Help direct to your sofa
For the latest info on using your TiVo box,
more on troubleshooting, or topics not
covered in this Guide, go to the Help app.
In the Help app you will fi nd all sorts of
information about your TiVo service as
well as other Virgin Media products
and services.
1. Select Help & Settings
on the Home screen.
2. Select Help.
Setting and using My Favourites
When you have the TV Guide or Mini
Guide open, you can jump straight to
your favourite channels by pressing
and then selecting
My Favourites.
To create or edit your list of favourite
channels:
1. Select Help & Settings
on the Home
screen.
2. Choose Settings.
3. Choose Channels.
4. Select Channel List.
5. Highlight a channel and press
on your remote to make it a favourite.
6. To remove a channel from your
favourites, press
Network settings
Your box regularly connects to our cable
network to get updated programme listings
and other info. You may be asked to access
this screen if you phone us for help.
To see your network settings:
1. Select Help & Settings
on the Home screen.
2. Choose Settings.
3. Select Network.
4. Choose one of the available options.
Connect to the Virgin Media
TV service now
Normally, you won’t need to choose
this option as your box connects to the
network automatically every few hours.
But if you choose to connect manually
you’ll be able to see the status of the
connection. While your box is connecting,
you can still watch live TV, set up
recordings and search for shows.
Test connection
Test your connection and run tests
related to your network.
View network status
View details about your network
connection.
