IMPORTANT DOCUMENT! PLEASE STORE FOR 3 YEARS WITH PROOF OF PURCHASE!
IMPORTANT DOCUMENT! PLEASE STORE FOR 3 YEARS WITH PROOF OF PURCHASE!
IMPORTANT DOCUMENT! PLEASE STORE FOR 3 YEARS WITH PROOF OF PURCHASE!
7. Warranty
Warranty repairs may be performed exclusively by tcs technical customer solutions
GmbH & Co. KG or contractual partners authorised by it. Repairs performed by the
customer or other shops void the warranty; a claim for cost reimbursement does not
exist.
The warranty is void or does not cover:
in case of improper use
in case of mechanical damages to the device from outside forces
in case of transportation damages
for wear parts
in case of operating errors and misuse
when placing the device in wet rooms or outdoors
in case of damages resulting from force, war, water, lightning, excess voltage, and
other reasons not within the scope of
VIVESS
responsibility.
in case of excessive use, in particular in case of non-domestic use
in case of disregard of the user instructions and installation errors
if the device does not have a technical defect
for transport and travel costs as well as costs incurred by installing and uninstalling
the device
The warranty does not include any subsequent liability on our part, in particular no
liability for damages to the device itself or incurred by the loss of the device until the
time of repair (e.g. travel costs, handling costs, etc.). However, this does not limit or
exclude our statutory warranty, in particular pursuant to the Product Liability Act.
Any warranty services provided by us do not extend the warranty term of 3 years as of
the date of purchase, also not in terms of possibly exchanged components.
We wish you much joy with your new device and hope that your next one will be
another VIVESS product.
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