Visel Italiana Q-Retail 3 User Manual Download

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1. PRODUCT PRESENTATION

Visel Q-Retail 3

is the third generation of classic queuing system be able to manage, through a stan

dalone device, the turn ticket and any type of multimedia content streaming like as digital signage.

Technical specifications

Android OS 5.1.1 on Cortex-A53 Octa-core at 64 bit 1.5 Ghz

Internal storage up to 8 GB eMMC

Wi-Fi, Bluetooth and LAN (Ethernet) connectivity

Q-Retail 3.0 licensed application preinstalled

QS-Keypad or Retail Console desktop application for advanceing counters

Customizable features

“Now serving” label

Up to two services with own color

Numbers’ residence time

Your logo

Scrolling messages and Feed RSS (Internet connection required)

Weather forecasts informations for your city (Internet connection required)

Multimedia playlist with streaming flows integration

Text-to-speech vocal assistant

Vocal messages scheduler with customizable time interval

Fig. 1

Summary of Contents for Q-Retail 3

Page 1: ...USER MANUAL Q Retail 3 ...

Page 2: ...INDEX 1 PRODUCT PRESENTATION 2 FIRST INSTALLATION 3 CONFIGURATION 4 USAGE WITH QS KEYPAD 5 USAGE WITH RETAIL CONSOLE 6 TROUBLESHOOTING ...

Page 3: ...Bluetooth and LAN Ethernet connectivity Q Retail 3 0 licensed application preinstalled QS Keypad or Retail Console desktop application for advanceing counters Customizable features Now serving label Up to two services with own color Numbers residence time Your logo Scrolling messages and Feed RSS Internet connection required Weather forecasts informations for your city Internet connection required...

Page 4: ...for obtain automati cally an IP address DHCP is enabled If you need to configure Q Retail with manually ip please follow these simple steps 1 Plug an usb mouse in an USB port 2 Right click to close Q Retail app 3 Go to Android settings 4 Select Other from left then Ethernet and finally Advanced configuration 5 Unselect DHCP and setup your LAN parameters Configure for WiFi connection Is also possib...

Page 5: ...age or you can download from web here http www visel it support php After the installation on a PC connected under the same subnet mask of Q Retail LAN run it through the link on your Desktop To start Q Retail configuration click on Search devices Q Discovery will search Q Retail and will show it on the found devices list Fig 3 ...

Page 6: ...buttons Identify An utility to know on which device you are working After you click this button will appear on the device mo nitor an information message with device name and firmware version Reboot System Click this button to reboot device Activate All our devices are pre activated by default In other case if your device request an activation you will need an activation key to paste into the wind...

Page 7: ...ng call Sound Set the incoming call sound Turn label Change the text of the upper right label Numbers stay time Regulate the stay time on screen for call s boxes When the stay time will be reached Q Retail will minimize the call s boxes like as the picture Fig 6 Fig 5 Fig 6 ...

Page 8: ...alizzeranno il numero di digit scelti Digital signage elements The digital signage elements manager Playbox is improved in this firmware version You will be able to ma nage each file like as TV direction Media native resolution 1440x900 Medias with different resolution will be auto stretched up to monitor resolution Supported formats for images JPG GIF BMP PNG also with alpha channel Supported for...

Page 9: ...ometimes this control is disable for example for audio and video files with whi ch Q Retail will be able to calculate the duration Volume Set the element s volume This control is disable for image files Weather e Feeds How we told before Q Retail shows informations on weather forecasts and rss feeds City for forecasts Click on below box and select your favorite city Fig 8 ...

Page 10: ... is the same of the configuration in this example Q Retail will show the text Ultim ora dalla pagina di ANSA and then all titles of ansa rss feed To confirm click on Save Vocal assistant Q Retail implements an internal Text to speech engine In this new version it can manage the volumes of media player to prevent any possible waveform overlap Enable the pronunciation of incoming calls and voice mes...

Page 11: ...ch engine 4 USAGE WITH QS KEYPAD The basic instrument to use Q Retail is QS KEYPAD Following you learn how to use this pad to mana ge turn numbering Fn Not used S1 S2 Enable service 1 or service 2 C1 C2 Reset counter of service 1 or 2 Call the previous number 0 9 V Call a specific number Call the next number R V Recall the current number USB Receiver Wireless Receiver for QS KEYPAD Is possible to ...

Page 12: ...le with RetailConsole msi file After the installation will be complete run the application from created link on desktop Basic functions Make a call to next turn Make a call to back turn Make a recall to current turn Secondary fuctions Exit from application Change the actual service if Q Retail is configured on Multiservice Open settings window Call specific turn ...

Page 13: ...n via Q Discovery by clicking the Reboot System The product starts and shows the following message Q Retail has terminated abnormally It is likely that in the setup operations there may be a network error and damaged inside the settings file If so follow these simple steps 1 Connect a mouse in one of the two USB ports 2 Right click in the center of the screen to close the application 3 Go to the m...

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