AEN0013-01 Vivago FIDO™ User Manual
10
8 Warranty information and spare parts
8.1 Warranty
Vivago offers a 24 months warranty and 3 years’ service life from the date of purchase for the device if it
is used as instructed in this user manual.
The warranty does not cover any damage that is caused or occasioned by improper use or user’s
negligence. It does not cover any damage caused by the system not being used and maintained in the
manner described in the operating instructions, nor by an external factor outside the manufacturer’s
reasonable control or normal wear and tear. Under no circumstances, is the manufacturer liable for any
indirect damages caused by the system not making or transmitting an ALARM.
!! Do not attempt to disassemble the device. This will void the warranty and might damage the device.
8.2 incident reporting
Any serious incident that has occurred in relation to the device should be reported to the manufacturer.
8.3 Spare parts and accessories
If you need any spare parts or accessories, please contact Vivago customer support or your local
distributor. The spare parts and accessories we provide are:
-
Hook clip
-
Charger
