Symptom 2:
“Ping” works, but when I click “Connect” button from NovoDS Studio software, there is no
response (like nothing happens.)
Suggestion:
This is likely caused by your network firewall policy, which blocks the communication
between your NovoDS/NovoDS4K device and the PC/MAC running NovoDS Studio. You may ask
your IT team to verify the port numbers listed on page 6 are not blocked.
NovoDS/NovoDS4K Home Screen, and this device is
running at 192.168.1.73
NovoDS Studio software, and this
PC is running at 192.168.1.72
Connect
Once the connection is successful,
“Play” button above turns to green,
and NovoDS/NovoDS4K device
home screen shows the
“connection” message.
Troubleshoot Connection Issues (2)
Summary of Contents for novods
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