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2. Logging on / off your IP Phone 

 

Log on: 

Using the specific username and password 
provided to you by Virgin Media Business: 

 

Enter the username. Press OK 

 

Enter the password. Press OK. 

Log off: 

 

Press Service key or Menu soft 
key 

 

Press OK and YES. 

 

3. Changing your password 

While a default password is supplied to you by 
Virgin Media Business, it is recommended that 
you change your password when initially 
configuring your IP Phone. To change your 
password: 

 

Press the Service key and scroll 
down using the bottom Menu 
Navigation key until you reach 
USER. Press OK 

 

Again using the Menu 
Navigation keys, scroll down the 
feature menu until you find 
PASSWORD. Press OK 

• Enter your old password. Press OK 

• Enter your new password. Press OK 

• Re-enter password for verification. 

• Press OK – your password has been changed. 

 

4. Making a call 

In addition to lifting the handset users can use the 
handsfree capability to place a call. To do this: 

 

Lift the handset or press the 

Headset 

or 

Handsfree

 key 

 

Dial the number 

 

To terminate the call, replace 
the handset or press the End 
Call key. 

Note: Users also may make calls using the 
Incoming / Outgoing Call Log keys. The last 
number can be redialled by pressing ## 

5. Receiving a call 

In addition to the handset ringing, your message 
indicator lamp will flash* to notify you of an 
incoming call. To pick up the call: 

 

Lift the handset or press the 
flashing 

Line

 key 

 

 

To terminate the call, replace 
the handset or press End Call 
key. 

* Missed calls will also activate the indicator lamp. 

6. Placing a call on hold 

Placing a received call on hold, allows users to 
transfer the call, answer another incoming call, or 
to conference in a third party. To place a call on 
hold: 

 

Press the Call Hold key 

 

Held party will hear music and the LCD 
indicator will flash beside the held line. 

 

To retrieve a held call, press the 

Line

 key beside the flashing 

indicator. 

IP Multimedia 11x0 Phones User Guide 

 

Page 4 of 8 

Summary of Contents for IP Multimedia 1110

Page 1: ...User Guide IP Multimedia 1110 1120 1140 1150 phones...

Page 2: ...g your voicemail 18 1150 Dedicated Feature Keys Contacting the Emergency Services IMPORTANT SAFETY NOTE When calling 999 the user s location is based on the Calling Line Identity CLI Hence the Emergen...

Page 3: ...e your voicemail message or identify your missed call via the call log 4 Soft Function keys Use the four pre labelled soft keys with the Menu navigation or service keys when prompted to action e g OK...

Page 4: ...users can use the handsfree capability to place a call To do this Lift the handset or press the Headset or Handsfree key Dial the number To terminate the call replace the handset or press the End Cal...

Page 5: ...e called has become free On hearing busy tone press the feature key labelled Ring Again The icon will go solid to show the feature can be set for the number called When the number becomes free the pho...

Page 6: ...etc you will need to use FORWARD to divert calls when you are not available Multimedia package users should use the ROUTES feature There are three main types of call forward these are Immediate On Bus...

Page 7: ...ed Telephone Network PSTN phone e g mobile Dial 08451 476647 Authentication Enter your phone number Enter your secret code Tutorial help message if first call Configure your new secret code Record you...

Page 8: ...number To receive ACD calls press the Not Ready key If you press the Not Ready key while you are on an ACD call the call is disconnected Logging out Press the Make Busy key If you press the Make Busy...

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