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Troubleshooting
Q: I have taken photos and selected the “Get Images” button. I get a message that the images
were successfully transferred but the photos do not appear on my computer. What do I do?
First ensure that you have in fact taken photos. Press the Shutter button to take some sample photos
and then try downloading them again.
With test photos if the camera powers off before you upload them to the computer the photos are not
stored in the camera
‟s memory. These photos should be uploaded quickly before the camera powers
off.
If the photos are saved to the SD memory card then all the photos should appear.
Q: How do I make sure I don
‟t lose important pictures?
This camera requires an SD card for normal use. If the camera powers off nothing will happen to the
images stored on the SD memory card. We recommend always downloading your photos to your
computer as soon as possible to prevent unintentional data loss.
Q: I deleted images using the Vivitar Experience Image Manager. The images were also deleted
from my computer. How do I recover images that I accidently deleted?
All images deleted using the Vivitar Experience Image Manager are sent to your computer
‟s Recycle
or Trash Bin and can be retrieved from there.
Waste Electrical and Electronic Equipment (WEEE)
In accordance with European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE), the presence of the above symbol on the
product or its packaging indicates that the used and end of life electrical and electronic equipment should not be disposed of in household waste. For the
proper disposal, treatment, recovery and recycling, please take this product to designated collection points. Disposing of th is product correctly will help to
save valuable resources and prevent any potential adverse effects on human health and the envir onment which could otherwise arise from inappropriate
waste disposal and handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be
applicable for incorrect disposal of this waste in accordance with national legislation.
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