WARRANTY SERVICE
If the Vioguard Cubby / Cubby+ you purchased fails to perform as warranted and you notify Vioguard of
the failure within the applicable warranty period and otherwise comply with all of the requirements
below (“How to Obtain Warranty Service”), Vioguard or its
authorized reseller will replace or repair the
product(s) or,
if the product(s) cannot be repaired or replaced, Vioguard will refund the price paid for the defective
product. Such repairs or replacement will be made at no charge to you for parts or labor, provided that
you shall be responsible for any transportation cost. If Vioguard elects to repair or replace such
products, Vioguard shall have a reasonable time to make such repair or replacement. Note: Repairs have
a 90-day warranty. If the Vioguard Cubby / Cubby+ sent in is still under its original warranty, the new
warranty is 90 days or to the end of the original one-year warranty, whichever is longer.
HOW TO OBTAIN WARRANTY SERVICE
To obtain Warranty Service, you must do the following:
1.
Promptly notify Vioguard (1-425-318-7900 or [email protected]) upon discovery of the
product(s)’ failure to perform as warranted, with a detailed explanation of the problem and
proof of the date and time of purchase.
2.
Receive a Return Material Authorization (“RMA”) nu
mber from Vioguard.
3.
Notify Vioguard of the intended shipment date to allow Vioguard to arrange for shipment
should Vioguard so desire.
4.
Return the product(s) to Vioguard with the RMA number as directed by Vioguard.
CHANGES TO WARRANTY SERVICE
Warranty service conditions are subject to change. For the latest warranty service terms and conditions
see: vioguard.com/ warranties.
