Visioneer Rabbit PC30dwn User Manual Download Page 70 | Manualshive

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User Guide

67

M

A I N T E N A N C E

This section contains information about maintenance, troubleshooting, uninstalling, device specifications,
and spare parts.

CONSIDERATIONS

If the printer is idle for a period of time, for example, overnight, turn off the printer with the power switch. If
the printer is idle for a longer period of time, such as holidays, unplug the power cord from the electrical
outlet to prevent danger.

SAFETY PRECAUTIONS

When servicing the device you should take the following precautions to ensure your safety and prevent
damage to the device.

Do These

■

Wear protective gloves when cleaning the device with Isopropyl rubbing alcohol. Rubbing alcohol
may irritate sensitive skin.

■

Only perform device maintenance as described in this chapter.

■

Keep the device and cleaning supplies away from any open flame or heat source as any form of
alcohol is flammable.

■

Always read the instructions in each section carefully, the instructions are specific to the part you are
installing or servicing.

■

Move the Visioneer

®

Rabbit™ PC30dwn to an area that has adequate room for opening the Visioneer

®

Rabbit™ PC30dwn.

■

If your Visioneer

®

Rabbit™ PC30dwn has a power cord and/or power switch, always turn off the

Visioneer

®

Rabbit™ PC30dwn and unplug the power cord before performing maintenance, unless the

maintenance instructions below specifically state to leave the Visioneer

®

Rabbit™ PC30dwn plugged

in and powered on.

■

Always unplug the USB cable from the Visioneer

®

Rabbit™ PC30dwn before performing maintenance,

unless the maintenance instructions below specifically state to leave the Visioneer

®

Rabbit™

PC30dwn plugged in.

■

Wear an anti-static strap to prevent electrostatic discharge when touching metal components.

■

Keep all cleaning supplies, Visioneer

®

Rabbit™ PC30dwn parts and accessories out of the reach of

children.

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Summary of Contents for Rabbit PC30dwn

Page 1: ...User Guide Rabbit PC30dwn ...

Page 2: ...templates icons screen displays looks etc The software described is furnished under a licensing agreement The software may be used or copied only in accordance with the terms of such an agreement It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement No part of this document may be reproduced or transmitted in any form or by any means ele...

Page 3: ...n against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference t...

Page 4: ... this device must not be placed in the direct field of view Class 1 LED This machine is certified as Class 1 LED product This means that this machine does not produce hazardous laser radiation Product Recycling Disposal If you are managing the disposal of your Visioneer product please note that the product may contain lead mercury Perchlorate and other materials whose disposal may be regulated due...

Page 5: ...f other materials may result in poor performance and create a hazardous situation Do not use aerosol cleaners they may be explosive and flammable under certain conditions Always exercise care when moving or relocating equipment Always locate the machine on a solid support surface that has adequate strength to support the weight of the machine Always locate the machine in an area that has adequate ...

Page 6: ...hat are not approved may cause poor performance of the equipment and could cause a dangerous condition Use supplies and cleaning materials only as directed in this manual Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Do not perform any maintenance procedures unless you have been trained to do them by an authoriz...

Page 7: ...Visioneer Rabbit PC30dwn 6 User Guide ...

Page 8: ...l and Connect the device 21 View the User Guides 24 Mac Installation 25 Setting up Wired and Wireless Network Connection 27 Connect to the Network using a Ethernet Cable Wired 27 Connect Your Mobile Device to the PC30dwn 28 Connect the PC30dwn to Your Wi Fi 28 Installing The Mobile Application 31 Loading The Paper Trays 33 Supported Document Types 33 Main Paper Tray 33 Manual Paper Tray 34 Printin...

Page 9: ...tiple ID Card Copies 64 Maintenance 67 Considerations 67 Safety Precautions 67 Printer Status Monitor 68 Access the Printer Status Monitor 68 Troubleshooting 71 System Errors 72 Image Problem Troubleshooting 74 Clearing Paper Jams 76 Locations of Paper Jams 77 Cleaning the device 78 Cleaning the Outside of the device 79 Cleaning the Inside of the device 79 Cleaning the Copier 80 Cleaning the LPH U...

Page 10: ...the Scanner s Web Interface 101 Status 103 Information 103 Report 104 System settings 105 Copy Settings 107 Network 107 Host Name 107 Ethernet Settings 108 Wi Fi Settings 108 Network Security Setup 109 Firmware Update 109 Appendix A Regulatory Information 111 Basic Regulations 111 United States FCC Regulations 111 European Union 112 Turkey RoHS Regulation 112 Copy Regulations 112 United States 112...

Page 11: ...Visioneer Rabbit PC30dwn 8 User Guide ...

Page 12: ...c en instalar y siga las indicaciones de instalación Device SSID Select Wi Fi PC30dwn Conectar el equipo de escritorio o portáti Conectar el televisor directamente a la red Directly connect to your computer Directly connect to your network using the ethernet cable Directly connect your mobile device to the PC30dwn Refer to the Install the Toner Cartridge poster included in this box Press and hold ...

Page 13: ...etting the color quality and resolution for the monitor DOCUMENTATION The following printed documentation is provided in the box Installation guide abbreviated device setup and installation instructions Technical Support Warranty and Review Cards contact information for technical support and customer service and a brief overview of our standard product warranty Follow the instructions on the card ...

Page 14: ...wer on device Press once to make another copy of last copied document See Multiple Simplex Copies Multiple Duplex Copies or Multiple ID Card Copies for more information on making a copy of the last copied document 4 Front cover handle Pull towards you to open in the event of a paper jam 5 Manual Feeder Feeds on page at a time ideal for more delicate documents 6 Paper Tray Holds the sheets of paper...

Page 15: ...Visioneer Rabbit PC30dwn Welcome 12 User Guide ...

Page 16: ... Remove the Visioneer Rabbit PC30dwn from its protective foam and plastic bag 1 Remove any shipping tape from the device as indicated in the following illustration s The above illustrations are for example purposes only Your device s packaging may vary slightly ...

Page 17: ...en insert them into the grooves below the copier module until you feel a small click The above illustrations are for example purposes only Your device s packaging may vary slightly INSTALL THE TONER CARTRIDGE 1 Open the device s cover 2 Push down on the drum unit s tab Then pull up on the tab to dislodge the drum unit 3 Pull the drum unit out towards you ...

Page 18: ...ridge 5 Remove the protective cover from the toner cartridge 6 Remove tapes and protective packaging start from the front of the toner cartridge carefully pulling the tape around and off the back 7 Tilt the toner cartridge upwards to insert it in the drum unit Push down on the toner cartridge to snap it into place ...

Page 19: ...the right and return it to its starting point It should click back into place Note Clean drum unit corona wire each time you replace the toner cartridge 9 Insert the drum unit loaded with the toner cartridge in the device Push it in and then down 10 Close the cover door LOAD AND ADJUST THE PAPER TRAY 1 Remove the paper tray ...

Page 20: ...y 3 Adjust the paper guides to fit neatly against the paper 4 Return the paper tray into the device CONNECT THE POWER CORD Note Only use the power supply included with your device Connecting any other type of power supply may damage your device and will void its warranty 1 Plug the power supply into the power port on the device ...

Page 21: ...port Card included with your device for our company contact information or visit the Parts Accessories page for your device at www visioneer com REGISTER YOUR DEVICE Registering your device is important as it provides you with access to our free telephone support service Registration also gives you free access to software updates for your device You will need an active network connection to regist...

Page 22: ... web page loads click on Register Your Product 5 Fill in the registration form all required fields have an asterisk A valid email address is required for registration 6 You will be asked to enter the serial number for the device it is located on the back or underside of the device 7 After filling in the form click on Submit Your Registration to complete the registration ...

Page 23: ...Visioneer Rabbit PC30dwn Setup 20 User Guide ...

Page 24: ... will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before installing your device but if you do make sure to turn it back on again when installation is finished If your computer is running Windows 7 or later you may see the Windows User ...

Page 25: ...t cable to an available port of your ethernet hub Connect the other end to the port marked at the back of the product 5 Click OK 6 Select your device from the list 7 Click Proceed 8 The Select Language window opens Click the drop down menu arrow and select the language to use Click OK ...

Page 26: ...Reset button in either the Main menu or the Install menu will cause both partially completed and previously downloaded files to be deleted In order to be installed they will have to be downloaded again 12 Once all software has been downloaded click Install 13 The Welcome screen for the device driver Setup Wizard opens Click Next 14 On the License Agreement window read the license agreement If you ...

Page 27: ...stallation operation maintenance safety and warranty Click on View software documentation to access the user guides for the device From either of these user guide windows click on the User guide menu button to return to the main user guide window then select the other documentation section to view the user guides 3 Click the link of the guide you want to view 4 When you re finished click Main menu...

Page 28: ...comes on and flashes indicating that the Visioneer Rabbit PC30dwn is receiving power Your computer recognizes that a Visioneer Rabbit PC30dwn has connected by USB or Ethernet cable and automatically loads the appropriate software to run the device MAC INSTALLATION 1 Go to System Settings 2 Go to Printers and Devices ...

Page 29: ...Visioneer Rabbit PC30dwn Installation 26 User Guide 3 Click on the Add icon 4 Select the Visioneer Rabbit PC30dwn to add it to the list of available printers 5 Click Add ...

Page 30: ...nt from any device without having to install any software on your computer The prerequisite of doing so is that the printer copier and the device share the same network CONNECT TO THE NETWORK USING A ETHERNET CABLE WIRED 1 Connect one end of an ethernet cable to an available port of your ethernet hub 2 Connect the other end to the port marked at the back of the product ...

Page 31: ... Cancel Button to print the System Page and locate the PC30dwn s unique SSID 2 Select the PC30dwn s SSID from the list of available Wi Fi networks 3 You can now print from your mobile device CONNECT THE PC30dwn TO YOUR WI FI 1 Temporarily connect to your network either with the ethernet cable or directly to the Visioneer Rabbit PC30dwn s Wi Fi See Connect to the Network using a Ethernet Cable Wire...

Page 32: ...SSID 3 Open a browser and enter the IP address of your printer 4 Go the Network Wi Fi Settings 5 Select your Wi Fi network and enter the password 6 A message appears stating the connection is successful 7 The Visioneer Rabbit PC30dwn is now connected to your Wi Fi You may disconnect from your initial connection You can now print wirelessly from any device connected to your Wi Fi ...

Page 33: ...Visioneer Rabbit PC30dwn Setting up Wired and Wireless Network Connection 30 User Guide ...

Page 34: ...s is only required for use with mobile devices Quickly download the mobile scanning app for Android or Apple 1 Scan the QR code with your Android or iOS mobile device 2 Install the application 3 The Visioneer Rabbit PC30dwn is now ready to use with your mobile device Android iOS ...

Page 35: ...Visioneer Rabbit PC30dwn Installing The Mobile Application 32 User Guide ...

Page 36: ... s warranty Please go to www visioneer com select your product and then click the Warranty Program link to view the warranty terms and conditions for your device SUPPORTED DOCUMENT TYPES Main Paper Tray Maximum amount of paper in the main paper tray Approximately 250 pages of 20 lbs 80 g m2 new printer paper Paper sizes A4 210 x 297 mm A6 105 x 148 mm A5 148 x 210 mm B6 125 x 176 mm B5 176 x 250 m...

Page 37: ...an the documents to make sure all pages in the stack are separated Align the edges of the documents by tapping the bottom of the stack against the table top Rotate the stack 90 degrees and repeat Loading the Main Paper Tray 1 Remove the paper tray 2 Push the width guide tab and move the width guide to the correct position for the paper size being loaded You will notice markers for popular page siz...

Page 38: ...ng The Paper Trays Visioneer Rabbit PC30dwn User Guide 35 3 Insert stack of sheets face down into the paper tray 4 Ensure the paper guides fit neatly against the paper 5 Return the paper tray into the device ...

Page 39: ...e the paper tray 2 Press down on the first length adjustment latch and at the same time slide the manual tray upwards until it clicks into the other length adjustment latch 3 Push the width guide tab and move the width guide to the correct position for the paper size being loaded You will notice markers for popular page sizes ...

Page 40: ...de 37 4 Insert stack of sheets face down into the paper tray 5 Ensure the paper guides fit neatly against the paper 6 Return the paper tray into the device Note The paper tray will extend beyond the back of the device Please account for extra operation space ...

Page 41: ...Visioneer Rabbit PC30dwn Loading The Paper Trays 38 User Guide ...

Page 42: ...ING FROM YOUR WINDOWS PC 1 Open the document in your preferred application 2 Go to File from the menu bar 3 Select Print 4 Select Visioneer Rabbit PC30dwn as the printer 5 If the settings are correct click Print See Windows Printer Properties for advanced settings PRINTING FROM YOUR MAC PC 1 Open the document in preferred application 2 Go to File from the tool menu bar 3 Select Print ...

Page 43: ...dwn as the printer For additional settings click on Show Details For detailed information see Mac OS Printer Properties 5 When the settings are correct click Print PRINTING FROM YOUR ANDROID MOBILE DEVICE See Installing The Mobile Application to ensure your device is print ready ...

Page 44: ...C30dwn User Guide 41 1 Select and open your document in preferred viewer You may also directly print photos or files by tapping the More icon when applicable Then select Print 2 Select the Visioneer Rabbit PC30dwn as the printer ...

Page 45: ...y in the paper tray Color allows you to print your document using the toner saving mode Orientation invert makes each image pixel inverted to its complementary color For example the original black text on white background becomes white text on black background Two sided have the document printed on both sides of the paper Pages select All to print every page or specify the pages to print 4 Observe...

Page 46: ...Printing Visioneer Rabbit PC30dwn User Guide 43 1 Select and open your document in preferred viewer 2 Tap the Share icon 3 Tap on Print ...

Page 47: ...abbit PC30dwn Printing 44 User Guide 4 Select the Visioneer Rabbit PC30dwn as the printer 5 Observe the settings are correct Tap Print CANCELING A PRINT JOB There are two ways to cancel a print job 1 From your PC ...

Page 48: ...Rabbit PC30dwn s icon select See what s printing Select the print job you want to cancel and right click on it then select the correct acting Mac OS users can normally stop a print request by going to System Preferences Printers Scanners and select Open Print Queue Select the print job you want to cancel then move it to the trash 2 Press the Cancel Button on the control panel ...

Page 49: ...30dwn Printing 46 User Guide WINDOWS PRINTER PROPERTIES These options are available when you select Properties from the Print Window Basic Orientation change the orientation portrait or landscape of the printed documents ...

Page 50: ...o lighten or darken your document Density level 1 7 Default 3 Toner Save allows you to print your document using the toner saving mode Invert invert makes each image pixel inverted to its complementary color For example the original black text on white background becomes white text on black background Paper Original Size select the size of paper loaded in the designated tray A4 A5 A6 B5 JIS B6 JIS...

Page 51: ...ne N up Style select the layout direction you want when printing multi page document on a single sheet Right then Down Down then Right Left then Down Down then Left Output Paper Size this will resize the text images on the page to the paper selected size Actual Size print the actual size of your document User Define Scale you can reduce or enlarge your printed image using the Slider Bar Scaling ra...

Page 52: ... check the box to print the watermark on the first page only otherwise the watermark will print on all pages Text select New Add to add new watermark text Click the Edit button to change or the Remove button to delete Image select New Add to add watermark image Click the Edit button to change or the Remove button to delete You can choose your image in file format such as BMP TIFF or JPEG ...

Page 53: ...um Dark Darkest Size specify the size of your watermark text from 1 to 288 Angle specify the angle of the watermark text from 0 to 360 2 Click the OK button to save the settings If the new watermark text is created successfully the watermark name will be shown in the Text list Editing a Text Watermark 1 Choose the watermark name that you wish to edit from the Text list 2 Click the Edit button The ...

Page 54: ... specify a relative density for the watermark text Lightest Light Medium Dark Darkest 2 Click the OK button to save the settings If the new watermark text is created successfully the watermark name will be shown in the Text list Editing a Image Watermark 1 Choose the watermark name that you wish to edit from the Image list 2 Click the Edit button The Watermark Edit dialog box appears 3 Change your...

Page 55: ... to print on both sides of the paper Flip Horizontal select to flip the duplex document on the left edge Flip Vertical select to flip the duplex document on the bottom edge Note The duplex feature supports only page sizes of A4 B5 JIS and letter with paper weight between 60g m2 and 105g m2 ...

Page 56: ...pecify to feed from the main paper tray or the manual feed Media type this feature is disabled for the Visioneer Rabbit PC30dwn Layout Pages per sheet select the number of pages to be printed on a single sheet of paper Select between Off 2 2 pages in 1 4 4 pages in 1 9 9 pages in 1 16 16 pages in 1 Layout Direction select the layout direction you want when printing multi page document on a single ...

Page 57: ...int print all pages or odd or even pages only Page Order print in current order or reverse the order during print Scale to fit paper size the data will be resized to fit the selected paper size Cover Page None the document will be printed with no cover page Before document a cover page will be added at the beginning of your printed document After document a cover page will be added at the end of y...

Page 58: ... the amount of time the printer waits for data to come from computer during a job If the data stream pauses for longer than the specified number of seconds the job is canceled Permitted timeout values 60 1800 seconds default timeout values 300 seconds Default changes all setting values back to factory default ...

Page 59: ...Visioneer Rabbit PC30dwn Printing 56 User Guide ...

Page 60: ...ess between 7 110 lbs paper 28 413 g m2 Embossed plastic card up to 1 25 mm thick DOCUMENTS TO AVOID COPYING The documents in this list can be copied but please note that scanning documents of this type will reduce the life of the device Maintenance will be required more often and replaceable parts will wear faster These types of documents will jam more frequently and damage to the original docume...

Page 61: ...e damage to the device Items outside of the specified supported sizes thickness and weight defined in this document Non rectangular or irregularly shaped paper will cause the device to detect and report document skew errors or paper jams Carbon paper that will leave residue in the device and on the rollers that will transfer to the next set of documents scanned Documents with hard items attached s...

Page 62: ...ing will begin MULTIPLE SIMPLEX COPIES 1 By default the Simplex Light should be lit on the Control Panel Note If the Simplex Light is not lit press the Mode Button until the Simplex Light is lit as indicated 2 Load your document with the text side facing outward and align the paper to the right edge of the feeder 3 The copying process will automatically begin The paper will be guided through the f...

Page 63: ...ll begin Repeat the previous step for more copies of the same document Note If the Status Light is no longer flashing you will need to restart the copying process DUPLEX COPY 1 Press the Mode button until the Duplex Light is lit as indicated 2 Load your document with the front side facing outward and align the paper to the right edge of the feeder Status Light Power Button Mode Button Duplex Light...

Page 64: ...r document with the back side facing outward and align the paper to the right edge of the feeder 5 The copying process for the back side will automatically begin The paper will be guided through the feeder 6 Once the scanning is complete the printing will begin The printer will print one side then the other side automatically MULTIPLE DUPLEX COPIES 1 Press the Mode button until the Duplex Light is...

Page 65: ...ugh the feeder 4 Once the copy of the first side is complete observe that the Status Light is flashing Load your document with the back side facing outward and align the paper to the right edge of the feeder 5 The copying process for the back side will automatically begin The paper will be guided through the feeder 6 Once the scanning is complete the printing will begin The printer will print one ...

Page 66: ...ARD COPY Note When the Duplex Light is lit and your original document is smaller than the A5 size 210 x 148 mm the machine will enter into the ID card mode and automatically print the front and rear sides of your original on the same side of the sheet 1 Press the Mode button until the Duplex Light is lit as indicated 2 Load your ID card with the front side facing outward and align the paper to the...

Page 67: ... the back side will automatically begin The ID card will be guided through the feeder 6 Once the scanning is complete the printing will begin The printer will print one side then the other side automatically MULTIPLE ID CARD COPIES Note When the Duplex Light is lit and your original document is smaller than the A5 size 210 x 148 mm the machine will enter into the ID card mode and automatically pri...

Page 68: ...at the Status Light is flashing Load your document with the back side facing outward and align the paper to the right edge of the feeder 5 The copying process for the back side will automatically begin The ID card will be guided through the feeder 6 Once the scanning is complete the printing will begin The printer will print one side then the other side automatically Press on the Power Button with...

Page 69: ...Visioneer Rabbit PC30dwn Copying 66 User Guide 7 Another copy of your document will begin Repeat the previous step for more copies of the same document ...

Page 70: ... any open flame or heat source as any form of alcohol is flammable Always read the instructions in each section carefully the instructions are specific to the part you are installing or servicing Move the Visioneer Rabbit PC30dwn to an area that has adequate room for opening the Visioneer Rabbit PC30dwn If your Visioneer Rabbit PC30dwn has a power cord and or power switch always turn off the Visio...

Page 71: ...ill liquid on the Visioneer Rabbit PC30dwn or any of its components PRINTER STATUS MONITOR The Printer Status Monitor allows you to monitor your printer s status get information on consumable parts and alerts you when printer errors occur Printer Status Monitor is available when the printer is connected directly to a host computer via the USB port or a network port Printer Status Monitor is instal...

Page 72: ... or any current errors 6 Consumables click to display the information of the paper tray and the consumables parts such as Drum Unit Toner Cartridge 7 Get Errors get a log of current errors related to selected printer listed in the Information Box 8 Delete Errors deletes the listed errors in the Information Box 9 Save to CSV save error messages to a CSV file 10 All Users Jobs check the box to displ...

Page 73: ...ktop 3 Show Pop up Warning Message check this box to allow pop up warning messages to appear on your desktop 4 Language select the display language of the Printer Status Monitor Consumables Window 1 Toner Remaining indicates the percentage of toner left 2 EP Remaining indicates the percentage of EP before changing 3 Fuser Remaining does not apply ...

Page 74: ...e feed error 200000 Please open front cover to clear the paper and load paper to proper tray Fuser error 201600 201604 5 201613 201615 201618 201621 201623 Please restart printer If the error persists call technical support for help Device lamp error 940305 Close the scan module and then restart the printer If the error persists call service personnel for help AFE R W error 940306 Restart the prin...

Page 75: ...enu button and then choosing System Management Calibration Reset count fail Please try again later Please try again by pressing the Menu button and then choosing System Management Reset count Setting fails Please try again later Setting the Menu option fails Check your setting Full page not support N in 1 The Full page feature does not support N in 1 2 in 1 or 4 in 1 Custom zoom not support N in 1...

Page 76: ...or 201712 Printer Drum Unit NVRAM writing error 201713 Printer Drum Unit NVRAM reading error 201714 Printer Drum Unit NVRAM comparing error 201721 Printer Toner NVRAM reading error 201722 Printer Toner NVRAM writing error 201723 Printer Toner NVRAM reading error while comparing 201724 Printer Toner NVRAM comparing error 201730 Printer uses wrong NVRAM Address 302651 Network_INIT_FAIL network initi...

Page 77: ...sorption Lightly printed document entire page 1 Make sure that the toner cartridge is fully installed 2 Make sure that the Toner Save setting is turned off in the printer driver 3 Try using a different type of paper 4 The toner cartridge might be almost empty Replace the toner cartridge Lightly printed partial page 1 Make sure that the toner cartridge is fully installed 2 The toner level might be ...

Page 78: ...blank page Check if there is enough toner in the toner cartridge If not please replace the toner cartridge If this error happens again call service for help Defective image of regular interval 1 Use a clean and soft cloth to wipe the off the dust or particle on the drum unit See page 98 2 If the error occurs again contact the technical support Loose toner 1 If you have observed a rougher texture o...

Page 79: ...ont cover and pull drum unit out to clear jam paper Paper jam 200327 Please open front cover and pull drum unit out to clear jam paper Paper jam 200328 Please open front cover and pull drum unit out to clear jam paper Paper jam 200329 Please open front cover and pull drum unit out to clear jam paper Paper jam 200330 Please open front cover and rear cover to clear jam paper Paper jam 200331 Please ...

Page 80: ...ides to the paper size and insert the paper evenly into the ADF Front Cover Open the front cover by pulling the handles of the front cover on both sides Rear Cover Open the front cover by pulling the handles of the front cover on both sides Paper Tray Pull the duplex tray beneath the rear cover out of the main unit Manual Tray Remove any paper lodged in the manual feeder ...

Page 81: ...device can help to ensure continual optimal performance Using a soft lint free cloth wipe down all plastic surfaces on the device 1 Open the Front Cover and the Rear Cover 2 Pull down the Fuser Path 3 Pull down the Release Arm on both sides 4 Slowly remove the jammed paper 5 If the jammed paper remains difficult to remove remove the toner cartridge first from the front 6 Rotate the Release Wheel t...

Page 82: ...the inside of the scanner to remove dust and paper debris from the copier glass pickup and feed rollers Cleaning the inside of the device helps to keep your device operating at optimum performance Dust accumulation will prevent documents from feeding straight through the scanner dust on the scanner glass will appear as lines in the scanned image Safety Precautions Keep the isopropyl rubbing alcoho...

Page 83: ...id down to release it from the body of the scanner 2 Use a wet soft cloth with isopropyl rubbing alcohol 70 to clean the roller 3 Hold the Mode Button and Cancel Button at the same time Each time you press the combination of buttons the rollers will rotate slightly allowing you to clean the rollers efficiently 4 Close the copier door Note Be careful when cleaning the roller Do NOT force the roller...

Page 84: ...ce your thumbs on either side of the paper feed slot firmly and pull the scanner lid down to release it from the body of the copier 2 Use a wet soft cloth with isopropyl rubbing alcohol 70 to clean the copier glass 3 Close the copier door Cleaning the LPH Unit 1 Open the Front Cover ...

Page 85: ...2 User Guide 2 Remove the drum unit 3 Use a wet soft cloth with isopropyl rubbing alcohol 70 to clean the LPH unit located at the back of inside the scanner 4 Return the drum unit into the device Push it in then down 5 Close the front cover ...

Page 86: ...e Visioneer Rabbit PC30dwn User Guide 83 Cleaning the Paper Path 1 Open the Front Cover 2 Remove the drum unit 3 Check to see if the paper path has any dust if so use a soft cloth to gently remove any excess dirt ...

Page 87: ...n the IR sensors it may cause the misjudgment of paper jam For example there is error code of paper jam occurs yet in fact no jammed paper found inside the printer In this case please clean the IR sensor according to the following steps If the problem persists the sensors are probably malfunctioning Please contact the technical support to replace the sensor 1 Open the Front Cover 2 Remove the drum...

Page 88: ...t of your standard weekly maintenance of the device If too much paper dust or dust accumulates on the IR sensors it may cause the misjudgment of paper jam For example there is error code of paper jam occurs yet in fact no jammed paper found inside the printer In this case please clean the IR sensor according to the following steps If the problem persists the sensors are probably malfunctioning Ple...

Page 89: ...the sensors and wipe the back of the sensor board 3 Return the paper tray into the device Cleaning the Pad in the Paper Tray Cassette If the pad in the paper tray is smeared with paper residue or dirt paper may not feed smoothly or noise may occur during paper feeding You should clean the pad every or every 30K copies 1 Remove the paper tray ...

Page 90: ...cloth with isopropyl rubbing alcohol 70 wipe the pad 3 Return the paper tray into the device The roller cleaning WARNING After cleaning the pad ensure it is fully dried before returning the paper tray back to the device Cleaning the Drum Unit 1 Turn off the device s power 2 Open the Front Cover ...

Page 91: ...Visioneer Rabbit PC30dwn Maintenance 88 User Guide 3 Remove the drum unit 4 Remove the toner cartridge 5 Clean this area of the drum unit with a soft cloth ...

Page 92: ... the device TONER CARTRIDGE INSTALLATION The toner cartridge that comes with the product needs to be replaced after printing approximately 3 000 pages When the toner cartridge is running low you will be prompted with a Toner Low message through the printer monitoring program see Printer Status Monitor Buy a new toner cartridge here www visioneer com toner and have it ready before you receive the R...

Page 93: ...eer Rabbit PC30dwn Maintenance 90 User Guide 2 Push down on the drum unit s tab Then pull up on the tab to dislodge the drum unit 3 Pull the drum unit out towards you 4 Use scissors to carefully open the bag ...

Page 94: ...r from the toner cartridge 6 Remove tapes and protective packaging start from the front of the toner cartridge carefully pulling the tape around and off the back 7 Tilt the toner cartridge upwards to insert it in the drum unit Push down on the toner cartridge to snap it into place ...

Page 95: ...return your empty toner cartridge and or drum unit for recycling visit www visioneer com tonerreturns CALIBRATING THE COPIER MODULE Calibrate the copier module when the copied images looks fuzzy the color looks abnormal e g darker than normal after more than 8 000 scans or the scanner has been stored without use for a long time The calibration process resets the Contact Image Sensor to resume its ...

Page 96: ...evice is now ready to be calibrated 6 Remove the calibration sheet from the bag gently hold by the edges 7 Insert the calibration sheet into the copier module the barcode facing inside 8 The scan will stop and continue This indicates that the calibration is in process 9 When it is complete the settings light will be off 10 The copier module is now calibrated and you may resume copying Mode Button ...

Page 97: ...selected another source for images Make sure Visioneer Rabbit PC30dwn is selected as the device Problem Why does my device not function after performing a system restore on Windows The system restore process may have corrupted some of the driver components It is recommended that you reinstall your device driver Please refer to Uninstalling Your device on page 96 for installation instructions Probl...

Page 98: ...us Light Steady green indicates the device is ready Flashing green indicates that the device is working Flashing red the device is reporting an error Network Light Steady white Wi Fi ethernet are connected Blinking green ethernet only is connected Steady blue Wi Fi only is connected Blinking blue Wi Fi Direct only is connected Ready Light Steady green indicates that the device is on and ready No l...

Page 99: ... so in the instructions below Open the list of installed programs in the Windows Control panel Windows 7 and later Open Programs and Features Uninstalling the device driver 1 In the list of installed programs click on Visioneer Rabbit PC30dwn driver 2 Click the Change Remove or Uninstall button 3 Click Yes when asked to confirm that you want to remove the driver When the driver uninstallation is c...

Page 100: ...ages such as Business Cards we recommend using the front feed General Specifications Optical Resolutions 600 dpi Internal Bit Depth 48 bit Output Bit Depth 16 bit Scan Method Duplex Automatic Document Feeder ADF Image Sensor CIS Contact Image Sensor Light Source RGB LED lamp Interface USB 2 0 Certifications USB 2 0 RoHS FCC Class B US and Canada Operating Temperature 50 91 F 10 33 C without conden...

Page 101: ...S SMB DHCP DNS Frequency Range 2 4 GHz and 5 GHz Wired Network Specification Connectivity RJ 45 Ethernet 10 100 1000 Mb Communication Protocol TCP IP DHCP DNS Configuration Requirement IP address Subnet mask Gateway Cable Information USB cable USB Cable 2 0 A M B M 4P L 1850mm UL2725 28AWG CA1004020233510 Longwell Color transparent W Core 75 RoHS Power Cord AC Power Cord US 3P 10A 125V L 1800mm 3C...

Page 102: ...Visioneer Rabbit PC30dwn User Guide 99 VISIONEER RABBIT PC30DWN PARTS LIST Part Name Part Number USB 3 0 Cable 35 0118 000 Power Cord 35 0269 000 Ethernet Cable 35 0270 000 Calibration Sheet Call technical support ...

Page 103: ...Visioneer Rabbit PC30dwn Maintenance 100 User Guide ...

Page 104: ...NTERFACE To access the Scanner s Web Interface you will first need to locate the IP Address Finding the IP Address This is your scanner s IP address It is used to access the Scanner s Web Interface 1 Press and hold the Cancel Button to print the System Page 2 Locate the PC30dwn s IP Address ...

Page 105: ...Visioneer Rabbit PC30dwn The Scanner s Web Interface 102 User Guide 3 Open a browser and enter the IP address of your printer 4 The scanner s embedded web page appears ...

Page 106: ...urrently installed firmware version Homepage Version Displays the version of the embedded web page Ethernet IP Address Displays the IP address Ethernet MAC Address Displays the MAC address Wi Fi IP Address Displays the Wi Fi address Wi Fi MAC Address Displays the Wi Fi MAC address Wi Fi SSID Displays the Wi Fi SSID address Hotspot IP Address Displays the Hotspot IP address Hotspot SSID Displays th...

Page 107: ... Scanner s Web Interface 104 User Guide Report Click Download to download the System Usage Page which can also be printed by pressing and holding the Cancel button This contains the system usage information and the system settings ...

Page 108: ... the web page English Sleep Mode Choose if you wish to enter energy saving mode and how long to wait to enter the energy saving mode after your last action ECO mode 5Min 15Min Default 30Min 1Hr 2Hr 4Hr Auto Off Choose how long to wait before shutting down the product automatically after your last action Off Default 5Min 15Min 30Min 1Hr 2Hr 4Hr ...

Page 109: ...efault values V MAG Adjustment Choose to adjust the vertical magnification rate of the printer 0 4 0 2 0 0 2 0 4 Print Supplies Status Alert Page When supplies are low a status alert page will be printed On Off Blank Page Allow the device to identify blank pages On Off Blank Page Detection Level Define how sensitive the blank page detection should be Easy to be detected as document Normal Easy to ...

Page 110: ...mply edit and click Update Item Description Copy Mode Select the copy mode that suit your original document Text Mixed Density Displays the default density level Default 4 range 1 7 Toner Save Select On Off Selecting On will print documents in draft mode saving you toner Layout Display the default layout for your output Up Down Left Right Front Rear ...

Page 111: ... Mask Enter your specified IP address for the subnet mask Default Gateway Enter your specified IP address for the the gateway Obtain WINS DNS server address automatically Off On Preferred DNS Server Enter the preferred DNS server address for the product Alternate DNS Server Enter the alternate DNS server address for the product Preferred WINS Server Enter the preferred WINS server address for the ...

Page 112: ...Item Description Security Configuration Filter Specify if you wish to enable or disable the filter configuration Disable Enable Filter Configuration Specify your filter mode to allow some IPs to access the device or deny some IPs from accessing the device Allow Deny IP Address Filter Configuration IP Address Filter Configuration Four types of Start IP and End IP can be specified Mac Address Filter...

Page 113: ... Rabbit PC30dwn The Scanner s Web Interface 110 User Guide To update the product s firmware 1 Click Browse to find the firmware file on your computer 2 Click Update to begin the updating process for your product ...

Page 114: ...reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an...

Page 115: ...ting Environment Health and Safety Xerox NL Sint Jansweg 15 NL 5928 RC VENLO Turkey RoHS Regulation In compliance with Article 7 d We hereby certify It is in compliance with the EEE Regulation EEE yönetmeli ine uygundur COPY REGULATIONS United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imp...

Page 116: ... of any Foreign Government Bank or Corporation 4 Copyrighted material unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 5 Certificates of ...

Page 117: ...rnment of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 8 Documents regi...

Page 118: ...egulatory Information Visioneer Rabbit PC30dwn Software User Guide 115 Note This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel ...

Page 119: ...Visioneer Rabbit PC30dwn Appendix A Regulatory Information 116 User Guide ...

Page 120: ...regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site Perchlorate Material This product may contain one or mor...

Page 121: ...Visioneer Rabbit PC30dwn Appendix B Compliance Information User Guide ...

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