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3: Getting started

3.4

Connecting the power supply

1.

Plug the power cable into an electrical socket suitable for a DC12V/1A power

supply.

2.

The router initialises. The Power LED lights green, the CONFIG LED flashes, and

all the LEDs temporarily light in sequence. Then the router activates.

© Virtual Access 2014
Virtual Access GW2020 Series Router Quick Start Guide

Issue 1.8

Page 8 of 18

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Summary of Contents for GW2020 Series

Page 1: ...Virtual Access GW2020 Series Router Quick Start Guide ...

Page 2: ... GSM1800 MHz 6 3 Getting started 7 3 1 Serial number 7 3 2 Inserting the SIM card 7 3 3 Connecting the antenna 7 3 3 1 Antenna diversity 7 3 4 Connecting the power supply 8 4 LED behaviour 9 4 1 Main LED behaviour 9 4 2 Ethernet port LED behaviour 10 5 Configuring the GW2020 Series router for 3G 4G access 11 6 Firmware updates information 17 7 Troubleshooting 18 Virtual Access 2014 Virtual Access ...

Page 3: ...DANGEROUS SUBSTANCES Semiconductor devices contain dangerous substances such as beryllium and arsenic Electronic devices must not be opened If they become damaged they must only be handled using protective gloves If the substances inside the electronic devices come into contact with broken skin or wounds hospital care must be sought immediately Electronic components must be disposed of as hazardou...

Page 4: ... to connect in all possible conditions Therefore you should not rely solely on any wireless device for life critical communications 1 5 Product disposal The United Kingdom and Republic of Ireland are under an obligation to minimise the disposal of Waste Electrical and Electronic Equipment WEEE in domestic waste and encourage recycling recovery and environmentally sound disposal Virtual Access is c...

Page 5: ...he fourth generation of mobile communication technology standards It is a successor to 3G and provides greater bandwidth 2 2 GPRS GPRS General Packet Radio Service uses packet switched technology to transmit small bursts of data The 3G or 4G modem on the GW2020 Series supports multi slot class 6 which allows a maximum data rate of 384Kbps class 3 The maximum data rate available to the 3G or 4G mod...

Page 6: ...ables the 3G modem to transmit data over the EGSM Extended Global System for Mobile communications frequency or the GSM frequency The modem behaves as a dual band mobile phone behaves Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 6 of 18 ...

Page 7: ...ner top left 3 Gently push the SIM card into SIM slot 1 until it clicks in 4 To remove the SIM card gently push the SIM card The card will click out 3 3 Connecting the antenna The GW2020 Series router is shipped with one antenna suitable for the model you ordered If you require antenna diversity contact your reseller Screw the antenna into the back MAIN SMA connector 3 3 1 Antenna diversity The GW...

Page 8: ...al socket suitable for a DC12V 1A power supply 2 The router initialises The Power LED lights green the CONFIG LED flashes and all the LEDs temporarily light in sequence Then the router activates Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 8 of 18 ...

Page 9: ...wer Off No power boot loader does not exist Config LED On Unit running a valid configuration file Flashing slowly Unit running in recovery mode 5 Hz Flashing quickly Unit running in factory configuration 2 5 Hz SIM LEDs On SIM selected and registered on the network Off SIM not selected or SIM not inserted Flashing SIM selected and not registered on the network Signal LEDs None PPP not connected or...

Page 10: ...D is on the right hand side Figure 3 Ethernet LED activity on the rear of a GW2021 router Link LED green Off No physical Ethernet link detected On Physical Ethernet link detected ACT LED amber Off No data is being transmitted received over the link Flashing Data is being transmitted received over the link Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 10 o...

Page 11: ...gateway or set the card to receive an IP via DHCP 3 When the router has booted up browse to 192 168 100 1 and enter the default user name and password User name root Password admin Figure 4 The GW2021 login page 4 Click Login If the router is operating in its factory configuration mode a warning message appears explaining that after you have made changes you must switch the router to config 1 for ...

Page 12: ...e and click OK 6 To configure any relevant interface go to the top menu select Network Interfaces Figure 6 The GW2021 interfaces menu 7 Click Edit on WAN or LAN to make your changes For WAN connectivity the Common Configuration page appears Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 12 of 18 ...

Page 13: ...ername and password 11 Click Save Apply 12 To enable a 3G 4G connection to connect on boot up select the Advanced Settings tab 13 Select Bring up on boot 14 Click Save 15 When you have made all your changes you can view a change summary by clicking UNSAVED CHANGES in the top menu Figure 8 The unsaved changes button in the top menu A list of unsaved changes appears Virtual Access 2014 Virtual Acces...

Page 14: ... can switch the router s configuration file to config1 18 Click System Backup Flash Firmware Figure 9 The flash operations page 19 In the Flash operations page click Switch config A rebooting message appears Figure 10 The rebooting message Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 14 of 18 ...

Page 15: ...d select Network Interfaces The WAN interface will show receive and transmit packets and an IP address Figure 11 The interfaces overview page 21 To view 3G 4G connectivity information select Status Mobile Stats The Mobile 3G information page appears Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 15 of 18 ...

Page 16: ...5 Configuring the GW2020 Series router for 3G 4G access Figure 12 The mobile 3G information page Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 16 of 18 ...

Page 17: ... information 6 Firmware updates information To obtain firmware updates for your GW2020 Series router contact your reseller Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1 8 Page 17 of 18 ...

Page 18: ...onfiguration The SIM is not inserted Power off the GW2020 insert the SIM card and then power on the GW2020 The APN is incorrect Check you have configured the correct APN SIM username or password or both are incorrect Check the correct SIM username and password settings There is a connection failure Check the status of Connection Monitor From the Start page browse to Advanced Connection monitor The...

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