Symptom
Possible Cause
Possible Corrective Action
Page
Frequently Asked Questions
The PAE-200 Handset is not
working
All indicators of the PAE-200
Handset turn off themselves,
except the power indicator.
Red LED of Power indicator of
the PAE-200 Handset is flashing
The PAE-200 Handset is off.
The PAE-200 Handset is out of battery
The PAE-200 Handset is hang off.
No sound is produced from the
headset while the Green
indicator of the PAE-200
Handset is solid on and the
wireless connection is normal.
Turn on the PAE-200 Handset.
Charge the PAE-200 Handset immediately.
Press the Reset Button with a small pin object to reset the PAE-200 Handset.
The behavior is normal. The indicators will be off
automatically for power saving when no operation is
performed for 40 seconds.
N/A
The volume level of the PAE-200 is too low
The headset is not plugged into the PAE-200 Handset
properly.
No audio signal from the Base Unit or TV.
Increase the PAE-200 Handset volume output level.
Make sure the headset is firmly plugged into the PAE-200 Handset.
Make sure the TV is turned on. (Please read your TV manual for detail)
Make sure the volume of the TV is on. (Please read your TV manual for detail)
Make sure the mute mode of your TV is not activated. (Please read your TV manual
for detail)
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The Handset battery is running low.
The Base Unit is power off.
The PAE-200 Handset exceeds 10 meters of the
operation range from the Base unit.
The PAE-200 Handset cannot connect to the Base
Unit within the 10 meters operation range.
Turn off the PAE-200 and start charging.
Turn on the Base Unit.
Make sure The PAE-200 Handset is in the operation range.
Please contact VitaSound service.
When using the analog (RCA) audio cable to connect the Base Unit and TV
set, make sure the optical and coaxial cables are disconnected with the
Base Unit and TV set.
When using the analog (RCA) audio cable to connect the Base Unit and TV
set, make sure the cable is plugged firmly into the “Audio Out” port of the
TV set. (Please read your TV manual for detail)
When using the optical cable to connect the Base Unit and TV set, make
sure
1) the optical cable is connected with the Base Unit and TV set properly
2) the Audio input mode switch on the Base Unit is switched into “ Optical
audio input”.
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