Warranty
17. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and
residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this
warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a flaw and is not covered under warranty.
20. Sherwood Industries Ltd. is free of liability for any damages caused by the fireplace or stove, as well as
inconvenience expenses and materials. The Limited Warranty does not cover incidental or consequential
damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the Vista Flame fireplace or stove without the express written
permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of Vista Flame products and their performance contained in Vista Flame
advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been removed
or altered in any way. If the stove is used for commercial purposes, it is excluded from the Limited
Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant Vista Flame products
beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no liability
for such warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service
fee reimbursement schedule. Labour rates are set per component and as such total labour costs may
not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not liable
for travel costs for service work. In the event of in-home repair work, the customer will pay any in-
home travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, field modifications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers Vista Flame products that are purchased through an authorized Vista Flame
dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of this
stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail
the warranty registration card and have the installer fill in the installation data sheet in the back of the
manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this would
be if an OEM supplier is not able to supply a part.
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