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Troubleshooting
Clearing a Media Jam
1. Open the media cover.
2. Cut off the jammed media from the media roll.
3.
Open the clamshell
to its highest position.
4. Remove the jammed media from inside the printer.
5.
Close the clamshell
and top cover.
6. Reload the media.
Clearing Clogged Ink Nozzles
Long stripes of missing print or vertical light streaks on several labels may be an
indication of clogged ink nozzles. Follow the procedure below to clear the ink
nozzles.
After each step, print and check the print quality. Proceed to the next step only if the
problem persists.
1.
Open the clamshell
and inspect the print zone (the area below the clamshell as
shown in
). Vacuum any dust or debris from the area.
NOTE:
Do
NOT
clean the printhead at this point.
Figure 13
Print zone
printhead
print zone
clamshell
Summary of Contents for VP6 Series
Page 1: ...U s e r G u i d e VIPColor VP6xx Printer Series ...
Page 36: ...36 Using the Printer ...
Page 58: ...58 Printer Maintenance ...