PROBLEMS WITH YOUR WINE COOLER
You can solve many common wine cellar problems easily, saving you the
cost of a possible service call. Try the suggestions below to see if you can
solve the problem before contacting Vinotemp at [email protected].
TROUBLESHOOTING
SYMPTOM POSSIBLE
CAUSE
Door will not close
properly.
•
The wine cellar is not level.
•
The shelves are out of position.
•
The door gasket is dirty.
•
A bottle in the cellar is too long.
Unit does not
operate—does not
have power.
•
Check that unit is plugged into the wall socket.
•
Make sure the wall socket has power. If outlet is
controlled by a wall switch, make sure switch is set to
on. Test wall socket functionality by testing another
electrical appliance in the power socket.
Power is ON but the
unit will not cool.
•
Make sure there are at least 3 to 5 bottles in the unit.
When using the unit for the first time, it can take up to
24 hours to reach the desired temperature.
•
If the room temperature is at the high end of the
ambient temperature range, it may have more
difficulty achieving a low internal temperature.
•
To achieve accurate temperature control, the unit
should not be used or operated in any of the following
locations:
o
In a sunny place, a room with poor air circulation
such as a garage or near another heat-producing
appliance such as a dishwasher, oven or
refrigerator.
o
With an outlet shared with a refrigerator, as the
refrigerator will drain power from the wine cellar.
•
Make sure the cooler has proper clearances at side and
rear and is located in a well-ventilated area.
•
Door is not closed tightly or is being opened too
frequently.
Vibrations
•
Check to make sure the wine cellar is level.
Frost appears in
cooler (on back).
•
Either too much humidity or too low of temperature
inside cooler. Unplug the cooler and allow it to
manually defrost. Reconnect when ice has melted. If
problem persists, contact the manufacturer for service
instructions.
Interior light does
not turn on.
•
The unit is not plugged in.
•
The circuit breaker tripped or there is a blown fuse.
•
The light button is “OFF”.
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W W W . V I N O T E M P . C O M