Viqua UVMax DWS11-A Owner'S Manual Download Page 6

12. Intended for indoor use only. System must not be exposed to 

weather elements. In seasonal applications, chamber must be 

drained to prevent freezing. 

13. Installation of this system must be in accordance with local plumbing 

and electrical codes as well as any and all applicable regulations 

and laws. 

14. The UV system is not to be used or played with by children. Persons 

with reduced physical, sensory or mental capabilities, or lack of 

experience and knowledge, are also not to handle the UV system 

unless they have been given supervision or instruction. 

15. SAVE THESE INSTRUCTIONS.

Warning:

  The UV light given off by this unit can cause serious burns to 

unprotected eyes and skin.  Never look directly at an illuminated UV lamp.  

When performing any work on the UV disinfection system always unplug 

the unit first.  Never operate the UV system while the UV lamp is outside 

of the UV chamber.

Note:   The UV lamp inside of the disinfection system is rated at an effective life of 

approximately 9000 hours.  To ensure continuous protection, replace the UV 
lamp annually.

3

8

MANUFACTURER’S WARRANTY

Our Commitment

To maximize the superior quality of disinfection, each TrojanUVMax™ product must be properly 
installed, and maintained. If you experience difficulty with your product, our Technical Support Centre 
is available to help you.

During the applicable warranty period noted below, we will provide warranty coverage, described 
below, for your product. 

How to Get Help

To obtain help under this warranty, contact the VIQUA Technical Support Center at 1 800 265 7246 
or by email at [email protected]. Please have available the model number, the date of purchase, the 
name of the dealer from whom you purchased your VIQUA product (“the source dealer”),  
as well as a description of the problem you are experiencing. A VIQUA technician will help you 
troubleshoot the problem and isolate the issue.

In order to establish proof of purchase when making a warranty claim, you will need your original 
invoice or complete and returned your warranty card through the mail or online.

Specific Warranty Coverage

Warranty coverage is specific to the following TrojanUVMax™ products: 

Ten-Year Limited Warranty for TrojanUVMax™ UV Chamber

VIQUA warrants the UV chamber on the TrojanUVMax™ products to be free from defects in material 
and workmanship for a period of ten (10) years from the date of purchase. During this time, VIQUA 
will repair or replace, at its option, any defective TrojanUVMax™ UV chamber.

Please return the defective part to your dealer, who will return it to VIQUA - a Trojan Technologies 
Company. We will either make the necessary repairs or, if it is determines that a replacement is 
required, will provide a replacement part. We will then return the part to the dealer. This warranty 
does not include shipping and handling charges which will be collected from you by the dealer.

Parts repaired or replaced under this ten (10) year warranty will be covered under warranty to the 
end of the original ten (10) year warranty period. This warranty is also subject to the conditions and 
limitations outlined under the heading “General Conditions and Limitations” below.

Three-Year Limited Warranty for Structural, Hardware and Electrical Components

VIQUA warrants the structural, hardware, and electrical components to be free from defects in 
material and workmanship for a period of three (3) years from the date of purchase. During this time, 
VIQUA will repair or replace, at its option, any defective parts covered by the warranty.

Please return the defective part to your dealer, who will return it to VIQUA - a Trojan Technologies 
Company. We will either make the necessary repairs or, if VIQUA determines that a replacement is 
required, will provide a replacement part. We will then return the part to the dealer. This warranty 
does not include shipping and handling charges which will be collected from you by the dealer.

Parts repaired or replaced under this three (3) year warranty will be covered under warranty to the 
end of the original three (3) year warranty period. This warranty is also subject to the conditions and 
limitations outlined under the heading “General Conditions and Limitations” below.

One-Year Limited Warranty for Lamps and Sleeves

VIQUA warrants original lamps and sleeves to be free from defects in material and workmanship for 
a period of one (1) year from the date of purchase. During this time, VIQUA will repair or replace, at 
its option, any defective parts covered by the warranty.

Summary of Contents for UVMax DWS11-A

Page 1: ...r UV system is designed to provide you with years of trouble free operation with minimal maintenance required 425 Clair Rd W Guelph Ontario Canada N1L 1R1 t 1 519 763 1032 tf 1 800 265 7246 US and Can...

Page 2: ...has been confirmed Hot chamber Allow UV Lamps UV Chamber to cool for a minimum of 10 minutes before handling Cut or ingestion Ensure the quartz sleeve or lamp is not broken cracked or damaged in any w...

Page 3: ...ater Chemistry 4 Installing Your UV Disinfection System 4 5 Operating Maintenance Instructions 6 7 Manufacturer s Warranty 8 9 Specifications 10 Caution Protective Ground Electrical Warning Fragile Ey...

Page 4: ...125 PSI 862 kPa Minimum operating pressure 4 PSI 27 5 kPa Maximum ambient air temperature 122 0 F 500 C Minimum ambient air temperature 320 F 00 C Maximum humidity 100 Maximum hardness 120 ppm 7 grain...

Page 5: ...sis Replacement lamps and sleeves provided under warranty will be sent to your TrojanUVMax dealer This warranty on lamps and sleeves does not include shipping and handling charges which will be collec...

Page 6: ...VMax products Ten Year Limited Warranty for TrojanUVMax UV Chamber VIQUA warrants the UV chamber on the TrojanUVMax products to be free from defects in material and workmanship for a period of ten 10...

Page 7: ...ast enclosure causing a potential for ballast failure For safety purposes the disinfection system should be connected to a ground fault interrupt circuit The disinfection system is intended for indoor...

Page 8: ...crew provided 7 The power source provided with your disinfection system must be located within 5 feet of an electrical outlet DO NOT USE AN OUTLET THAT CAN BE SWITCHED OFF IE A WASTE DISPOSAL OUTLET 5...

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