VIVAX
ENG
40
OTHER INFORMATION
Troubleshooting
If the TV does not operate as usual or appears to be faulty please read carefully
this section. Many operational issues can be resolved by users.
It is also advisable to unplug the TV from the AC socket on the wall for 60
seconds or more, then reconnect and start again. This simple procedure helps in
restoring stable conditions for electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem is unresolved or you
have other concerns.
SYMPTOMS
POSSIBLE
SOLUTIONS
No sound or picture.
•
Check if the power cord is plugged into a powered
AC outlet.
•
A power switch on the right side bottom edge of the
front panel must be turned on. Press the [POWER]
button in the remote control to activate the unit
from Standby.
•
Check to see if LED light is either red or blue. If
illuminated, power to TV is OK.
I have connected an external
source to my TV and I get no
picture and/or sound.
•
Check for the correct output connection on the
external source and for the correct input connection
on the TV.
•
Make sure you have made the correct selection for
the input mode for the incoming signal.
When I turn On my
television, there is a few
second delay before the
picture appears. Is this
normal?
•
Yes, this is normal. That is the TV searching for
previous setting information and initializing the TV.
Picture is normal, but no
sound.
•
Check the volume settings.
•
Check if Mute mode is set "on".
Sound but no picture or
black and white picture.
•
If black and white picture first unplug TV from AC
outlet and re-plug after 60 seconds.
•
Check that the Colour is set to 50 or higher.
•
Try different TV channels.
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