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Full 5-Year Reconditioned Machine Warranty
1.
PRODUCT REGISTRATION
Vita-Mix Corporation (“Vitamix”) strongly encourages you to register your purchase. You
can register by emailing our customer service department at [email protected] or calling
0808 156 6633 (UK) or 0766 709854 (Ireland). Failure to register your product purchase will
not diminish your guarantee rights. However, registering your purchase will allow Vitamix to
better serve you with any of your customer service needs.
2.
WHO CAN SEEK WARRANTY COVERAGE.
This Guarantee is extended by Vitamix to the owner of this Machine for personal household
use only. This Guarantee does not apply to products used for commercial, rental or re-sale
purposes. Should ownership of the machine change during the 5-year period, please update
the Machine’s owner information by emailing our customer service department at service@
vitamix.com or calling 0808 156 6633 (UK) or 0766 709854 (Ireland).
3.
WHAT IS COVERED.
Vitamix warrants to the owner that if this Machine (a “Machine” consists of a motor blender
base and any.containers purchased together) fails within 5 years from the date of the initial
purchase due to a defect in material or workmanship or as a result of normal wear and
tear from ordinary household (domestic) use, Vitamix will, within 30 days of receipt of the
returned product, repair the failed Machine or component part of the Machine free of charge.
If, in Vitamix’s sole discretion, the failed Machine or component part of the Machine cannot be
repaired, Vitamix will elect to either (A) replace the Machine or relevant component free of
charge or (B) refund the full purchase price to the owner.
4.
WHAT IS NOT COVERED.
This Guarantee does not apply to Machines that have been used commercially or in non-
household (non-domestic) applications. This Guarantee does not cover cosmetic changes
that do not affect performance, such as discoloration or the effects of the use of abrasives or
cleaners or food build up. This Guarantee is only valid if the Machine is used and maintained in
accordance with the instructions, warnings and safeguards contained in the owner’s manual.
Vitamix will not be responsible for the cost of any unauthorized guarantee repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE
REMEDIES OF THE PURCHASER AND THE SOLE LIABILITY OF VITAMIX UNDER THIS
WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS AUTHORISED TO MAKE
ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY
BE BINDING UPON VITAMIX. ACCORDINGLY, THE PURCHASER SHOULD NOT RELY UPON
ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF
VITAMIX. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE
FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
5.
WHAT VOIDS THIS WARRANTY.
Abuse, misuse, mishandling, negligent use, alteration of the Machine, exposure to abnormal
or extreme conditions, usage with voltage supply other than that specified on the Machine, or
failure to follow the operating instructions will void this Guarantee. The Guarantee is also void
if repairs to the Machine or any component part of the Machine are performed by someone
other than either Vitamix or an authorized Vitamix Service Provider or if any component part
of a Machine is used in combination with a motor-base or container or other part that is not
expressly authorized by Vitamix.
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