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LAST UPDATED: 

08/20/2021

REV1

Open

 Monday - Friday 7:00am - 7:00pm

 CST, 

our dedicated support team can offer immediate assistance with rapid response times.

 

If any 

parts are received damaged or defective, please contact us. We are happy to replace parts to 

ensure you have a fully functioning product. 

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: 

www.vivo-us.com

Love your new VIVO setup and want to share? 

Tag us in your photo! 

@vivo_us

[email protected]

AVG. RESPONSE TIME 

(within office hrs)

1HR 8M

    - 23% within < 15m

    - 38% within < 30m

    - 61% within < 1hr

    - 83% within < 2hr

    - 92% within < 3hr

AVG. RESOLUTION TIME 

(within office hrs)

< 15 M

 www.vivo-us.com

Chat live with an agent! 

AVG. RESOLUTION TIME

 

(within office hrs)

5M 4S  

  

309-278-5303

Summary of Contents for MOUNT-E-FD55W

Page 1: ...ice or follow the link for helpful videos and specifications related to this product Instruction Manual https vivo us com products mount e fd55 SKU MOUNT E FD55W help vivo us com www vivo us com 309 278 5303 Chat live with an agent GET IN TOUCH Monday Friday from 7 00am 7 00pm CST ...

Page 2: ...ity We cannot be liable for damage or injury caused by improper mounting incorrect assembly or inappropriate use NOTE NOT ALL HARDWARE INCLUDED WILL BE USED W C x4 Washer W B x6 Anchor CAUTION DO NOT INSTALL INTO DRYWALL ALONE VERIFY YOUR WALL CONSTRUCTION USE WOOD STUDS TO MOUNT We include mounting for brick and concrete walls If unsure please contact us at vivo us com email at help vivo us com o...

Page 3: ...mark exact location of mounting holes Drill pilot holes 2 4 deep using a 10mm drill bit Insert six concrete anchors W B then tighten two screws W A leaving a 5mm gap from ceiling Hang the ceiling mount so that the screws fit into the keyhole openings Slide mount backward then secure using additional screws W A with washers W C Tighten all screws NOTE If mounting to a wood beam ceiling ensure the f...

Page 4: ...Remove the screws from the VESA adapters E F Align the VESA adapters with the VESA plate and assemble using screws previously removed from the VESA adapters STEP 2 Continued OPTION A Flat Back TV Align the VESA plate with the mounting holes in the back of the TV screen Install VESA plate to TV using appropriate screws and washers according to your screen type ...

Page 5: ...th the mounting holes in the back of the TV screen Install VESA plate to TV using appropriate screws and washers according to your screen type STEP 3 Place the VESA plate on the ceiling mount A by inserting the attached screw on the VESA plate into the ceiling mount A keyhole ...

Page 6: ...nued Using screws previously removed in beginning of step 2 fasten the VESA plate to ceiling mount Clearance between the ceiling and top edge of TV should be no less than 15mm when TV is in the fully lowered position ...

Page 7: ...ables and snap into place Using cable ties I fasten cables NOTE Keep cables clear from arm to avoid damage due to pinching STEP 5 Plug power adapter G into mount and connect to AC outlet NOTE Plugging power supply into AC outlet prior to the mount may cause a large spark when connecting to the mount ...

Page 8: ...ensure you have a fully functioning product FOR MORE VIVO PRODUCTS CHECK OUT OUR WEBSITE AT www vivo us com Love your new VIVO setup and want to share Tag us in your photo vivo_us help vivo us com AVG RESPONSE TIME within office hrs 1HR 8M 23 within 15m 38 within 30m 61 within 1hr 83 within 2hr 92 within 3hr AVG RESOLUTION TIME within office hrs 15 M www vivo us com Chat live with an agent AVG RES...

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