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6.
HOW TO OBTAIN RETURNS AUTHORISATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or
repair, you must contact us by email at [email protected] or by phone at 0808 156
6633 (UK) or 0766 709854 (Ireland) to obtain a Return Authorisation number and detailed
return instructions. You should then return the entire machine in the original or sufficient
packaging, along with your Return Authorisation number and proof of purchase. We will
then process your claim accordingly.
Purchaser is responsible for the costs of special shipping requests.
PLEASE NOTE it is essential that the Machine be received by Vitamix no later than the last
day of the Guarantee period. Late claims will not be considered.
This Guarantee is honored directly through Vita-Mix Corporation.
Returns should be sent with the Return Authorisation Number to:
Vita-Mix Europe Ltd.
Unit 4
Briarwood Business Park
Walrow Industrial Estate
Commerce Way
Highbridge
TA9 4AG
United Kingdom
Any repaired or replaced Machine will be guaranteed on these terms for the unexpired portion
of this Guarantee.
This Guarantee is for the benefit of you, the purchaser. No benefits may be given to any third
party, except through a valid transfer by private sale to another person for domestic use of the
Machine user during the period of operation of this Guarantee.
This Guarantee does not confer any rights other than those expressly set out above and does
not cover any claims for consequential loss or damage.
You have statutory rights in relation to the Machine. This Guarantee is offered as an extra
benefit and does not affect your statutory rights as a consumer.
Additional written copies of this Guarantee can be obtained by writing to either address listed
above. Please include a stamped and self-addressed envelope for each copy of the Guarantee
requested.
This Guarantee applies to Machines purchased from an authorized retailer of Vitamix within
the UK and Ireland.
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