8
W W W . V I N O T E M P . C O M
PROBLEMS WITH YOUR ICE MAKER
You can solve many common problems easily, saving you the cost of a
possible service call. Try the suggestion below to see if you can solve the
problem before contacting Vinotemp at [email protected].
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Low water level.
Stop the ice maker, fill it with water, and
then restart it.
There is some air in the lines.
Open the drain cap on the back of the unit
and drain out a small amount of water.
Replace the drain cap and attempt to use
the unit again.
The “Add Water”
indicator is on.
The unit is filled with distilled
water or some other type of
water with no impurities.
Add a little bit of salt to the water or use
water from a different source (tap water or
bottled drinking water is best).
The “Ice Full”
indicator is on.
The ice basket is full.
Remove ice from the ice basket.
The “Water” and
“Ice” indicators
are both flashing.
The ice pusher cannot move.
Check if ice is blocking the ice pusher.
Otherwise, consult service.
The ice cycle is too long.
Stop the ice maker, and restart it when the
ice blocks melt. Select the small ice button.
The ice cubes stick
together.
The water temperature in the
inner tank is too low.
Change the water in the inner tank. The
ideal water temperature is 45°
-
90°F
.
The unit is being run off the
wrong voltage or frequency.
Plug the unit into a 110/120 Volt, 60 Hertz
power source.
The compressor
makes a loud
buzzing noise.
The compressor was damaged
in shipping.
Contact the shipper/manufacturer.
The unit does
nothing.
Power is not supplied to the
unit.
Plug the unit into a 110/120 Volt, 60 Hertz
power source.
The ambient temperature or
the water temperature is too
high.
Please run the ice maker in temperatures
below 90°F and/or pour colder water into
tank.
Refrigerant leakage.
Consult a qualified technician.
The ice making
cycle seems
normal, but no ice
is produced.
A pipe in the cooling system is
blocked.
Consult a qualified technician.
