Message Shown
Possible Cause
Suggestion
The measurement
result of averaged
heart rate keeps
flashing.
Unstable or weak
ECG signals.
Please follow the
instructions on page
11~14 to retake the
measurement.
Measurement result
shows EE.
Failure analysis
resulted from
insufficient contact,
an interruption, or
high noise level
during measurement.
Please follow the
instructions on page
11~14 to retake the
measurement.
Problem
Possible Cause
Suggestion
The device cannot be
turned on after
pressing the power
button for 3 seconds.
1. Battery power is low.
2. Batteries are
installed with wrong
direction.
1. Replace with new
batteries.
2. Please ensure the
polarities of batteries
are matched with the
ones indicated on the
battery compartment.
The measurement
does not start after
the electrodes
touching skin.
Press too lightly.
Make sure to press the
bottom electrodes with
sufficient force.
Measurement
records disappear
from the device
storage.
Old records are
overwritten by new
ones due to storage
overload.
Download data
periodically to your
smartphones/tablets for
records keeping.
Message shows
the system
authentication
failed while running
the BP ECG
Studio.(870E N/A)
The device is not
connected with the
computer or the
installation of BP ECG
Studio failed.
Make sure the device is
well connected with the
computer and restart
the BP ECG Studio
again.
Messages
Trouble Shooting
31
32
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