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Find the answers fast, online
If you’re having problems but can still
get online, visit our online help area at
virginmedia.com/help.
You’ll find
information on everything from
setting up email addresses to wireless
internet access.
Your broadband service
is down?
To find out about any network
issues, call our status line for
free on 0800 052 4315 or visit
virginmedia.com/servicestatus
Need computer or gadget help?
No worries. Whether your computer or
wireless network is misbehaving
or your BlackBerry® is on the blink,
download our free Digital Home
Support tool from
virginmedia.com/dhs
or call 0800 014 7392 .
My Virgin Media
This is a dedicated area online where
you can manage and take control of
your account.
Simply go to
virginmedia.com/myvirginmedia
and
login using your username (your
Virgin Media email address) and
password which was created during
broadband set up.
In My Virgin Media you can get free
Computer Security, Backup & Storage
and Email. You can even manage bills
and payments from here.
*For details about how much it costs to
call our team, visit our website at
virginmedia.com/callcosts
need Some HeLp?
HoW to GEt HELp WHEn YoU nEEd It
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29/10/2010 10:50
