LAST UPDATED: 09/23/2021
REV1
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
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Tag us in your photo! @vivo_us
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
AVG. RESPONSE TIME
(within office hrs)
: 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME
(within office hrs)
: < 15 M
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME
(within office hrs)
: 5M 4S
309-278-5303
