cell Clic...

Page 36: ...message will prompt on the screen Use the arrow button to browse through the alarm messages 10 32 56 2015 09 22 1x 01 Camera 01 If the alarm is configured with video recording as the responding actio...

Page 37: ...lable The default live view receives a camera s stream 1 If a camera s stream 1 is configured using MPEG 4 as the video codec the following message will prompt You can go to the Settings Camera Media...

Page 38: ...em comes with idle modes Below are the applicable conditions 1 Live view if no management activities occur for 5 seconds the tool bars disappear from screen When in the idle mode mouse cursor and tool...

Page 39: ...e to 2 Focus Click on the Focus near and Focus far buttons to adjust camera focus 3 Home Click to move the camera lens towards the default home position 4 Zoom Use the Zoom in and Zoom out buttons to...

Page 40: ...figured preset positions a list of preset positions will appear 5 Speed Adjusts the speed when moving across the field of view 6 Patrol If you configured preset positions into a patrolling tour click...

Page 41: ...move is supported joystick Y axis movement 3 Zoom Continuous move is supported To zoom in move joystick Z axis clockwise or use button 2 To zoom out move joystick Z axis counter clockwise or use butt...

Page 42: ...e video frame as an area of your interest Using a click and drag on the ROI window you can instantly move to other areas within the video frame Use the zoom ratio pull bar at the bottom to change the...

Page 43: ...mins 10 mins and 60 mins for an immediate playback For security reasons using this function requires users to enter his her credentials 10 32 56 2015 09 22 1x 2016 05 16 03 Camera 03 17 15 41 1x 2016...

Page 44: ...sable the DO Otherwise the DO signal will be continuously triggered As the result if the DO is configured as an alarm trigger many alarm messages will be generated WARNING 2 2 5 Others 1 Snapshot is u...

Page 45: ...original video feed can be 4 3 Without the fit screen every camera s image will be expanded to fill the view cell 4 Show tool bar You can hide the tool bars by deselecting this option 5 Pin status bar...

Page 46: ...layout the rotation button will appear Click the rotation button below to let the system swap the display of different cameras by every 10 seconds The rotation speed is configurable via Settings Syst...

Page 47: ...en indicates today and the green indicator does not necessarily mean that there are recorded videos today 3 3 1 Basic Search Use the layout button to adjust view cell arangement on screen You can retr...

Page 48: ...mes The current playback status is indicated on the screen This button appears when you select to playback a fisheye camera s recording This avails the selection of dewarp modes usable during the play...

Page 49: ...ill be available on screen You can click to select the 1O 1P Panoramic 1R Regional or 1O3R 1 Original and 3 Regional or 1O8R modes If 1P 1R 1O3R or 1O8R mode is selected you can exert the mouse contro...

Page 50: ...nually enter the From time and the To time 4 Click on the From time tab using a single click 5 Repeat steps 3 and 4 to configure the To time 6 Click on the Export button 1 2 The export process is indi...

Page 51: ...h criteria by selecting the devices to be involved in the Alarm search 1 Camera list 2 The From and To time 3 Pre configured alarms such as those associated with camera DI motion detection or VCA anal...

Page 52: ...OTEK Built with Reliability 52 User s Manual You can then specify the start time and end time to configure a span of time to be searched You can also determine what alarms will be included in the sear...

Page 53: ...of post alarm footage When the Search window is left unattended for 10 minutes the NVR will return to the live view display To enter the Search window you will have to enter the user credentials agai...

Page 54: ...tials again NOTE Use the page up and page down buttons to browse through the larm list Use the continuous playback button to let the system automatically play all alarm clips The continuous play start...

Page 55: ...e multiple via the Settings POS configuration 2 If you know the approximate time of occurrence bill void content adjusted shortage of products and other frauds use the calendar to select a time span 3...

Page 56: ...saction data 6 You can click on any of the search results to display the transaction data or playback the associated video 7 You can export the related video if the need should arise Make sure you sel...

Page 57: ...ed you should contact VIVOTEK s technical support for a custom made StandalonePlayer Copy the standalone player to the same folder of your exported video Use it to playback the exported video 9 The tr...

Page 58: ...he camera The search can be more rapidly completed 2 People detection The search can be conducted for human activities only Activities matching the silhouettes of human will be considered as effective...

Page 59: ...any cameras involved and the span of recordings in search the search should be completed in a few minutes The search results will display as thumbnail images To view each short video clip click on the...

Page 60: ...ist view Note that when exporting video clips each clip is selected using a small checkbox on the upper left corner of the thumbnail If you find important events use the Export function to mark the st...

Page 61: ...ordings The NVR automatically detects cameras that come with the video analytics functionality Note that the video analytics configuration should be separately configured on individual cameras such as...

Page 62: ...ss Line Crossing Detection The Line Crossing detection detects one or multiple persons crossing a virtual trip wire The traffic direction can be assigned on screen for persons passing the line in one...

Page 63: ...ins Detects when a person is loitering in an area that is normally not an access for visitors Missing Object Detection The Missing Object detection can be used to detect the removal of a predefined a...

Page 64: ...a more efficient manner Instead of searching through hours of recordings face detection can facilitate the process of forensic search in recorded videos Objects irrelevant to facial features will be f...

Page 65: ...region exceeds a preset number e g 10 in a waiting line For example at an airport when too many passengers are waiting in line new checkpoints can be opened and they can be directed to other checkpoin...

Page 66: ...ect the cameras that generate VCA events Select at least one camera 2 Configure the time span within which the events occurred Use the pull down menu to change the From and To times 3 Select the Event...

Page 67: ...creen You can use the Esc button to leave the full screen Click to select another thumbnail or use the or buttons to view the previous or successive clips The default for the event recording setting i...

Page 68: ...search results If using the Sort by event type option events of different types will be displayed in a sussessive order When exporting video clips mouse over and select the small checkboxes on the th...

Page 69: ...pse of past recordings over a timeline It looks and operates like doing the film editing after a film was shot To enter the Storyboard window click on the Storyboard shortcut on the upper left of scre...

Page 70: ...and then moving in to a 4 hour 1 hour 10 minutes and 2 minutes span When the screen displays a 24 hour span each snapshot represents a 3 hour time span Each click on a snapshot brings you deeper into...

Page 71: ...time span of your current position For example if you are in a 4 hour time span the Back to previous state button will bring you back to the 24 hour time span Back to previous state Previous hours mi...

Page 72: ...era 2016 03 14 14 05 09 1x The playback window will appear Please refer to page 48 for the operation details To return to the Live View window click on the Back to Search recording clips button and th...

Page 73: ...or multiple cameras select a period of time in which the recording took place and then click export The max length of recording export is 24 hours To export recordings 1 Attach a USB thumb drive form...

Page 74: ...Manual 6 The Export progress will be shown 7 When the Export process is done select to resume another export or go back to the live view Note that the Export process can take a long time if the time...

Page 75: ...lt to the overview page displaying the camera connection and storage statuses An empty position will be left in blank and a disconnected camera will be indicated as The storage volume usage is display...

Page 76: ...the cameras 4 Protocol You can select ONVIF to recruit cameras made by other manufacturers 5 Assign User name and Password or apply the credentials to all cameras in your configuration 6 Change the Ne...

Page 77: ...meras do not support Motion detection configuration 6 RTSP cameras can not be selected as an alarm trigger For legacy cameras the NVR supports RTSP connections since firmware release revision 2 6 x To...

Page 78: ...VIVOTEK Built with Reliability 78 User s Manual In Media Stream managemeent page the related Video Audio and stream configuration for RTSP cameras can not be edited The RSTP cameras will be tagged...

Page 79: ...the Add button the camera will be placed at an unoccupied position You may also expand the menu on the side of the Add button to select a position number 3 When a camera is added it should appear on...

Page 80: ...list of cameras will appear 2 The Remove button will turn yellow Mouse over to the camera you want to remove and its entry will display the Remove message 3 Click on the Remove message The camera sho...

Page 81: ...cameras Using static IPs is recommended Although the NVR can remember the MAC addresses of cameras if IPs are changed under the DHCP configuration your NVR may still fail to connect the cameras Pleas...

Page 82: ...populated by the other Also the camera index number on the management list is not affected by the change of positions Click the Apply button for the configuration change to take effect The position s...

Page 83: ...tion 3 The default recording stream is Stream 1 and the system automatically adjusts the frame rate resolution etc for optimum performance However you can still change the streaming characteristics No...

Page 84: ...still change the streaming characteristics Note that you can not assign the recording task to other video stream 4 Enable the Activity Adaptive Streaming feature This feature records the I frames only...

Page 85: ...lect the the Clear checkbox and move the cursor across the time table The minimum unit on the table is half an hour 3 You may also use the scheduler tool on the right to facilitate the process You can...

Page 86: ...tream feature can be disabled if you prefer consistent display resolution Customized The Customized option allows you to manually select High Medium or Low resolution streams from the pre configured v...

Page 87: ...n streams from the available options For example for the 12MP FE9391 EV you can select 2816x2816 20fps as the high resolution stream and 256x256 15fps as the low resolution stream The NVR adaptively s...

Page 88: ...window Recommended setting Configuration Default High resolution full frame rate High Quality Guaranteed video quality set as Good full frame rate Economical Medium to low resolution frame rate at 5f...

Page 89: ...te 4 Intra frame period How often an I frame will be inserted into the video stream 5 Smart Stream II Some newer camera models come with Smart Stream features Please refer to the next page for detaile...

Page 90: ...nds the bit rates required for streaming a video can be tremendously reduced When streaming a video of a static scene the Dynamic Intra frame feature can save up to 53 of bandwidth The amount of bandw...

Page 91: ...one or more objects move in that area The remainder of the screen where there are no moving objects no pixel changes will still be transmitted in low quality format Manual The Manual mode allows you t...

Page 92: ...jects In the Manual mode the non interested area is always transmitted using a low quality format regardless of the activities inside You should also select the Maximum bit rate from the pull down men...

Page 93: ...93 Audio The Audio window allows you to configure all audio codec sampling rate and Microphone input gains Depending on design of the camera models some codecs may not be available Also there are cam...

Page 94: ...ault is enabled If enabled the video name and time is displayed on the view cell 3 Power line frequency Depending on power line frequency of your country select a matching option NTSC 60Hz or PAL 50Hz...

Page 95: ...gh TV line Gamma curve low light compensation etc The rest of the options depend on the lens and image sensor type of each individual camera Therefore the options here can vary For unique options comi...

Page 96: ...4 Pull the detection area level up to a preferred position An object must be larger than the detection area to trigger an alarm 5 Select a Sensitivity level using the slide bar 6 Click the Apply butt...

Page 97: ...ield of view where you want to designate as a preset position 3 Click the add button and enter a name for the position Press Enter to proceed Repeat the configuration to create more positions 4 Click...

Page 98: ...ange its position on the patrolling order 2 Click the up and down buttons to change the position on the order or click the remove button to disband a position from the order You can also change the in...

Page 99: ...80 122 146 57 120 8001 192 168 2 11 80 When properly configured you can access a camera behind the router using the HTTP request such as http 122 146 57 120 61001 If you change the port numbers on th...

Page 100: ...Settings Camera Update firmware Prepare the camera firmware files in a USB thumb drive Connect the thumb drive to the NVR s USB port Select a camera and click the upload button An upload panel will a...

Page 101: ...g message will display for cameras that are waiting for the update to take place Different messages can appear with different update results 1 Update successfully 2 If interrupted 3 Failed to update P...

Page 102: ...ing events via Email with snapshots attached 3 Sound the onboard buzzer 4 Triggering video snapshot and text message by the occurrences of events to an FTP site 5 Triggering a camera s DO 6 Triggering...

Page 103: ...Disk failure Buzzer Disk full FTP snapshots Camera sources below Camera DO Camera DI Pan tilt zoom Pan Tilt Zoom Camera DO System DO Send to CMS Motion detection PIR Send video to full screen Tamperi...

Page 104: ...be a square To create an alarm 1 Click on the Add button You can manually enter a name for the current setting You can enter up to 16 numeric or alphabetic characters for the name including symbols su...

Page 105: ...atically detected and displayed through individual checkboxes The Motion detection function if there are many detection windows configured on a camera is all triggered by one checkbox Note that the tr...

Page 106: ...tage of the length defined by the pre post event setting to the NVR system 4 2 Email The Email action sends an Email to the administrator along with a snapshot of the event To configure Email notifica...

Page 107: ...s a duration of 1 second while a short tone 0 5 second A very short tone lasts only for 0 1 second Select how many times the buzzer tones will be repeated on the occurrence of an event If events of di...

Page 108: ...You can enter a directory name you prefer on the FTP site The server port default is 21 a different number between 1025 and 65535 can also be assigned The snapshot thus delivered has a size of 320x240...

Page 109: ...PTZ capable camera can move its lens to the preset position in case of a triggered alarm For example a triggered sensor may indicate an area of interest has been intruded and a camera s field of view...

Page 110: ...alarm can be used to toggle the NVR s digital output e g to sound an alarm siren 4 8 VIVOCloud app notification A triggered alarm can be used to toggle an event notification to the VIVOCloud utility...

Page 111: ...User s Manual 111 4 9 Send to CMS An event message will display on your VAST CMS software in the event of GPS signal loss or G sensor force exceeds configured thresholds The triggered alarms can be f...

Page 112: ...s Manual You should also configure a corresponding alarm on the VAST server Enter the Alarm management window Select System Event and begin your configuration Select NVR and a triggering condition su...

Page 113: ...rom the pull down menu Configure the corresponding action and proceed with the rest of the configuration When an event is triggered such as GPS signal loss or exceptional G force is detected an event...

Page 114: ...can disable the alarm triggers during the office hours and choose to enable the triggers only during the off office hours 6 Click Finish to end the configuration 7 Repeat the process above to create m...

Page 115: ...he connection to a Mail server Via the Mail server the system can deliver Emails containing system alarm messages to multiple receivers A reachable Mail server and Email accounts must be provided befo...

Page 116: ...aylight saving configuration A system reboot is required You can also manually update the daylight saving profile in the GZ format using the Import file button below 4 Click the Apply button for the c...

Page 117: ...an be integrated into your NVR configuration The information in the device pack is related to some tunable parameters Note that the backup action does not involve the following 1 Recorded videos and d...

Page 118: ...page you can configure the system to consecutively display rotate cameras view cells on the Liveview window For example if you have 8 cameras in 2 2x2 layouts the rotation can let you see the live vi...

Page 119: ...9 3 5 16 Settings System UPS On this page you can configure the system to gracefully shut down when UPS battery is lower than a certain level You may also let it shut down when the estimated sustainab...

Page 120: ...5 17 Settings System Log System logs are categorized as System Recording User Error and Trend Micro IoT Security Service To display system logs select a range of time and click on the Search button Yo...

Page 121: ...VIVOTEK Built with Reliability User s Manual 121...

Page 122: ...liability 122 User s Manual 3 5 18 Settings System VIVOCloud service This window provides access to the VIVOCloud configuration Please refer to page 25 for how to configure system access using the VIV...

Page 123: ...em settings When users try to access the Settings window the login window prohibits regular users to log in There is simply no regular user s name on the login window 3 The administrator users can acc...

Page 124: ...roup by unfolding its pull down menu Select either an Administrator or regular user as the user group 2 Enter the User name and password The max number of characters for a user name is 64 with alphabe...

Page 125: ...ch as entering the Settings page Auto Logout should also be enabled when the NVR can be left unattended for an extended period of time Default is 10 minutes Camera views will be available for users ac...

Page 126: ...his page You can format an existing storage volume in situations such as when you need to re deploy the system elsewhere Disk Information Model family The brand name of the HDD manufacturer Device mod...

Page 127: ...locate bad blocks This action may take several hours to complete Fast S M A R T test Tests the electronic and mechanical performance and disk read performance including those on disk buffer read head...

Page 128: ...cy RAID0 provides high performance by simultaneously reading or writing to disk drives but if a drive fails all data within is lost Select at least 2 disks to build a RAID0 volume 0 N A Disk 0 Disk 1...

Page 129: ...provide data protection Below is the summary of RAID level features RAID level No of HDD No of HDD failure Allowed Capacity RAID0 2 0 HDD x smallest HDD size RAID1 2 or 4 1 or 2 if counterparts in th...

Page 130: ...t with Reliability 130 User s Manual To create a RAID volume 1 Click on the Create Volume button on top of the listed disk drives The Create Volume window will prompt 2 Select a RAID level from the pu...

Page 131: ...anual 131 3 Click to select the members for the volume When done click Create to begin the process 4 Creating a RAID volume will erase all data on the member drives A message prompt will remind you of...

Page 132: ...VIVOTEK Built with Reliability 132 User s Manual 5 The RAID volume should be created in a short while When a volume is created video recording should also start immediately...

Page 133: ...is valid If the connection is successful an indicator will appear 7 Daily backup time Select a time to begin the daily backup from the number pad 8 Backup recording Recording cameras By default all ca...

Page 134: ...arameters for access to an FTP server Site the fully qualified domain name of a network host or its IP address The max length is 253 characters Note that hyphen cannot be used at the beginning or the...

Page 135: ...VIVOTEK Built with Reliability User s Manual 135 When finished with the network settings click on the Apply button A proceeding backup can be manually cancelled...

Page 136: ...e the system is connected to the LAN Manual setup Select this option to manually assign a static IP address to the NVR Enter the Static IP Subnet mask Default router and Primary DNS provided by your I...

Page 137: ...et access Click the Register button The terms of service agreement window is selected from a checkbox at the bottom Click to read the license agreement terms When completed a confirm message will prom...

Page 138: ...by default Instead of a web console you can also access the NVR and the subordinate cameras using the iViewer and VIVOTEK s VAST software The NVR can be managed as one of the sub stations in a hierarc...

Page 139: ...d with the VAST server HMAC authentication and TLS encryption over an encrypted UDP connection are made effort lessly using the traversal methodology The sample installation screens are shown below VA...

Page 140: ...rs 0 9 a z A Z can not be the beginning or the ending character Note that on the side of the VAST server making connection via the OpenVPN the server client configuration should be properly configured...

Page 141: ...c IP or domain name must be configured on the VAST server for the access through the Internet The IP or domain name can contain alpha numeric characters 0 9 a z A Z Hyphen can not be the beginning or...

Page 142: ...should be able to list abnormal situations and notify the manager 5 Disputes between cashiers and customers can be resolved with video evidence To configure the association with a POS machine 1 Enter...

Page 143: ...3 For example for an amount exceeding 2000 the number on screen is highlighted in a different color To allow remote access from a VAST server go to Settings Service Select the Allow access checkbox an...

Page 144: ...rend Micro End User License Agreement 3 Select whether you manually update the virus database signatures or let system automatically update the database For installations at where no Internet connecti...

Page 145: ...nt search You can search through the occurrences of security related events by specifying the source NVR or IP cameras or the event types Brute force attack Cyber attack or Quarantine events If the ne...

Page 146: ...VIVOTEK Built with Reliability 146 User s Manual 3 8 Information This window shows the revision number of the firmware running on this machine...

Page 147: ...scribed in Section One of this manual 2 The other is accessed through the Ethernet connection Management via a web console will be described in Section Two of this manual LAN WAN Web console Note that...

Page 148: ...e in the browser press F12 to check its status It is highly recommended that you should change the default password Please refer to Settings Security User account page to see how to prevent unauthoriz...

Page 149: ...he selected language Login errors below are the login errors that might occur A Login failure can result from the incorrect user name and passwords The No permission error occurs when a user logs in u...

Page 150: ...iew Playback or Settings window Liveview Search recording clips Settings 2016 05 16 03 Camera 03 17 15 41 1x The NVR system features a simple UI structure which consists of a Liveview window a Playbac...

Page 151: ...on the browser your browser session may malfunction Instead if you double click on the discovered NVR on the IW2 utility a 32 bit IE browser will open 3 When you log in to the Liveview or Playback in...

Page 152: ...g with a screenshot 2 Layout Provides access to various layouts 3 Layout contents Provides functions to extend rotate and redo the layout System DI DOs are also shown in here 4 Logo Menu Provides acce...

Page 153: ...of 8 cameras are displayed in this panel If a user logged in using a credential of a limited access he may only see cameras that he can access instead of all of the cameras To arrange a view cell layo...

Page 154: ...al input is triggered Connected and recording video to system storage Connected with live streaming Disconnected or trying to establish a connection Sorting criteria Use the sorting buttons to re arra...

Page 155: ...fic layout to be displayed when he she logs in The default layout for each user is stored in a browser s cookies Whenever changes are made to the current layout a message prompt will appear on the sid...

Page 156: ...ndex number of the current page will be shown between the arrow buttons When your current layout is displayed in a full view move your cursor to the left center of the screen to return to the default...

Page 157: ...zed view back into the focused mode Although the system automatically selects the video stream to display on the view cell you can still manually select a different video stream from the Stream tab be...

Page 158: ...s multiple layout pages e g on the second page of the 1M 12 layout Placing a camera in the 17th to 18th view cells will bring out the following message A view cell attempting to connect to a network c...

Page 159: ...l not be able to use the Manual Recording function on the Liveview A mouse hover over the status icon will produce the following messages 1 Connecting or Cannot connect Connecting to a camera or conne...

Page 160: ...from the view cell Mutes if there is audio input from the camera Unmutes Stream selector Restores the view cell s original position on the Liveview panel Maximize the size of current view cell Activat...

Page 161: ...ve view window The bookmark is preserved as a one minute footage along with a short description of a particular incident The precondition of using this function is that the video stream while you are...

Page 162: ...video 3 Snapshot This button produces a snapshot prompt You may then right click on the snapshot image to save it to a preferred location Bookmarks will be erased if the user system erases the video...

Page 163: ...gital zoom into a live video When activated a Global view window will appear at the lower right of the view cell as shown below You can display only a portion of the complete video frame as an area of...

Page 164: ...efault The actual sound level is also dependent on the system volume of the PC having a web console with the NVR The sound volume configuration will not be preserved when a camera is removed from a vi...

Page 165: ...ly and vertically 1R View Single Regional View Zoom in out all directional navigation control Zoom In Zoom Out Note that if your fisheye mounting type is set to the Wall Mount type your screen control...

Page 166: ...ule such as PD8136 and PT8133 Pan Tilt controller Preset location selector Zoom controller Auto pan patrol controller Focus controller Model series Pan tilt controller Preset location Zoom controller...

Page 167: ...has no preset locations Pan Tilt controller A mouse hover over the arrow buttons activates the arrow button Use the buttons to navigate to a preferred location Zoom controller The zoom controller but...

Page 168: ...motion detection can all be used to detect conditions in external environments When the alarms are triggered you can configure certain kind of actions to take place in response to the alarms such as...

Page 169: ...ead alarms The number of unread alarms will be listed on the title bar The alarm playback window will begin playback of a footage taken 10 seconds before the occurrence of an alarm The playback of an...

Page 170: ...w streaming instead of the alarm recording Resumes the alarm playback Begins the alarm playback Pauses the current playback Mute or unmute the audio with the current playback Drag the controller to ch...

Page 171: ...TEK Built with Reliability User s Manual 171 Incoming Alarms New alarms will be indicated by the messages in bold letters the alarm bell icons and the increasing number of unread messages on the title...

Page 172: ...also provided along with a screenshot 2 Layout contents Provides functions to extend rotate redo the layout and the synchronous playback 3 Logo Menu Provides access to the Playback and System Settings...

Page 173: ...back and search for past recordings 1 Double click on a camera 2 The Calendar panel will display the days video recording actually took place And those days will be highlighted by a blue background as...

Page 174: ...current layout Starts or stops the Synchronous playback Full view extends the view cells on the current layout to the full of the screen When your current layout is displayed in a full view move your...

Page 175: ...n of the video into a 3GP or Windows exe file The length of exported video is configurable to 1 3 5 or 10 minutes Adds a Bookmark that saves a short description and a one minute footage from the curre...

Page 176: ...use this button to browse video frame by frame Speeds down by 1 2 The slowest speed is 1 8 Speeds up Increases the playback speed to 2x 4x 8x 16x and then to a maximum of 32x Displays the current pla...

Page 177: ...e time line represents 15 minutes of recording The total time span of a timeline starts from the minimal of 4 minutes 20 minutes 40 minutes 1 hour and up to a maximum of 24 hours In the Synchronous pl...

Page 178: ...in a day Use the page selector to display different pages of alarm entries Up to 200 entries can appear on one page Note that the new alarms that occurred seconds or minutes ago may not be instantaneo...

Page 179: ...ecordings taken in the days of the following month will be shown stead 4 3 6 Calendar Panel Double click on any of the existing cameras to display the Calendar panel Days with recorded videos will be...

Page 180: ...l the following pages will be omitted Please refer to page 75 for the description of System Settings via a local console Some minor differences between the web console and local console exist One is t...

Page 181: ...ther difference is the ability to enter a camera or system name using languages other than English The NVR s system name also supports the use of other lanaguages This is only achievable through a web...

Page 182: ...Layout contents 1 Before operating the NVR make sure you have properly installed hard drives and configured the storage volumes Otherwise you will not be able to operate most of the system s function...

Page 183: ...first unoccupied view cell To begin the design of your layout 1 3 1 Select a layout pattern by a single click The options are 1x1 2x2 3x3 4x4 1P 3 1M 5 1M 12 and 1M 31 where 4x4 and 1M 12 are availabl...

Page 184: ...1R View Single Regional View Placing different regional views of a fisheye camera into view cells will look like this In addition to fisheye cameras if a camera has a wide field of view you may also...

Page 185: ...overing the user layout button You may create more user layouts for different purposes such as for the use of different users or playing different views of a camera on multiple view cells If users wer...

Page 186: ...zoom module and may not be applicable to every PTZ camera The preset positions and the patrol functions require the associated configuration on the cameras via a web console Before you make use of th...

Page 187: ...ct a view cell you can click on another view cell in the display area or click on the Restore button A selected focused view cell If you have concerns with the display quality and frame rate per secon...

Page 188: ...ame time To add a bookmark 1 Click on the button 2 Enter a short description that can be as long as 120 characters 3 Click on the button or simply press Enter on your keyboard 1 2 3 To place bookmarks...

Page 189: ...e video frame Global view Zoom In Zoom Out 160 ROI Shrink Expand Note that not every camera supports the PiP function For example PTZ cameras do not support the PiP feature You can resize the ROI wind...

Page 190: ...le the scheduled or continuous recording set for the camera Click on their associated icons to change their recording status For a camera that is not performing a continuous recording you can click on...

Page 191: ...in external environments You can configure certain kind of actions to take place in response to the alarms such as 1 recording the immediate image 2 sending an Email notification 3 sounding the onboar...

Page 192: ...a user layout by the intervals of 10 seconds The layout page that does not contain camera views will be skipped A Rotate action will stop when you 1 move to another page in the user layout 2 move to a...

Page 193: ...days video recording actually took place And those days will be highlighted by a blue background as the 25th and 28th in the screen below x2 2 3 2016 05 16 03 Camera 03 17 15 41 1x However on a Searc...

Page 194: ...Liveview window which only plays back the related video for only one minute the alarm playback will continue throughout the recording of that day 6 2 2 Past Alarms and Bookmarks If you set up multiple...

Page 195: ...c point in time To perform synchronous playback 1 Select a layout from the Layout panel e g a 2x2 layout 2 Click on the Synchronous playback button 3 Double click to select a camera from the camera li...

Page 196: ...container format for 3G UMTS services These files can be played on QuickTime RealPlayer and VLC The file name will look like this MAC _ DATE _ TIME _ CAMERA_INDEX 3gp exe 4 Select an export length of...

Page 197: ...more precise skimming Timeline slider thumb Click and drag this thumb button to move along and reach a specific point in time Details of the control bar in the Playback window can be found on page 17...

Page 198: ...Each section 3 hrs Total time span If recordings take place by an event triggered recording the intervals between recordings can be down to 1 minute and the individual recordings will not be easily di...

Page 199: ...er Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct meth...

Page 200: ...NT CREATED BY A THIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CON...

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