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Warranty Policy
ECam is under warranty for a period of ninety (90)days the date of
purchase, by the original purchaser. In case of defects in materials or
workmanship, Vivitar Corporation will repair or replace ECam free of
charge within the warranty period. This warranty applies to the camera
only. This warranty does not include batteries, or other accessories
that have not been manufactured by Vivitar Corporation. This warranty
will not be honored if the camera has been mishandled or tampered
with, or altered by anyone other than the manufacturer. Other than for
the warranty herein, Vivitar Corporation is not responsible for loss,
damage, or inconvenience of any kind.
Prior to returning a camera, you must first obtain an RMA number from
Vivitar Technical Support or Customer Service. The RMA number, a
brief description of the difficulties encountered, and proof-of-purchase
(with the date of purchase clearly indicated) must accompany a
defective ECam being returned under warranty. Prior to returning any
product you must call Technical Support or Customer Service to
attempt to diagnose the problem and receive an RMA number. All
related shipping and transportation costs and insurances are at the
owner's expense. Any alteration of this warranty cannot be made
without Vivitar Corporation’s written approval.
Replacement or repair shall be at the sole and exclusive discretion of
Vivitar and performed only at Vivitar or by an authorized repair facility.
Defective products being returned to Vivitar for warranty must arrive
