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16

Error 

Code

Description/Resolution

ER1

Press the and hold the down arrow to perform a reset.

Hot

The desk is overheated. Allow the desk to rest for more than 18 minutes before operating.

Troubleshooting

Switching Between Inch & Centimeter

To change the display height from Centimeter to Inch, press the “1” and “4” button simultaneously for 3 

seconds. The display height will change to Inch, and is stored within the controller for future use. 

Setting the Minimum/Maximum Height

Press the 1 and 2 buttons at the same time for more than three seconds to set the current height as the 

maximum. "Hon" will be displayed. To cancel the maximum height, repeat the process. "HoF" will be 

displayed. When the maximum height is reached during operation, the panel will display "HI" notifying 

the upper limit has been reached.

Press the 3 and 4 buttons at the same time for more than three seconds to set the current height as the 

minimum. "Lon" will be displayed. To cancel the minimum height, repeat the process. "LoF" will be 

displayed. When the minimum height is reached during operation, the panel will display "Lo" notifying 

the lower limit has been reached.

Summary of Contents for DESK-V100EBY

Page 1: ... by step with our video walk through by scanning the QR code with your mobile device or by following the product link vivo us com products desk v100eby Instruction Manual SKU DESK V100EBY ASSEMBLY VIDEO AVAILABLE help vivo us com www vivo us com 309 278 5303 ...

Page 2: ...ce with rapid response times from customer service agents and product techncians to help you every step of the way Monday Friday Chat Us www vivo us com Give us a Call 309 278 5303 Email Us help vivo us com If any parts are received damaged defective OR you are missing a part please reach out to us within 30 days of product delievery to have it replaced at no cost We are happy to replace parts to ...

Page 3: ...free 30 day return on all products Contact customer support at 309 278 5303 or help vivo us com Please note For items ordered in error or no longer needed the return shipping charges will be at the buyer s expense WARNING CHOKING HAZARD SMALL PARTS NOT FOR CHILDREN UNDER 3 YEARS ADULT SUPERVISION IS REQUIRED WEIGHT CAPACITY DO NOT EXCEED WEIGHT CAPACITY Failure to do so may result in serious injur...

Page 4: ...onsult the parts list below and ensure you have everything you need to assemble your product If parts are missing or damaged please contact us Phillips Screwdriver TOOLS NEEDED DIFFICULTY LEVEL E x1 Sync Rod F x1 Crossbar G x1 Controller H x1 Power Cord I x2 Hook J x5 Cable Clip S D x12 ST4 2x15mm Screw T A x1 5mm Allen Wrench T B x1 Wrench Drill ...

Page 5: ...SSEMBLY STEPS F Crossbar T A 5mm Allen Wrench Loosen screws on Crossbar F using 5mm Allen Wrench T A extend and then re tighten screws Mount Crossbar F to Leg A and Motorized Leg B using M8x50mm Screws S A and 5mm Allen Wrench T A M E M E F B M A A S A B A F T A T A ...

Page 6: ...STEP 2 Install Feet Assemble Foot E to Leg B and Motorized Leg C using M6x35mm Screws S B and 5mm Allen Wrench T A M E M B T A S B C B A C Foot A Leg B Motorized Leg S B M6x35mm Screw T A 5mm Allen Wrench ...

Page 7: ...TEP 3 Attach Side Brackets Install Side Brackets D on Leg A and Motorized Leg B using M8x16mm Screw S C and 5mm Allen Wrench T A D M E M C S C T A B C D Side Bracket S C M8x16mm Screw T A 5mm Allen Wrench ...

Page 8: ...8 STEP 4 Adjust Desk Frame Width Use 5mm Allen Wrench T A to losen set screws on Crossbar F and adjust to fit width of desktop Re tighten to secure M E F T A T A 5mm Allen Wrench ...

Page 9: ...9 STEP 5 Attach Frame to Desktop Secure frame assembly to the desktop with ST4 2x15mm Screws S D and a Phillips screwdriver M D S D S D ST4 2x15mm Screw ...

Page 10: ...ex shaft Insert hex shaft into the Leg A making sure the metal retaining ring makes contact with the Leg While holding the hex shaft with one hand extend Sync Rod onto the spline shaft of Motorized Leg B Retighten knob with Wrench T B 1 2 1 2 2 3 1 2 3 E T B E Sync Rod T B Wrench ...

Page 11: ...11 STEP 7 Attach Controller Attach Controller G to desktop using ST4 2x15mm Screws S D and a Phillips Screwdriver M D G G Controller S D ST4 2x15mm Screw S D ...

Page 12: ...12 STEP 8 Connect Cords Connect cord from Motorized Leg B directly to Controller G then connect Power Cord H to cord from Controller G H G H B H Power Cord ...

Page 13: ...13 STEP 9 Attach Frame to Desktop Use Cable Clips J to secure cords to desktop as shown below Then connect Hook I to Side Bracket D 1 2 3 J I I Hook J Cable Clip D ...

Page 14: ...14 STEP 10 Power Desk Plus Power Cord H into outlet and press the down arrow on Controller G to perform reset process H G ...

Page 15: ... S 1 will be displayed indicating that the current height has been saved to the 1 button sucessfully Repeat the process using buttons 2 3 and 4 Switch the Display from Centimeter to Inch The preset measurement shown on the display is cm If you would like to change cm to inch press and hold buttons 1 and 4 for more than three seconds Collision Avoidance Settings Press and hold the down and up butto...

Page 16: ...um Height Press the 1 and 2 buttons at the same time for more than three seconds to set the current height as the maximum Hon will be displayed To cancel the maximum height repeat the process HoF will be displayed When the maximum height is reached during operation the panel will display HI notifying the upper limit has been reached Press the 3 and 4 buttons at the same time for more than three se...

Page 17: ...17 ...

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Page 19: ...of our abilitiy Need Assistance Personable Customer Support Mon Fri 7am 7pm We Would Love to Help We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way Call Us 309 278 5303 Average Resolution Time 5m 4s Chat Us www vivo us com Average Resolution Time 15m Email Us help vivo us com Average Resolution Time 1HR 8M ...

Page 20: ... 1LF Ready to share that new amazing setup Want to brag about that amazing new ergonomic solution Tag us in your photo FOR MORE GREAT VIVO PRODUCTS CHECK OUT OUR WEBSITE AT WWW VIVO US COM LOVE YOUR NEW VIVO SETUP VIVO us vivo_us ...

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