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12. GUARANTEE
Subject to the conditions listed below, Vitalograph Ltd. and its associated companies, (hereinafter
called the Company) guarantee to repair or at its opinion replace any component thereof, which, in
the opinion of the Company is faulty or below standard as a result of inferior workmanship or
materials.
The conditions of this Guarantee are:
1. This Guarantee shall only apply to hardware defects which are notified to the Company or to
its accredited distributor within 1 year of the date of purchase of the equipment, unless
otherwise agreed in writing by the Company
2. Software (meaning computer software, or user installable modules) is guaranteed for 90
days from the date of purchase.
3. The Company warrants that the software when correctly used in conjunction with the
hardware will perform in the manner described in the Company's literature and user
manuals. The Company undertakes to rectify at no expense to the customer any software
failure notified within the period stated above, provided that the failure can be recreated and
the software has been installed and used in accordance with the user manual.
Notwithstanding this clause, the software is not warranted to be free of errors.
4. This Guarantee does not cover any faults caused by accident, misuse, neglect, tampering
with the equipment, use of consumable items or parts not approved by the Company, or any
attempt at adjustment or repair other than by personnel accredited by the Company, nor
does it cover reinstatement of any configuration changes caused by the installation of any
software.
5. If a defect occurs, please contact the supplier from whom it was purchased for advice. The
Company does not authorise any person to create for it any other obligation or liability in
connection with Vitalograph® equipment
6. This Guarantee is not transferable and no person, firm or company has any authority to vary
the terms or conditions of this Guarantee.
7. To the maximum extent permitted by law, the Company does not accept liability for any
consequential damages arising out of the use of, or inability to use any Vitalograph®
equipment.
8. This Guarantee is offered as an additional benefit to the Consumer’s statutory rights and
does not affect these rights in any way.
This Guarantee is offered as an additional benefit to the Consumer’s statutory rights and does not
affect these rights in any way.
