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VISTA DENTAL PRODUCTS TERMS AND CONDITIONS OF
WARRANTY:
The operator assumes all risk and liability for damages arising out of the improper use of Vista’s product. In the
event of a defect in material or workmanship, Vista’s liability is limited, at Vista’s option, to replacement of the
defective product, or part thereof, or reimbursement of the actual cost of the defective product. In order to
take advantage of this limited warranty, the defective product must be returned to Vista.
The EndoUltra™ handpiece is warranted to be free from defects under normal usage conditions for 1 year from
its date of delivery. There is no warranty, expressed or implied, on the EndoUltra™ Activator Tips. There is no
warranty is to opt to either repair or replace the defective part of the product. If service must be performed to
correct a defect, then the manufacturer will provide the service at its factory according to the mutual agree-
ment made in advance. The manufacturer and its distributors will not accept the return of product unless the
return is authorized and shipped in accordance with the distributor’s instructions. Contact the local represen-
tative of the distributor from which the product was purchased for shipping instructions, a return authoriza-
tion number, and an ARS shipping label.
There is no warranty, remedy or condition, expressed or implied, except as provided herein. The warranty and
other agreements (expressed or implied), liabilities or remedies for breach of warranty. Vista Dental Products
shall not be liable for consequential or incidental damages. No person or distributor is authorized to modify
the terms of this warranty.
This warranty is void if any defect is caused by conditions beyond the manufacturer’s control, including acts
of God, damage resulting from mishandling, neglect, misuse, improper maintenance, accident or alteration/
repair by anyone other than the manufacturer. The buyer assumes all liability for any damage caused by im-
proper use of the product. The manufacturer assumes no liability for the user’s failure to follow the instruc-
tions contained in this manual.
RETURN POLICY
Vista Dental Products will accept for return previously purchased merchandise which is suitable for resale or
that which was shipped in error by Vista Dental Products. Merchandise suitable for resale requires current
labeling and unopened non-soiled packaging.
All returns must have prior approval and must be shipped “prepaid” along with a return authorization form
and a copy of the original invoice. Any products returned that are discontinued, dated, damaged, or opened
could be denied credit or assessed a higher return fee.
Merchandise returned for credit must be received by Vista Dental Products within 60 days of the original in-
voice date. Returns made within 30 days will be subject to a 15% restocking fee. Any returns made 31-60 days
after the original invoice date will be subject to a 25% restocking fee.
Equipment cannot be returned without written authorization from Vista Dental Products. Any equipment re-
turned within 30 days from the date of the original shipment from Vista may not be assessed a restocking fee
as long as the merchandise has current labeling and unopened non soiled packaging. Unopened equipment
returned within 31 to 60 days from the date of the original shipment from Vista requires a restocking fee of
25% of the purchase price, including shipping and handling charges. Any equipment returned after 60 days
from date of original shipment from Vista will not be restockable for credit. Installation, if required, must be
initiated with an outside party, and is the sole responsibility of the customer.
• Special orders are not suitable for resale and therefore not returnable for credit.
•
• Claims for overage, shortage, and/or internal damages must be made to Vista Dental Products
within 10 days of receipt of goods.
Complete enclosed warranty card and return electronically or through the mail.
tel:
+1-262-636-9755
toll free:
+1-877-418-4782
fax:
+1-262-636-9760
www.vista-dental.com www.endoultra.com
