Vinotheque Wine Cellars, Owner'S Manual, Page: 23 / 28

Consumer
Care
Program
Consumer Care Program
for WhisperKool Units Only
This program is designed to quickly re-establish a cooling environment for your wine
collection. The parameters of the program are as follows.
Upon receiving your order and credit card authorization, we will send a Factory Authorized
Replacement unit to your location via 2-day service with Federal Express. The replacement
unit has been refurbished by our experienced technicians and has been tested to assure its
proper performance. Test the unit for twenty minutes prior to installation with the provided
by-pass plug. Install the unit according to manufacturers guidelines. Note: It may take up
to five minutes to start based on the start up characteristics of the PDT thermostat control.
WhisperKool F.A.R. Freight charges Total
Sizes prices Continental USA Costs
1200 . . . . . . . .$650 . . . . . . .$100 . . . . . . . . .$750
2300 . . . . . . . .$670 . . . . . . .$100 . . . . . . . . .$770
* California customers add sales tax on parts.
Upon receiving your Factory Authorized Replacement order, you will be provided an RMA-
Return Merchandise Authorization number. Once you receive your unit, please pack up
your original WhisperKool unit and return it to us within 30 days. Please be sure to
indicate this RMA number on the return-shipping label. You may ship the return unit with
any freight company of your choice.
The Factory Authorized Replacement unit comes with a complete two year parts and labor
warranty, and a five year warranty on the compressor part itself. Please follow the correct
installation guidelines when installing the replacement unit.
The replacement unit has undergone the following refurbishment process, using only new
replacement parts:
• Compressor and condenser coil.
• High and low pressure tubing.
• Thoroughly clean unit inside and out.
• Vacuum, charge and test the system
• Unit includes new thermostat
If you have any further questions, please contact Customer Service.
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