Wine-Mate and Cellar Tec (WM, Wine Mate or CT) (Wine Cooling Units) Split and Ducted Systems
and other installed cooling units are parts only for 1 year, no labor. Self Contained
Wine-Mate Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling
units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of
sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days
from your dated invoice and 30 days for thermoelectric units (parts for function only, not cosmetic
defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality and
performance of goods and assumes the costs of all necessary service or repair not covered herein.
Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside.
Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill
accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days
parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for
Thermoelectric units; $150 for compressor based Wine Coolers and $195 for Wine-Mate units which
will be kept if a unit is found to be in good working condition. Customer is responsible for freight costs
to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship
us back the part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a
letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a manufacturing
defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy
is limited at Seller’s option to repair or replace defective part[s] with either new or reconditioned
part[s]. Purchaser is responsible for shipping the unit prepaid to a designated facility and Seller will
pay return shipping charges in the continental United States for items repaired under warrant within
12 (twelve) months from date of sale. The returned unit must be packaged correctly, with enough
protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted
and will be refused. Replacement or exchanged units will be returned to Purchaser through curbside
delivery only. Any redelivery fees are the Purchasers responsibility. Since the natural variation in
texture, density, grain, color, tone, and shade of wood is unavoidable; Seller does not guarantee the
texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or
against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all
wood surfaces must be sealed before placing cellar into service. Make sure doors are aligned by
reviewing the owner’s manual. Improper repair or placement of the unit will void the warranty. Any
third party repair facility must be preapproved in writing by Seller, before providing replacement parts
under warranty. Change Orders: Custom units already in production that require a change will be
subject to a change order fee.
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