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Virgin Media Super Hub, Installing

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Virgin Media Super Hub Installing Download Page 13

13

 

WIrEd ConnECtIon

Laptop

Cable  

wall socket

Power 

socket

Ethernet cable

(wired connection only)

Super Hub

Ethernet port

First make sure your computer is 
switched off. Switch on the Super Hub 
and the large button on the front of 
the unit should flash. When the large  
button is a static blue colour, switch on 
your computer. 

Take the Ethernet cable and connect 
one end to one of the LAN ports on the 
Super Hub. Connect the other end to
 your computer’s Ethernet port.

Now you’ve completed this 
section, go to page 14 to 
activate your Virgin Broadband. 

113775_VM_Super Hub_MainGuide_AW02.indd   13

29/10/2010   10:50

Summary of Contents for Super Hub

Page 1: ...INSTALLINGYOUR VIRGIN MEDIA Super Hub 113775_VM_Super Hub_MainGuide_AW02 indd 1 29 10 2010 10 50...

Page 2: ...s guide to take the hassle out of getting set up Before you start you need to have had your computer connected to our network by one of our engineers or by yourself if installing services using QuickS...

Page 3: ...asswords and emails 15 A few things to note frequently asked questions 19 Your questions answered trouble getting online 22 Tips that are always worth trying getting the best of broadband 23 Why is my...

Page 4: ...nnects your computer to your Super Hub but only if you decide not to go wireless Longer Ethernet cables are available to purchase at your local computer shop Ethernet cable First check you ve got all...

Page 5: ...is securely connected to the back of your Super Hub and the power is switched on at the wall How you connect wirelessly depends on your computer s operating system Check that the Super Hub s wireless...

Page 6: ...ess USB Adapter To install the adapter connect it to a spare USB port and the adapter will install itself Once installed the adapter will display the following information panel Connecting to the Supe...

Page 7: ...until the adapter s LED starts flashing blue and then release it The adapter will now wirelessly connect to your Super Hub with a successful sync indicated in the adapter s information panel and on yo...

Page 8: ...s Network Connection icon and select View Available Wireless Networks Step 3 This will display all wireless networks in range of your computer The SSID wireless network name of your wireless network s...

Page 9: ...assphrase remember this is case sensitive Once you ve successfully connected you can close the Wireless Network Connection window Your computer is now connected to your Super Hub wirelessly Now you ve...

Page 10: ...wireless network name click Refresh icon in the upper right corner Select your wireless network and click Connect in the lower right corner Step 3 Depending on your version of Windows you may be pres...

Page 11: ...ase remember this Passphrase is case sensitive Once you ve successfully connected you can close the Wireless Network Connection window Your computer is now connected to your Super Hub wirelessly Now y...

Page 12: ...irginmedia1234567 Step 4 In the Password field you will need to enter the password Passphrase for your wireless network and click OK your Passphrase can be found on the label on the back of your Super...

Page 13: ...ge button on the front of the unit should flash When the large button is a static blue colour switch on your computer Take the Ethernet cable and connect one end to one of the LAN ports on the Super H...

Page 14: ...your set up This process takes around 20 30 minutes During this process you ll set up your email address take a few seconds to read the next page as this will help get things sorted And that s it When...

Page 15: ...both upper and lower case characters so a is different to A To improve security you should ideally add 3 numbers to the end of your password Examples of how to set your password Base it on your mother...

Page 16: ...the following screen will appear Step 2 You are prompted to enter your Super Hub Username and Super Hub Password These can be found on the label on the back of your Super Hub under Super Hub settings...

Page 17: ...devices adapters which operate in 5GHz mode such as the Super Hub Wireless USB Adapter However any older devices 2 4GHz only may not be able to connect to your wireless network when operating in this...

Page 18: ...in Media support team Please remember to disable it once support has been given Super Hub Version Allows you to view the Software and Hardware versions of the Super Hub This can help our support teams...

Page 19: ...d connect your computer directly to your Super Hub with an Ethernet cable What wireless encryption should I be using WEP WPA or WPA2 Full wireless N performance can only be achieved on devices that us...

Page 20: ...g like virginmedia1234567 but you can change this if you like The Passphrase is a password used to securely connect to your wireless network The default will be something like abcdefgh but you can cha...

Page 21: ...n the rear of your Super Hub either via the Super Hub Settings area see page 14 or using the Rest pin hole which can be found on the bottom left edge of your Super Hub Place a pin or similar into the...

Page 22: ...computer and the Super Hub off Then switch on the Super Hub and the Virgin Media button on the front of the unit should flash When the button is a static blue colour you can switch your computer back...

Page 23: ...You ll want your computer to be safe and protected when you re online We do too That s why all Virgin Broadband customers get free Security software Here s what Virgin Media Security covers Anti virus...

Page 24: ...s on the blink download our free Digital Home Support tool from virginmedia com dhs or call 0800 014 7392 My Virgin Media This is a dedicated area online where you can manage and take control of your...

Page 25: ...ts to call our team visit our website at virginmedia com callcosts Important info you need to remember Please write down your details in the boxes below Account Number Internet Username Internet Passw...

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